Scheduled Maintenance Reminder

Sunet Status

Title: Zoom Troubleshooting Maintenance

Planned Start: May 15, 2026 14:00 CEST
Expected End: May 15, 2026 18:00 CEST

Affected Infrastructure
Components: Zoom
Locations: On-Prem

Details:

We will enable two extra Zone to do some testing after putting some new things in place.
The goal is still to find enough data to locate the problem with the communication between the Zones.

The effect on customers will be a return to the symptoms we had a few weeks ago and unless we find and fix
the actual cause we will revert to running on one zone efter the service windows securing a stable
usable service for the following morning.
Those symptoms include interrupted and split meetings (both audio and/or video), being unable to
connect to meeting with error 103033, problems with entering or leaving breakout rooms.