September 2022 - Sunet-fail

SUNETTICKET-8083, Scheduled, Updated, Planned Fiber Maintenance

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8083 Ticket Type : Scheduled Ticket Status : Open Ticket Summary : Planned Fiber Maintenance Ticket Scope : Link Ticket Opened : 20220829 12:44 UTC Ticket Closed : Maint. win. Start : 20220908 22:00 UTC Maint. win. End : 20220909 3:00 UTC Estimated outage : 300.0 min Affected organisations: * NORDUnet, SUNET, Netnod, KTH ---- Description: * Provider will reroute cable to avoid downtime due to cable work performed by supplier to resolve fault in network. ---- Impact: * Following service will be affected: SU-S003820 - AW Netnod STHB(stc.sth) - ORE(IXN.CPH) SU-S003656 - Wave for Netnod "dwdm1-stb.sth.netnod.se" to "dwdm1-nnb.mmo.netnod.se" SU-S003638 - STHB- ORE NDN3 193.20THz (Cinia) SU-S003624 - STHB - ORE NDN2 193.60THz SU-S003649 - STHB - ORE NDN2 192.55THz SU-S003659 - STHB - ORE NDN1 193.10THz SU-S002128 - Backbone nkg188-r1 - sthb-r1 Optical channel between KTH TEKNIKRINGEN 12 STOCKHOLM and KTH KVARNBERGSGATAN 14C SÃDERTÃLJE ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 3 months

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SUNETTICKET-8100, Scheduled, Open, Planned Fiber Maintenance - KST - STHB

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8100 Ticket Type : Scheduled Ticket Status : Open Ticket Summary : Planned Fiber Maintenance - KST - STHB Ticket Scope : Link Ticket Opened : 20220909 7:50 UTC Ticket Closed : Maint. win. Start : 20220921 22:00 UTC Maint. win. End : 20220922 4:00 UTC Estimated outage : 360.0 min Affected organisations: * VR ---- Description: * Fiber provider needs to reroute a fiber cable that will affect the link between KST - STHB ---- Impact: * Affected services: SU-S003863 - Main ID for VR link to Iver DC Interxion Akalla/KST SU-S003856 - INET link sthb-r2 to VR datacentre Interxion KS SU-S003858 - IP-VPN customer connection. Customer VR ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 3 months

1
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SUNETTICKET-8099, Unscheduled, Updated, Link down - RA

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8099 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Link down - RA Ticket Scope : Link Ticket Opened : 20220908 12:39 UTC Ticket Closed : Problem Start : 20220908 12:20 UTC Problem End : 20220908 12:25 UTC Affected organisations: * RA ---- Description: * The link towards Riksarkivet in Ramsele went down around 5 minutes. ---- Impact: * 100139651 - 100 Mbit/s Ethernetkapacitet inkl. Q-in-Q mellan Fyrverkarbacken 13, Stockholm och KyrkvÃ¤gen 14, Ramsele. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 3 months

1
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SUNETTICKET-8079, Unscheduled, Updated, Link unstable lla1 - kir3

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8079 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Link unstable lla1 - kir3 Ticket Scope : Link Ticket Opened : 20220825 11:38 UTC Ticket Closed : Problem Start : 20220825 10:49 UTC Problem End : 20220903 3:36 UTC Affected organisations: * SUNET ---- Description: * The link between lla1-r2 - kir3-2 is unstable. The link between lla1-r2 and kar1-r1 is also showing issues. ---- Impact: * The following service is affected: SU-S002102 Backbone kir3-r2 - lla1-r2 SU-S002106 Backbone kir3-r2 - kar1-r1 Reduced redundancy in SUNET backbone. ---- Update: * 20220825 13:37 UTC The reason for outage was due to an unexpected reboot of FPC-card. Escalating to provider. ---- * 20220825 18:46 UTC Connection went down again due to issues with the FPC card. ---- * 20220826 4:02 UTC The circuit went down again. This time even the backbone link between kir3-r2 - kar1-r1 was affected. ---- * 20220826 4:24 UTC Escalated to Netnordic. ---- * 20220907 13:18 UTC We will restart SPMB card on the affected routing engine in SUNETTICKET-8097 ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 3 months

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SUNETTICKET-8099, Unscheduled, Updated, Link down - RA

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8099 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Link down - RA Ticket Scope : Link Ticket Opened : 20220908 12:39 UTC Ticket Closed : Problem Start : 20220908 12:20 UTC Problem End : 20220908 12:25 UTC Affected organisations: * RA ---- Description: * The link towards Riksarkivet in Ramsele went down around 5 minutes. ---- Impact: * 100139651 - 100 Mbit/s Ethernetkapacitet inkl. Q-in-Q mellan Fyrverkarbacken 13, Stockholm och KyrkvÃ¤gen 14, Ramsele. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 3 months

1
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SUNETTICKET-8099, Unscheduled, Open, Link down - RA

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8099 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Link down - RA Ticket Scope : Link Ticket Opened : 20220908 12:39 UTC Ticket Closed : Problem Start : 20220908 12:20 UTC Problem End : 20220908 12:25 UTC Affected organisations: * RA ---- Description: * 100139651 - 100 Mbit/s Ethernetkapacitet inkl. Q-in-Q mellan Fyrverkarbacken 13, Stockholm och KyrkvÃ¤gen 14, Ramsele. ---- Impact: * The link towards Riksarkivet in Ramsele went down around 5 minutes. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 3 months

1
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0 0

SUNETTICKET-8097, Scheduled, Closed, Emergency Planned Hardware Maintenance

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8097 Ticket Type : Scheduled Ticket Status : Closed Ticket Summary : Emergency Planned Hardware Maintenance Ticket Scope : Hardware Ticket Opened : 20220907 13:10 UTC Ticket Closed : 20220908 7:07 UTC Maint. win. Start : 20220907 15:00 UTC Maint. win. End : 20220907 17:00 UTC Estimated outage : Affected organisations: * NORDUnet, SUNET, LTU, RISE ---- Description: * We will perform a hardware maintenance on our router in LuelÃ¥ ---- Impact: * Below services will be affected while we switch the routing engine. SU-S001002 MPLS - L2C NORDUnet backbone and TUNDRA circuit between LuleÃ¥ and Narvik NORDUnet SU-S002102 IP - Backbone Backbone kir3-r2 - lla1-r2 SU-S002106 IP - Backbone Backbone lla1-r2 - kar1-r1 SU-S002138 IP - Backbone Backbone lla1-r2 - lla1-r1 SU-S002304 IP - Backbone Backbone ltu-r2 - lla1-r2 SU-S003045 IP - Customer Connection IP to LTU2 LTU SU-S003527 IP - IX Netnod-IX LuleÃ¥ SU-S003675 MPLS - L2C L2 for nordunet lla1-r2 - sthb-r1 se-lla1 - se-sthb SU-S003694 MPLS - L3VPN Main customer VPN service id. IP-VPN for customer RISE. VRF name: VPN-RISE-SU-S003694. / https://wiki.sunet.se/display/sunetops/Research+Institutes+of+Sweden+-+RISE *** / RISE SU-S003766 IP - Backbone Link to customer RISE CPE lla-c2. BjÃ¶rkskataleden 112, LuleÃ¥. Tele2 dark-fiber service id: S-12578372 RISE SU-S003776 MPLS - L3VPN Customer Connection IP-VPN customer connection. Customer RISE. VRF: VPN-RISE-SU-S003694. RISE BjÃ¶rkskataleden 112, LuleÃ¥. CPE name: lla-c2 (86.105.112.7) RISE SU-S003787 IP - Customer Connection IP service, RISE BjÃ¶rkskataleden 112. RISE ---- Update: * 20220907 15:02 UTC The work has started. ---- * 20220907 15:48 UTC The work is complete. ---- Final ticket report: * We performed a RE switchover on our router in LuleÃ¥, this was done so we could restart the SPMB. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 3 months

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SUNETTICKET-8098, Unscheduled, Closed, Link Down OVT-OVT2

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8098 Ticket Type : Unscheduled Ticket Status : Closed Ticket Summary : Link Down OVT-OVT2 Ticket Scope : Link Ticket Opened : 20220908 0:09 UTC Ticket Closed : 20220908 7:00 UTC Problem Start : 20220907 23:58 UTC Problem End : 20220908 4:11 UTC Affected organisations: * SUNET ---- Description: * The link between Kiruna and Kalix is down. We suspect possible fiber issue between RantajÃ¤rvi (OVT1) and ÃvertorneÃ¥ (OVT2). ---- Impact: * Reduced redundancy for SUNET IP backbone. ---- Update: * 20220908 4:20 UTC This incident is a part of an ongoing fiber outage with one of our subproviders. They were out repairing on site after an earlier excavation, and decided to cut the entire cable for repairs without informing us. We apologize for the inconvenience. Repair work is currently undergoing and is expected to finish by early morning (7:00). We will reach back to you regarding ETR updates. ---- * 20220908 4:21 UTC Our provider called and let us know that the repair was complete. ---- Final ticket report: * The link between Kiruna and Kalix went down due to fiber break. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 3 months

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SUNETTICKET-8098, Unscheduled, Updated, Link Down OVT-OVT2

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8098 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Link Down OVT-OVT2 Ticket Scope : Link Ticket Opened : 20220908 0:09 UTC Ticket Closed : Problem Start : 20220907 23:58 UTC Problem End : 20220908 4:11 UTC Affected organisations: * SUNET ---- Description: * The link between Kiruna and Kalix is down. We suspect possible fiber issue between RantajÃ¤rvi (OVT1) and ÃvertorneÃ¥ (OVT2). ---- Impact: * Reduced redundancy for SUNET IP backbone. ---- Update: * 20220908 4:20 UTC This incident is a part of an ongoing fiber outage with one of our subproviders. They were out repairing on site after an earlier excavation, and decided to cut the entire cable for repairs without informing us. We apologize for the inconvenience. Repair work is currently undergoing and is expected to finish by early morning (7:00). We will reach back to you regarding ETR updates. ---- * 20220908 4:21 UTC Our provider called and let us know that the repair was complete. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 3 months

1
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SUNETTICKET-8098, Unscheduled, Updated, Link Down OVT-OVT2

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8098 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Link Down OVT-OVT2 Ticket Scope : Link Ticket Opened : 20220908 0:09 UTC Ticket Closed : Problem Start : 20220908 23:58 UTC Problem End : Affected organisations: * SUNET ---- Description: * The link between Kiruna and Kalix is down. We suspect possible fiber issue between RantajÃ¤rvi (OVT1) and ÃvertorneÃ¥ (OVT2). ---- Impact: * Reduced redundancy for SUNET IP backbone. ---- Update: * 20220908 4:20 UTC This incident is a part of an ongoing fiber outage with one of our subproviders. They were out repairing on site after an earlier excavation, and decided to cut the entire cable for repairs without informing us. We apologize for the inconvenience. Repair work is currently undergoing and is expected to finish by early morning (7:00). We will reach back to you regarding ETR updates. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 3 months

1
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0 0

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2022

Sunet-fail September 2022