- E-meeting-support-contacts

Kopia på mejl till administrativt ansvariga för Zoom

by Monika Allöv Andersson

Hej! För kännedom har följande info skickats till alla som är administrativt ansvariga för Zoom via Sunet. Det är alltså inget ni behöver reagera på, men det kan vara bra att ha kännedom utifall att någon är tjänstledig, bytt tjänst inom samma organisation etc. Hej alla! Härom dagen skickades det ut mejl från Zoom om certifikat. Tyvärr blandades det lite äpplen och päron men vi ska försöka reda ut vad som behöver göras. Detta måste göras av varje Sunet kunds Zoom-administratör tillsammans med SSO/IDP-ansvarig hos er. Sunet har inte tillgång till era instanser av Zoom eller era IDP:er. Handelshögskolan i Stockholm, Högskolan i Skövde, Karlstads universitet, Kungliga biblioteket, Södertörns högskola och Uppsala universitet ska uppdatera i SWAMID. Övriga ska uppdatera lokalt. *Cert i Zoom-portalen för SSO* Det här är certet i portalen som den som administrerar instansen behöver ha koll på. Det kan göras TIDIGAST 3 december, men måste göras INNAN 4 januari 2024. På den här länken beskrivs vad som behöver göras beroende på inställningar för SSO och vilken typ som används (Shibboleth, ADFS) om ni har lokal metadata: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067680 Klicka på Advanced - Single Sign On och "Service Provider (SP) Certificate kan det stå "Automatically manage the certificate" med en grön bock framför. Om det gör det krävs ingen åtgärd här. Om det däremot står att uppdatering ska göras manuellt så kommer det nya certet att finnas i en rullgardinsmeny tillsammans med nuvarande. Välj det nya. Därefter ska certet i er lokala IDP uppdateras, alternativt uppdateras i SWAMID. Ladda ner den nya meta-datan: https://er Zoom vanity-url.zoom.us/saml/metadata/sp Den här filen innehåller det nya certet och ska läggas in i er lokala IDP alternativt uppdateras i SWAMID *Cert för hårdvara som använder H.323/SIP* Certifikat för hårdvara som använder H.323/SIP ska installeras på hårdvaran. Kontrollera med tillverkaren vad som gäller. Här finns en länk med beskrivning: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061202#h… OBS! Viktigt att detta görs TIDIGAST 3 december, men måste göras INNAN 4 januari 2024 Innan ni gör något, samarbeta med er SSO/IDP-ansvarig som vet hur det ska göras. Monika Allöv Andersson Systemförvaltare/System administrator SUNET Mediateam Sunet - Swedish University Computer Network Sunet | Vetenskapsrådet | Swedish Research Council Tulegatan 11, 113 53 Stockholm, Sweden Phone: +46 72 394 78 58 Web: www.sunet.se <https://sunet.se/>

2 years, 8 months

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Fwd: Scheduled Maintenance Notification from Sunet Status

by Monika Allöv Andersson

Hej alla! Nästa vecka med start måndag sker ett planerat underhåll hos NORDUnet. Det kan innebära att det blir lite längre svarstider. Se statusmeddelande nedan. mvh Monika Allöv Andersson Systemförvaltare/System administrator SUNET Mediateam Sunet - Swedish University Computer Network Sunet | Vetenskapsrådet | Swedish Research Council Tulegatan 11, 113 53 Stockholm, Sweden Phone: +46 72 394 78 58 Web: www.sunet.se <https://sunet.se/> ---------- Forwarded message --------- Från: SUNET Status <do-not-reply(a)d3hvis1x81bt0i.cloudfront.net> Date: mån 20 nov. 2023 kl 14:44 Subject: Scheduled Maintenance Notification from Sunet Status To: <monika.allov-andersson(a)sunet.se> Scheduled Maintenance Reminder Sunet Status *Title:* Storage Maintenance *Planned Start:* November 27, 2023 08:00 CET *Expected End:* December 1, 2023 16:00 CET *Affected Infrastructure* *Components:* Kaltura, Zoom *Locations:* Live streaming, Analytics, Transcoding, Mediaspace, REACH, Recording *Details:* Kaltura and Zoom (Zoom Recordings) users might experience slower access to files on Monday 27/11, Tuesday 28/11 and Friday 1/12 between CET 08:00 and 16:00 due to storage upgrades. Manage Subscription <https://status.sunet.se/pages/subscriber/manage/5f4784a4bc7fae04c8359fc5/5f…> | Visit Status Page <https://status.sunet.se> Powered by Status.io <https://status.io>

2 years, 8 months

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Fwd: Scheduled Maintenance Notification from Sunet Status

by Monika Allöv Andersson

Hej alla! Dags för nattligt underhåll igen. mvh Monika Allöv Andersson Systemförvaltare/System administrator SUNET Mediateam Sunet - Swedish University Computer Network Sunet | Vetenskapsrådet | Swedish Research Council Tulegatan 11, 113 53 Stockholm, Sweden Phone: +46 72 394 78 58 Web: www.sunet.se <https://sunet.se/> ---------- Forwarded message --------- Från: SUNET Status <do-not-reply(a)d3hvis1x81bt0i.cloudfront.net> Date: mån 13 nov. 2023 kl 13:36 Subject: Scheduled Maintenance Notification from Sunet Status To: <monika.allov-andersson(a)sunet.se> Scheduled Maintenance Reminder Sunet Status *Title:* Emergency Firewall Maintenance *Planned Start:* November 13, 2023 23:00 CET *Expected End:* November 14, 2023 02:00 CET *Affected Infrastructure* *Components:* Kaltura, Zoom *Locations:* Live streaming, Analytics, Transcoding, On-Prem, Mediaspace, REACH, Recording *Details:* During this emergency firewall maintenance the Zoom and Kaltura services will be unavailable. Manage Subscription <https://status.sunet.se/pages/subscriber/manage/5f4784a4bc7fae04c8359fc5/5f…> | Visit Status Page <https://status.sunet.se> Powered by Status.io <https://status.io>

2 years, 8 months

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Zoom OnPrem - problemet löst

by Monika Allöv Andersson

Hej alla! Nu ska problemet vara löst. mvh Monika Allöv Andersson Systemförvaltare/System administrator SUNET Mediateam Sunet - Swedish University Computer Network Sunet | Vetenskapsrådet | Swedish Research Council Tulegatan 11, 113 53 Stockholm, Sweden Phone: +46 72 394 78 58 Web: www.sunet.se <https://sunet.se/>

2 years, 8 months

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OnPrem nere

by Monika Allöv Andersson

Hej alla! Zoom OnPrem är nere. För undervisning och viktiga möten kan användare *temporärt* läggas som licensed. NORDUnet sköter kontakten med Zoom som undersöker vad som hänt. För vidare info, se status.sunet.se mvh Monika Allöv Andersson Systemförvaltare/System administrator SUNET Mediateam Sunet - Swedish University Computer Network Sunet | Vetenskapsrådet | Swedish Research Council Tulegatan 11, 113 53 Stockholm, Sweden Phone: +46 72 394 78 58 Web: www.sunet.se <https://sunet.se/>

2 years, 8 months

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Clips i Zoom

by Monika Allöv Andersson

Hej alla! Som ni säkert har sett så har "Clips" lagts till i Zoom. En funktion att göra inspelningar. Var lagringen av dessa sker är oklart. Tills vi vet mer rekommenderar vi att stänga av funktionen för alla användare. NORDUnet har kommunikation med Zoom och så fort vi har info så skickar vi ut den. Trevlig helg! Monika Allöv Andersson Systemförvaltare/System manager SUNET Mediateam Sunet - Swedish University Computer Network Sunet | Vetenskapsrådet | Swedish Research Council Tulegatan 11, 113 53 Stockholm, Sweden Phone: +46 72 394 78 58 Web: www.sunet.se <https://sunet.se/>

2 years, 8 months

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Fwd: Scheduled Maintenance Notification from Sunet Status

by Monika Allöv Andersson

Förhoppningsvis ingen påverkan då underhållet sker nattetid, men det kan vara bra att veta. mvh Monika Allöv Andersson Systemförvaltare/System administrator SUNET Mediateam Sunet - Swedish University Computer Network Sunet | Vetenskapsrådet | Swedish Research Council Tulegatan 11, 113 53 Stockholm, Sweden Phone: +46 72 394 78 58 Web: www.sunet.se <https://sunet.se/> ---------- Forwarded message --------- Från: SUNET Status <do-not-reply(a)d3hvis1x81bt0i.cloudfront.net> Date: tis 7 nov. 2023 kl 16:32 Subject: Scheduled Maintenance Notification from Sunet Status To: <monika.allov-andersson(a)sunet.se> Scheduled Maintenance Reminder Sunet Status *Title:* Emergency Firewall Maintenance *Planned Start:* November 8, 2023 00:00 CET *Expected End:* November 8, 2023 02:00 CET *Affected Infrastructure* *Components:* Kaltura, Zoom *Locations:* Live streaming, Analytics, Transcoding, On-Prem, Mediaspace, REACH, Recording *Details:* During this emergency firewall maintenance The Zoom and Kaltura services will be unavailable. Manage Subscription <https://status.sunet.se/pages/subscriber/manage/5f4784a4bc7fae04c8359fc5/5f…> | Visit Status Page <https://status.sunet.se> Powered by Status.io <https://status.io>

2 years, 8 months

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Försvunna loggar i Dashboard 20-23 september

by Monika Allöv Andersson

Hej alla! Jag har precis fått ett meddelande om att det som gick att återskapa av de saknade loggarna i Zoom Dashboard har återskapats. Tyvärr lyckades det inte för alla möten så några möten saknar fortfarande information om deltagare. Den information som saknas kommer inte att kunna återläsas. För Sunets mediatjänster Monika Allöv Andersson Systemförvaltare/System administrator SUNET Mediateam Sunet - Swedish University Computer Network Sunet | Vetenskapsrådet | Swedish Research Council Tulegatan 11, 113 53 Stockholm, Sweden Phone: +46 72 394 78 58 Web: www.sunet.se <https://sunet.se/>

2 years, 8 months

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Fwd: The new developer build flow for apps is in beta, developer reminders and upcoming deadlines

by Monika Allöv Andersson

Monika Allöv Andersson Systemförvaltare/System administrator SUNET Mediateam Sunet - Swedish University Computer Network Sunet | Vetenskapsrådet | Swedish Research Council Tulegatan 11, 113 53 Stockholm, Sweden Phone: +46 72 394 78 58 Web: www.sunet.se <https://sunet.se/> ---------- Forwarded message --------- Från: Zoom Video Communications <no-reply(a)zoom.us> Date: ons 1 nov. 2023 kl 02:44 Subject: The new developer build flow for apps is in beta, developer reminders and upcoming deadlines To: <smt(a)sunet.se> Please read further for additional information and any action you need to take. [image: Zoom Logo Header] <https://click.zoom.us/e/84442/-zcid-1640/c5824g/5036037094/h/yQcPbr-ztAVAli…> Dear Zoom Developer, Here are some updates for you to be aware of: - New developer build flow for apps is in BETA! - SDK Reminder: Minimum version SDK enforcement - quarterly update on November 4, 2023 - Privacy update: Published OAuth apps only - Reminder: Updated webhook validation and verification processes - Zoom Contact Center API Deprecation Please see below for additional information, including any required or recommended action. New developer build flow for apps is in BETA! Unified Build Flow is a re-architected development build process designed to streamline your app creation experience. It eliminates unnecessary complexities, enabling you to quickly build apps with ease and extensibility in mind. This build flow is currently in beta and interested developers can sign-up here <https://click.zoom.us/e/84442/key-unifiedbuildflow/c5822k/5036037094/h/yQcP…> to get access to it. You can find the documentation for the new build flow here <https://click.zoom.us/e/84442/docs-build-flow-beta-/c5822n/5036037094/h/yQc…> . SDK Reminder: Minimum version SDK enforcement - quarterly update on November 4, 2023 *Zoom enforces a minimum version for our Meeting and Video SDKs on a quarterly basis.* Our next enforcement of the Software Lifecycle Policy will take place on November 4, 2023. If your apps are using a version that is below the minimum version, users will no longer be able to connect to a meeting. See the SDK minimum version policy <https://click.zoom.us/e/84442/s-meeting-sdk-minimum-version-/c5822r/5036037…> developer documentation for details. Please refer to the Zoom Software Quarterly Lifecycle Policy <https://click.zoom.us/e/84442/hc-en-us-articles-360059429231/c5822v/5036037…> for updates on the enforcement dates and versions. *Action required: If you are running a version below the new minimum version, please upgrade your application to use the latest SDK and ensure that it is distributed to your users by November 4, 2023. It will no longer work after that date. If you have a development team, please ensure that they are aware of this policy and the approaching deadline.* Privacy update: Published OAuth apps only As part of our continuous efforts to protect user privacy, Zoom is requiring all developers to attest to how user data is processed. Your app/integration's technical design document (TDD) must be updated to include this information. It is important that you submit an updated TDD with complete answers to the data privacy questions by *November 5, 2023*. Failure to update your TDD by this deadline will result in the suspension of your app/integration from the Zoom App Marketplace. *Action required: Answer/update all privacy questions in your OAuth App TDD by November 5, 2023.* Reminder: Updated webhook validation and verification processes Webhook validation will be required for all new and existing webhooks on *February 3, 2024*. All webhooks created prior to this date will not require validation unless you make changes to them on or after that date. The previous validation process using the verification token (which was optional) will no longer be supported after *February 3, 2024*. *Action recommended: * 1. *Use the new webhook validation logic <https://click.zoom.us/e/84442/validate-your-webhook-endpoint/c5822y/5036037…> to validate webhooks created after October 2022 and upgrade existing webhooks to use this process by February 3, 2024.* 2. *Update your app's webhook verification logic to use the secret token <https://click.zoom.us/e/84442/ference--verify-webhook-events/c58232/5036037…> to replace the verification token by February 3, 2024. * Zoom Contact Center API Deprecation Zoom Contact Center will deprecate the following API endpoints: - GET /contact_center/skills/{skillId}/users/{userId} - GET /contact_center/tasks - GET /contact_center/tasks/{taskId} - PATCH /contact_center/tasks/{taskId} The expected end-of-life for these endpoints is *August 30, 2024*. Applications consuming these endpoints should discontinue using them. To learn more about this change, please refer to the FAQ <https://click.zoom.us/e/84442/c-api-endpoint-deprecation-faq/c58235/5036037…> on the topic. Developer Open Hours Curious about the latest updates to Zoom's Video or Meeting SDKs? Have any questions about your app submission? Want to learn more about how you can market your app on the Zoom App Marketplace? Join Developer Advocates at our monthly open hours held on the third Wednesday of each month at 1pm PST. Register here <https://click.zoom.us/e/84442/6vrTsoG9REVYj-G677UXc3IS8ylzj7/c58238/5036037…> For details about Developer Platform updates, including APIs and SDKs, please visit the changelog <https://click.zoom.us/e/84442/7372381325-Developer-Changelog/c5823c/5036037…> regularly. For any questions or assistance with any of these topics, please use our Developer Forum <https://click.zoom.us/e/84442/2023-10-31/c5823g/5036037094/h/yQcPbr-ztAVAli…>, or contact Developer Support <https://click.zoom.us/e/84442/2023-10-31/c5823k/5036037094/h/yQcPbr-ztAVAli…>. Priority developer support is also available with Premier Developer Support <https://click.zoom.us/e/84442/s-developer-support-plans-html/c5823n/5036037…> . Thank you! #codehappy Catch us on social [image: Twitter] <https://click.zoom.us/e/84442/zoom/c5823r/5036037094/h/yQcPbr-ztAVAliMG9HB_…> [image: LinkedIn] <https://click.zoom.us/e/84442/any-zoom-video-communications-/c5823v/5036037…> [image: Instagram] <https://click.zoom.us/e/84442/zoom-/c5823y/5036037094/h/yQcPbr-ztAVAliMG9HB…> [image: Blog] <https://click.zoom.us/e/84442/2023-10-31/c58242/5036037094/h/yQcPbr-ztAVAli…> Visit zoom.us <https://click.zoom.us/e/84442/2023-10-31/c58245/5036037094/h/yQcPbr-ztAVAli…> 1-888-799-9666 55 Almaden Blvd., San Jose, CA 95113 © 2023 Zoom - All Rights Reserved You're receiving this email because you signed up for a Zoom account. You can update your preferences <https://click.zoom.us/e/84442/es-email-Recipient-Email-fr-pd/c58248/5036037…> at any time. If you wish to be removed from our email list, unsubscribe <https://click.zoom.us/e/84442/-u-email-Recipient-Email-fr-pd/c5824c/5036037…> . <https://click.zoom.us/EmailPreferences?ehash=cf5d8d4fc9125f36c6645561c23cb5…> <https://click.zoom.us/e/84442/9k-utm-source-pardot-invisible/c5824k/5036037…>

2 years, 9 months

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Kort utvärdering av höstens Sunetdagar

by Monika Allöv Andersson

Tack till er som deltog på Sunetdagarna förra veckan! Hjälp oss att bli bättre genom att svara på denna korta enkät om Sunetdagarna. https://sunet.artologik.net/sunet/sunetdagarnaht23 Tack på förhand! Monika Allöv Andersson Systemförvaltare/System administrator SUNET Mediateam Sunet - Swedish University Computer Network Sunet | Vetenskapsrådet | Swedish Research Council Tulegatan 11, 113 53 Stockholm, Sweden Phone: +46 72 394 78 58 Web: www.sunet.se <https://sunet.se/>

2 years, 9 months

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2026

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2022

E-meeting-support-contacts