Hej. Lite information från NORDUnet om zoom och AI. Postar det i forumet också.
Med vänliga hälsningar,
Peter Häggstrand
Tjänsteförvaltare, Sunet
Vidarebefordrat brev:
>> Begin forwarded message:
>
>> From: Jørgen Qvist
<qvist(a)nordu.net>
>> Subject: Zoom service AI and updated Terms of Service
>> Date: 8 August 2023 at 10.31.15 CEST
>> To: "cag(a)nordu.net" <cag(a)nordu.net>,
"mediagroup(a)listsrv.nordu.net" <mediagroup(a)listsrv.nordu.net>
>> Cc: qvist <qvist(a)nordu.net>, Media <media(a)nordu.net>, NORDUnet Staff
<staff(a)nordu.net>
>
>> All,
>>
>> As many of you will have noticed there are information flourishing in media and
on facebook etc, regarding the resent update of the Zoom Terms of Service (ToS) and AI.
See example below.
>>
https://stackdiary.com/zoom-terms-now-allow-training-ai-on-user-content-wit…
>>
>> Unfortunately, the information in these articles is misleading and incorrect,
especially with regards to the use of the word content.
>>
>> Zoom has updated it’s ToS to be transparent about how they use and collect
technical information, telemetry etc. (service generated data) to improve the service and
for capacity planning etc. It does not give any meaning to talk about user consent in this
context as the information cannot be association to any user, as the data is anonymized
and aggregated.
>> Nothing has changed in the way Zoom is doing this, it is only the ToS that has
been updated.
>> To be clear, Zoom do not use audio, video, or chat content for training their AI
models without customer consent.
>>
>> Zoom has published a blog post explaining the ToS changes, and how it affects
customers. It is important to read the full blog post, as there are sections on education
users and for some functions where and how consent can be given and is needed.
>>
https://blog.zoom.us/zooms-term-service-ai/
>> There is one section in the ToS (10.3) regarding permitted use of customer
content that is not addressed in the blog post (because it is not new), but it is
important not just to read the text, which when reading it gives the impression that Zoom
could use meeting content. Here there are associated notes (I-VI) that is important.
>> Also; it is worth reading section 28, which describes the use of anonymized and
aggregated data.
>>
>> The NORDUnet hybrid on-premise service is affected by the ToS, but;
>> The most important message to our NREN customers regarding meeting content and
AI, is that for the NORDUnet hybrid on-premise service Zoom do not have access to any of
the in-meeting voice, video or shared information and content.
>>
>> This is the link to the updated ToS:
https://explore.zoom.us/en/terms/
>>
>> I hope this information is helpful in regards to your customer communication.
>>
>> Brads,
>
>> Jørgen Qvist
>> NORDUnet Chief Operating Officer
>> email: qvist(a)nordu.net
>> mobile: +45-31621400
>
>> NORDUnet
>> Kastruplundgade 22,1
>> 2770 Kastrup
>> Danmark
>
>
>
>
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