September 2022 - Sunet-fail

SUNETTICKET-8079, Unscheduled, Updated, Link unstable lla1 - kir3

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8079 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Link unstable lla1 - kir3 Ticket Scope : Link Ticket Opened : 20220825 11:38 UTC Ticket Closed : Problem Start : 20220825 10:49 UTC Problem End : 20220903 3:36 UTC Affected organisations: * SUNET ---- Description: * The link between lla1-r2 - kir3-2 is unstable. The link between lla1-r2 and kar1-r1 is also showing issues. ---- Impact: * The following service is affected: SU-S002102 Backbone kir3-r2 - lla1-r2 SU-S002106 Backbone kir3-r2 - kar1-r1 Reduced redundancy in SUNET backbone. ---- Update: * 20220825 13:37 UTC The reason for outage was due to an unexpected reboot of FPC-card. Escalating to provider. ---- * 20220825 18:46 UTC Connection went down again due to issues with the FPC card. ---- * 20220826 4:02 UTC The circuit went down again. This time even the backbone link between kir3-r2 - kar1-r1 was affected. ---- * 20220826 4:24 UTC Escalated to Netnordic. ---- * 20220907 13:18 UTC We will restart SPMB card on the affected routing engine in SUNETTICKET-8097 ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 3 months

1
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0 0

SUNETTICKET-8110, Unscheduled, Open, FPC error on umu-r2

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8110 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : FPC error on umu-r2 Ticket Scope : Hardware Ticket Opened : 20220915 10:55 UTC Ticket Closed : Problem Start : 20220915 10:56 UTC Problem End : Affected organisations: * UMU, SUNET ---- Description: * We got major errora on FPC3 on our router in UmeÃ¥ after exchanging it. ---- Impact: * Affected service: SU-S003027 to HPC2N, sunet-hpc2n-phy3 SU-S003027 to HPC2N, sunet-hpc2n-phy4 ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 3 months

1
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0 0

SUNETTICKET-8103, Unscheduled, Closed, FPC error on umu-r2

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8103 Ticket Type : Unscheduled Ticket Status : Closed Ticket Summary : FPC error on umu-r2 Ticket Scope : Hardware Ticket Opened : 20220913 1:55 UTC Ticket Closed : 20220915 10:00 UTC Problem Start : 20220912 22:32 UTC Problem End : 20220913 5:17 UTC Affected organisations: * UMU, SUNET ---- Description: * We got major error on FPC3 on our router in UmeÃ¥. ---- Impact: * Affected service: SU-S003027 to HPC2N, sunet-hpc2n-phy3 SU-S003027 to HPC2N, sunet-hpc2n-phy4 ---- Update: * 20220913 2:09 UTC Escalated to Netnordic ---- * 20220913 5:26 UTC A restart of the FPC cleared alarms and links are restored. ---- Final ticket report: * We got major error on FPC3 on our router in UmeÃ¥. After consulting Juniper it was decided to exchange the FPC in question. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 3 months

1
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0 0

SUNETTICKET-8103, Unscheduled, Updated, FPC error on umu-r2

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8103 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : FPC error on umu-r2 Ticket Scope : Hardware Ticket Opened : 20220913 1:55 UTC Ticket Closed : Problem Start : 20220912 22:32 UTC Problem End : 20220913 5:17 UTC Affected organisations: * UMU, SUNET ---- Description: * We got major error on FPC3 on our router in UmeÃ¥. ---- Impact: * Affected service: SU-S003027 to HPC2N, sunet-hpc2n-phy3 SU-S003027 to HPC2N, sunet-hpc2n-phy4 ---- Update: * 20220913 2:09 UTC Escalated to Netnordic ---- * 20220913 5:26 UTC A restart of the FPC cleared alarms and links are restored. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 3 months

1
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0 0

SUNETTICKET-8107, Unscheduled, Closed, Links flapped UR

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8107 Ticket Type : Unscheduled Ticket Status : Closed Ticket Summary : Links flapped UR Ticket Scope : Link Ticket Opened : 20220914 10:05 UTC Ticket Closed : 20220914 11:18 UTC Problem Start : 20220914 9:26 UTC Problem End : 20220914 10:06 UTC Affected organisations: * UR ---- Description: * The links towards UR flapped. ---- Impact: * The following services is affected: SU-S003138 IP to UR SU-S003593 Redundant link to Utbildningsradion Stokab-ID = UR-7 ---- Update: * 20220914 10:11 UTC Checked with customer. ---- Final ticket report: * The links towards UR flapped. Outage was due to UR performing firmware upgrade on their routers. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 3 months

1
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0 0

SUNETTICKET-8107, Unscheduled, Updated, Links flapped UR

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8107 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Links flapped UR Ticket Scope : Link Ticket Opened : 20220914 10:05 UTC Ticket Closed : Problem Start : 20220914 9:26 UTC Problem End : 20220914 10:06 UTC Affected organisations: * UR ---- Description: * The links towards UR flapped. ---- Impact: * The following services is affected: SU-S003138 IP to UR SU-S003593 Redundant link to Utbildningsradion Stokab-ID = UR-7 ---- Update: * 20220914 10:11 UTC Checked with customer. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 3 months

1
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0 0

SUNETTICKET-8107, Unscheduled, Open, Links flapped UR

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8107 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Links flapped UR Ticket Scope : Link Ticket Opened : 20220914 10:05 UTC Ticket Closed : Problem Start : 20220914 9:26 UTC Problem End : 20220914 9:49 UTC Affected organisations: * UR ---- Description: * The links towards UR flapped. ---- Impact: * The following services is affected: SU-S003138 IP to UR SU-S003593 Redundant link to Utbildningsradion Stokab-ID = UR-7 ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 3 months

1
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0 0

SUNETTICKET-8101, Scheduled, Updated, Link maintenance

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8101 Ticket Type : Scheduled Ticket Status : Open Ticket Summary : Link maintenance Ticket Scope : Ticket Opened : 20220912 12:14 UTC Ticket Closed : Maint. win. Start : 20220916 11:00 UTC Maint. win. End : 20220919 17:00 UTC Estimated outage : 4680.0 min Affected organisations: * UKA ---- Description: * Customer is working on their connection. ---- Impact: * Link will unavailable during maintenance. SU-S003690 Universitetskanslerambetet, sunet-uka1, EXT:CUST ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 3 months

1
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0 0

SUNETTICKET-8079, Unscheduled, Updated, Link unstable lla1 - kir3

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8079 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Link unstable lla1 - kir3 Ticket Scope : Link Ticket Opened : 20220825 11:38 UTC Ticket Closed : Problem Start : 20220825 10:49 UTC Problem End : 20220903 3:36 UTC Affected organisations: * SUNET ---- Description: * The link between lla1-r2 - kir3-2 is unstable. The link between lla1-r2 and kar1-r1 is also showing issues. ---- Impact: * The following service is affected: SU-S002102 Backbone kir3-r2 - lla1-r2 SU-S002106 Backbone kir3-r2 - kar1-r1 Reduced redundancy in SUNET backbone. ---- Update: * 20220825 13:37 UTC The reason for outage was due to an unexpected reboot of FPC-card. Escalating to provider. ---- * 20220825 18:46 UTC Connection went down again due to issues with the FPC card. ---- * 20220826 4:02 UTC The circuit went down again. This time even the backbone link between kir3-r2 - kar1-r1 was affected. ---- * 20220826 4:24 UTC Escalated to Netnordic. ---- * 20220907 13:18 UTC We will restart SPMB card on the affected routing engine in SUNETTICKET-8097 ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 3 months

1
0
0 0

SUNETTICKET-8106, Scheduled, Closed, Emergency Hardware Maintenance

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8106 Ticket Type : Scheduled Ticket Status : Closed Ticket Summary : Emergency Hardware Maintenance Ticket Scope : Ticket Opened : 20220913 15:01 UTC Ticket Closed : 20220913 19:41 UTC Maint. win. Start : 20220913 19:00 UTC Maint. win. End : 20220913 20:00 UTC Estimated outage : 60.0 min Affected organisations: * NORDUnet, SUNET, Uninett ---- Description: * SUNET will re-calibrate RAMAN amplification on the fiber stretch between GLV1 (GÃ¤llivare) and JKK1 (Jokkmokk). ---- Impact: * Following services are affected: SU-S002102: IP Backbone, kir3-r2 - lla1-r2 SU-S002103: IP Backbone, kir3-r2 - fln4-r1 SU-S003642 - KIR5-TUG (Nordunet no-nvk <-> se-tug) SU-S003718 - AW Narvik - Oslo SU-S003716 - AW Trondheim - Narvik Reduced redundancy for affected organisations. ---- Update: * 20220913 19:18 UTC Maintenance started. ---- * 20220913 19:39 UTC Maintenance complete. ---- Final ticket report: * SUNET re-calibrated the RAMAN amplification on the fiber stretch between GLV1 (GÃ¤llivare) and JKK1 (Jokkmokk). ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 3 months

1
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0 0

2024

2023

2022

Sunet-fail September 2022