Hej. Lite information från NORDUnet om zoom och AI. Postar det i forumet också.
Med vänliga hälsningar,
> Peter Häggstrand
>
Tjänsteförvaltare, Sunet
>
Vidarebefordrat brev:
>> Begin forwarded message:
>>
>> From: Jørgen Qvist <qvist(a)nordu.net>
>> Subject: Zoom service AI and updated Terms of Service
>> Date: 8 August 2023 at 10.31.15 CEST
>> To: "cag(a)nordu.net" <cag(a)nordu.net>, "mediagroup(a)listsrv.nordu.net" <mediagroup(a)listsrv.nordu.net>
>> Cc: qvist <qvist(a)nordu.net>, Media <media(a)nordu.net>, NORDUnet Staff <staff(a)nordu.net>
>>
>> All,
>>
>> As many of you will have noticed there are information flourishing in media and on facebook etc, regarding the resent update of the Zoom Terms of Service (ToS) and AI. See example below.
>> https://stackdiary.com/zoom-terms-now-allow-training-ai-on-user-content-wit…
>>
>> Unfortunately, the information in these articles is misleading and incorrect, especially with regards to the use of the word content.
>>
>> Zoom has updated it’s ToS to be transparent about how they use and collect technical information, telemetry etc. (service generated data) to improve the service and for capacity planning etc. It does not give any meaning to talk about user consent in this context as the information cannot be association to any user, as the data is anonymized and aggregated.
>> Nothing has changed in the way Zoom is doing this, it is only the ToS that has been updated.
>> To be clear, Zoom do not use audio, video, or chat content for training their AI models without customer consent.
>>
>> Zoom has published a blog post explaining the ToS changes, and how it affects customers. It is important to read the full blog post, as there are sections on education users and for some functions where and how consent can be given and is needed.
>> https://blog.zoom.us/zooms-term-service-ai/
>> There is one section in the ToS (10.3) regarding permitted use of customer content that is not addressed in the blog post (because it is not new), but it is important not just to read the text, which when reading it gives the impression that Zoom could use meeting content. Here there are associated notes (I-VI) that is important.
>> Also; it is worth reading section 28, which describes the use of anonymized and aggregated data.
>>
>> The NORDUnet hybrid on-premise service is affected by the ToS, but;
>> The most important message to our NREN customers regarding meeting content and AI, is that for the NORDUnet hybrid on-premise service Zoom do not have access to any of the in-meeting voice, video or shared information and content.
>>
>> This is the link to the updated ToS: https://explore.zoom.us/en/terms/
>>
>> I hope this information is helpful in regards to your customer communication.
>>
>> Brads,
>>
>> Jørgen Qvist
>> NORDUnet Chief Operating Officer
>> email: qvist(a)nordu.net
>> mobile: +45-31621400
>>
>> NORDUnet
>> Kastruplundgade 22,1
>> 2770 Kastrup
>> Danmark
>>
>>
>>
>>
>
> _______________________________________________
> Mediagroup mailing list -- mediagroup(a)lists.nordu.net
> To unsubscribe send an email to mediagroup-leave(a)lists.nordu.net
Hej alla!
Många har redan gått på en efterlängtad sommarledighet. Vi som jobbar med
mediatjänsterna E-möte och Play på Sunet kommer att ha begränsad support,
främst under veckorna 30, 31 och 32. Det kan innebära att ärenden av inte
akut karaktär får vänta till mitten av augusti innan de hanteras.
Akuta ärenden hänvisas till Sunet Noc på telefon: 08-207860
Vi önskar er alla en trevlig sommar!
Mvh
Monika, Peter, Markus, Salu och Patrik
SUNET Mediateam
Sunet - Swedish University Computer Network
Sunet | Vetenskapsrådet | Swedish Research Council
Tulegatan 11, 113 53 Stockholm, Sweden
Phone: +46 72 394 78 58
Web: www.sunet.se <https://sunet.se/>
Se nedan!
mvh
Monika Allöv Andersson
Systemförvaltare/System administrator
SUNET Mediateam
Sunet - Swedish University Computer Network
Sunet | Vetenskapsrådet | Swedish Research Council
Tulegatan 11, 113 53 Stockholm, Sweden
Phone: +46 72 394 78 58
Web: www.sunet.se <https://sunet.se/>
---------- Forwarded message ---------
Från: SUNET Status <do-not-reply(a)d3hvis1x81bt0i.cloudfront.net>
Date: tis 4 juli 2023 kl 15:26
Subject: Scheduled Maintenance Notification from Sunet Status
To: <monika.allov-andersson(a)sunet.se>
Maintenance Update Sunet Status
*Title:* Emergency Maintenance on Zoom SIP/H.323 gateways
*Affected Infrastructure*
*Components:* Zoom
*Locations:* On-Prem
*Update:*
This maintenance has been cancelled. A new maintenance will be scheduled at
a later date.
Manage Subscription
<https://status.sunet.se/pages/subscriber/manage/5f4784a4bc7fae04c8359fc5/5f…>
| Visit Status Page <https://status.sunet.se>
Powered by Status.io <https://status.io>
Framflyttat.
mvh
Monika Allöv Andersson
Systemförvaltare/System administrator
SUNET Mediateam
Sunet - Swedish University Computer Network
Sunet | Vetenskapsrådet | Swedish Research Council
Tulegatan 11, 113 53 Stockholm, Sweden
Phone: +46 72 394 78 58
Web: www.sunet.se <https://sunet.se/>
---------- Forwarded message ---------
Från: SUNET Status <do-not-reply(a)d3hvis1x81bt0i.cloudfront.net>
Date: tis 4 juli 2023 kl 07:14
Subject: Scheduled Maintenance Notification from Sunet Status
To: <monika.allov-andersson(a)sunet.se>
Scheduled Maintenance Reminder Sunet Status
*Title:* Emergency Maintenance on Zoom SIP/H.323 gateways
*Planned Start:* July 5, 2023 01:59 CEST
*Expected End:* July 5, 2023 04:00 CEST
*Affected Infrastructure*
*Components:* Zoom
*Locations:* On-Prem
*Details:*
Migrate Zoom Room Connector Load Balancers to new datacenter setup.
SIP/H.323 integration with Zoom will be down for the duration.
Note: This was scheduled for yesterday but has been rescheduled.
Manage Subscription
<https://status.sunet.se/pages/subscriber/manage/5f4784a4bc7fae04c8359fc5/5f…>
| Visit Status Page <https://status.sunet.se>
Powered by Status.io <https://status.io>
Inatt sker underhåll för att lösa SIP/H.323-problemen.
Monika Allöv Andersson
Systemförvaltare/System administrator
SUNET Mediateam
Sunet - Swedish University Computer Network
Sunet | Vetenskapsrådet | Swedish Research Council
Tulegatan 11, 113 53 Stockholm, Sweden
Phone: +46 72 394 78 58
Web: www.sunet.se <https://sunet.se/>
---------- Forwarded message ---------
Från: NORDUnet Status Notification <
do-not-reply(a)d3l31203d313yz.cloudfront.net>
Date: mån 3 juli 2023 kl 14:44
Subject: Scheduled Maintenance Notification from NORDUnet Status
To: <monika.allov-andersson(a)sunet.se>
Scheduled Maintenance Reminder NORDUnet Status
*Title:* Emergency Maintenance on Zoom SIP/H.323 gateways
*Planned Start:* July 3, 2023 23:59 UTC
*Expected End:* July 4, 2023 02:00 UTC
*Affected Infrastructure*
*Components:* Zoom
*Locations:* On-Premise
*Details:*
Migrate Zoom Room Connector Load Balancers to new datacenter setup.
SIP/H.323 integration with Zoom will be down for the duration.
Manage Subscription
<https://status.nordu.net/pages/subscriber/manage/6135c0c26fcce8052dde4f06/6…>
| Visit Status Page <https://status.nordu.net>
Powered by Status.io <https://status.io>
Patch installerad, men osäkert om det löst problemet. Om ni fortfarande
upplever problem att ansluta till möten, rapportera det till media(a)sunet.se
mvh
Monika Allöv Andersson
Systemförvaltare/System administrator
SUNET Mediateam
Sunet - Swedish University Computer Network
Sunet | Vetenskapsrådet | Swedish Research Council
Tulegatan 11, 113 53 Stockholm, Sweden
Phone: +46 72 394 78 58
Web: www.sunet.se <https://sunet.se/>
---------- Forwarded message ---------
Från: SUNET Status <do-not-reply(a)d3hvis1x81bt0i.cloudfront.net>
Date: fre 30 juni 2023 kl 19:58
Subject: Status Notification from Sunet Status
To: <monika.allov-andersson(a)sunet.se>
Incident Update Sunet Status
*Current Status:* Degraded Performance
*Started:* June 28, 2023 10:10 CEST
*Resolved:*
*Affected Infrastructure*
*Components:* Zoom
*Locations:* On-Prem
*Update:*
The patch has been installed on all zoom servers.
Due to the issue has been intermittent it's hard to say that the issue gone.
If you still experience issues please send in a ticket the usual way, or
continue in the current one.
Manage Subscription
<https://status.sunet.se/pages/subscriber/manage/5f4784a4bc7fae04c8359fc5/5f…>
| Visit Status Page <https://status.sunet.se>
Powered by Status.io <https://status.io>
Monika Allöv Andersson
Systemförvaltare/System administrator
SUNET Mediateam
Sunet - Swedish University Computer Network
Sunet | Vetenskapsrådet | Swedish Research Council
Tulegatan 11, 113 53 Stockholm, Sweden
Phone: +46 72 394 78 58
Web: www.sunet.se <https://sunet.se/>
---------- Forwarded message ---------
Från: SUNET Status <do-not-reply(a)d3hvis1x81bt0i.cloudfront.net>
Date: fre 30 juni 2023 kl 11:52
Subject: Status Notification from Sunet Status
To: <monika.allov-andersson(a)sunet.se>
Incident Update Sunet Status
*Current Status:* Degraded Performance
*Started:* June 28, 2023 10:10 CEST
*Resolved:*
*Affected Infrastructure*
*Components:* Zoom
*Locations:* On-Prem
*Update:*
Zoom put the patch where our servers cannot find it so patch will be
postponed until Zoom fix that.
Installation will start as soon as it is available.
Manage Subscription
<https://status.sunet.se/pages/subscriber/manage/5f4784a4bc7fae04c8359fc5/5f…>
| Visit Status Page <https://status.sunet.se>
Powered by Status.io <https://status.io>
Monika Allöv Andersson
Systemförvaltare/System administrator
SUNET Mediateam
Sunet - Swedish University Computer Network
Sunet | Vetenskapsrådet | Swedish Research Council
Tulegatan 11, 113 53 Stockholm, Sweden
Phone: +46 72 394 78 58
Web: www.sunet.se <https://sunet.se/>
---------- Forwarded message ---------
Från: SUNET Status <do-not-reply(a)d3hvis1x81bt0i.cloudfront.net>
Date: fre 30 juni 2023 kl 11:41
Subject: Status Notification from Sunet Status
To: <monika.allov-andersson(a)sunet.se>
Incident Update Sunet Status
*Current Status:* Degraded Performance
*Started:* June 28, 2023 10:10 CEST
*Resolved:*
*Affected Infrastructure*
*Components:* Zoom
*Locations:* On-Prem
*Update:*
Rolling on a patch to fix the problem introduced by the update. Expected
impact is interruption of ongoing meetings.
Time: now
Manage Subscription
<https://status.sunet.se/pages/subscriber/manage/5f4784a4bc7fae04c8359fc5/5f…>
| Visit Status Page <https://status.sunet.se>
Powered by Status.io <https://status.io>
För er som inte prenumererar på Status för tjänsterna, se nedan.
Monika Allöv Andersson
Systemförvaltare/System administrator
SUNET Mediateam
Sunet - Swedish University Computer Network
Sunet | Vetenskapsrådet | Swedish Research Council
Tulegatan 11, 113 53 Stockholm, Sweden
Phone: +46 72 394 78 58
Web: www.sunet.se <https://sunet.se/>
---------- Forwarded message ---------
Från: SUNET Status <do-not-reply(a)d3hvis1x81bt0i.cloudfront.net>
Date: ons 28 juni 2023 kl 10:10
Subject: Status Notification from Sunet Status
To: <monika.allov-andersson(a)sunet.se>
Incident Update Sunet Status
*Current Status:* Degraded Performance
*Started:* June 28, 2023 10:10 CEST
*Resolved:*
*Affected Infrastructure*
*Components:* Zoom
*Locations:* On-Prem
*Update:*
Sporadic problems on Zoom, ranging from unable to connect to disconnects.
Seems to be worst in Zone 3. May have something to do with the update
rolled on during the night. Some MMR’s didn’t update. Looking into it.
Manage Subscription
<https://status.sunet.se/pages/subscriber/manage/5f4784a4bc7fae04c8359fc5/5f…>
| Visit Status Page <https://status.sunet.se>
Powered by Status.io <https://status.io>
se info nedan.
mvh
Monika Allöv Andersson
Systemförvaltare/System administrator
SUNET Mediateam
Sunet - Swedish University Computer Network
Sunet | Vetenskapsrådet | Swedish Research Council
Tulegatan 11, 113 53 Stockholm, Sweden
Phone: +46 72 394 78 58
Web: www.sunet.se <https://sunet.se/>
---------- Forwarded message ---------
Från: NORDUnet Status Notification <
do-not-reply(a)d3l31203d313yz.cloudfront.net>
Date: tors 8 juni 2023 kl 14:08
Subject: Status Notification from NORDUnet Status
To: <monika.allov-andersson(a)sunet.se>
Incident Update NORDUnet Status
*Current Status:* Operational
*Started:* June 6, 2023 11:04 UTC
*Resolved:*
*Affected Infrastructure*
*Components:* Zoom
*Locations:* Recording
*Update:*
So good news, it seems like Zoom has found a workaround, so recordings
seems to be working again.
Zoom says it will resend all the missing webhooks manually, so old
recordings should show up when they start doing that.
So new recordings should work, and let us know if any since 11:30 UTC does
not show up.
Manage Subscription
<https://status.nordu.net/pages/subscriber/manage/6135c0c26fcce8052dde4f06/6…>
| Visit Status Page <https://status.nordu.net>
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