Påminnelse om servicefönster fredag 15/5.
Med vänliga hälsningar
Best regards
Monika Allöv Andersson
Systemförvaltare - Sunet medietjänster
System manager - Sunet media services
Sunet - Swedish University Computer Network
Vetenskapsrådet | Swedish Research Council
Phone: +46 72 394 78 58
________________________________
Från: SUNET Status <do-not-reply(a)d3hvis1x81bt0i.cloudfront.net>
Skickat: den 14 maj 2026 14:00
Till: Monika Allöv Andersson <monika.allov-andersson(a)sunet.se>
Ämne: Scheduled Maintenance Notification from Sunet Status
Scheduled Maintenance Reminder
Sunet Status
Title: Zoom Troubleshooting Maintenance
Planned Start: May 15, 2026 14:00 CEST
Expected End: May 15, 2026 18:00 CEST
Affected Infrastructure
Components: Zoom
Locations: On-Prem
Details:
We will enable two extra Zone to do some testing after putting some new things in place.
The goal is still to find enough data to locate the problem with the communication between
the Zones.
The effect on customers will be a return to the symptoms we had a few weeks ago and unless
we find and fix
the actual cause we will revert to running on one zone efter the service windows securing
a stable
usable service for the following morning.
Those symptoms include interrupted and split meetings (both audio and/or video), being
unable to
connect to meeting with error 103033, problems with entering or leaving breakout rooms.
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