Hej! Se nedan. mvh Monika Hi All, Has just been brought to my attention that there is a new setting in https://eu01web.zoom.us/account/connector/msettings Called Audio Level, and even though the drop-down says it should be default 1. It did turn out to not be the case and it has been created to start as Off, this is not conducive to using the Room Connectors and this will need to be changed for all accounts. Setting it to 1 should be sufficient. Kind regards, Bo S Ståhle Media Services Engineer