September 2022 - Sunet-fail

SUNETTICKET-8106, Scheduled, Updated, Emergency Hardware Maintenance

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8106 Ticket Type : Scheduled Ticket Status : Open Ticket Summary : Emergency Hardware Maintenance Ticket Scope : Ticket Opened : 20220913 15:01 UTC Ticket Closed : Maint. win. Start : 20220913 19:00 UTC Maint. win. End : 20220913 20:00 UTC Estimated outage : 60.0 min Affected organisations: * NORDUnet, SUNET, Uninett ---- Description: * SUNET will re-calibrate RAMAN amplification on the fiber stretch between GLV1 (GÃ¤llivare) and JKK1 (Jokkmokk). ---- Impact: * Following services are affected: SU-S002102: IP Backbone, kir3-r2 - lla1-r2 SU-S002103: IP Backbone, kir3-r2 - fln4-r1 SU-S003642 - KIR5-TUG (Nordunet no-nvk <-> se-tug) SU-S003718 - AW Narvik - Oslo SU-S003716 - AW Trondheim - Narvik Reduced redundancy for affected organisations. ---- Update: * 20220913 19:18 UTC Maintenance started. ---- * 20220913 19:39 UTC Maintenance complete. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 8 months

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SUNETTICKET-8106, Scheduled, Updated, Emergency Hardware Maintenance

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8106 Ticket Type : Scheduled Ticket Status : Open Ticket Summary : Emergency Hardware Maintenance Ticket Scope : Ticket Opened : 20220913 15:01 UTC Ticket Closed : Maint. win. Start : 20220913 19:00 UTC Maint. win. End : 20220913 20:00 UTC Estimated outage : 60.0 min Affected organisations: * NORDUnet, SUNET, Uninett ---- Description: * SUNET will re-calibrate RAMAN amplification on the fiber stretch between GLV1 (GÃ¤llivare) and JKK1 (Jokkmokk). ---- Impact: * Following services are affected: SU-S002102: IP Backbone, kir3-r2 - lla1-r2 SU-S002103: IP Backbone, kir3-r2 - fln4-r1 SU-S003642 - KIR5-TUG (Nordunet no-nvk <-> se-tug) SU-S003718 - AW Narvik - Oslo SU-S003716 - AW Trondheim - Narvik Reduced redundancy for affected organisations. ---- Update: * 20220913 19:18 UTC Maintenance started. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 8 months

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SUNETTICKET-8106, Scheduled, Open, Emergency Hardware Maintenance

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8106 Ticket Type : Scheduled Ticket Status : Open Ticket Summary : Emergency Hardware Maintenance Ticket Scope : Ticket Opened : 20220913 15:01 UTC Ticket Closed : Maint. win. Start : 20220913 19:00 UTC Maint. win. End : 20220913 20:00 UTC Estimated outage : 60.0 min Affected organisations: * NORDUnet, SUNET, Uninett ---- Description: * SUNET will re-calibrate RAMAN amplification on the fiber stretch between GLV1 (GÃ¤llivare) and JKK1 (Jokkmokk). ---- Impact: * Following services are affected: SU-S002102: IP Backbone, kir3-r2 - lla1-r2 SU-S002103: IP Backbone, kir3-r2 - fln4-r1 SU-S003642 - KIR5-TUG (Nordunet no-nvk <-> se-tug) SU-S003718 - AW Narvik - Oslo SU-S003716 - AW Trondheim - Narvik Reduced redundancy for affected organisations. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 8 months

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SUNETTICKET-8103, Unscheduled, Updated, FPC error on umu-r2

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8103 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : FPC error on umu-r2 Ticket Scope : Hardware Ticket Opened : 20220913 1:55 UTC Ticket Closed : Problem Start : 20220912 22:32 UTC Problem End : 20220913 5:17 UTC Affected organisations: * UMU, SUNET ---- Description: * We got major error on FPC3 on our router in UmeÃ¥. ---- Impact: * Affected service: SU-S003027 to HPC2N, sunet-hpc2n-phy3 SU-S003027 to HPC2N, sunet-hpc2n-phy4 ---- Update: * 20220913 2:09 UTC Escalated to Netnordic ---- * 20220913 5:26 UTC A restart of the FPC cleared alarms and links are restored. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 8 months

1
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0 0

SUNETTICKET-8102, Scheduled, Closed, Emergency power maintenance

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8102 Ticket Type : Scheduled Ticket Status : Closed Ticket Summary : Emergency power maintenance Ticket Scope : Ticket Opened : 20220912 12:39 UTC Ticket Closed : 20220913 10:40 UTC Maint. win. Start : 20220912 14:00 UTC Maint. win. End : 20220913 7:00 UTC Estimated outage : 1020.0 min Affected organisations: * ESS ---- Description: * Due to a emergency site-wide power outage from ~16:00 today (12/9 -22) until Tuesday (13/9 -22) morning at 09:00 the ESS services will be impacted. ---- Impact: * The following services will be unavailable: SU-S003681 - L2C Primary VC: lin3-r1 to ess-r1 (VC3681). L2C Backup VC: lin3-r1 to ess-r2 (VC80003681). SU-S003640 - L2C esss ess-r1 <-> lu-r1 SU-S003846 - ess-r1 <-> ess-r2 SU-S003615 - ess-r1.lnd88-r1 SU-S003643 - ess-r2.lu-r2 SU-S003622 - ess-r2.mcen1-r1 SU-S003010 - IP to ESS2 SU-S003603 - lnd88-r1.ess-r1 ---- Final ticket report: * Due to a emergency site-wide power outage from ~16:00 today (12/9 -22) until Tuesday (13/9 -22) morning at 09:00 the ESS services will be impacted. maintenance complete, no outage observed ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 8 months

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SUNETTICKET-8104, Unscheduled, Closed, Link Flap GLV1- JKK

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8104 Ticket Type : Unscheduled Ticket Status : Closed Ticket Summary : Link Flap GLV1- JKK Ticket Scope : Link Ticket Opened : 20220913 2:20 UTC Ticket Closed : 20220913 10:22 UTC Problem Start : 20220912 22:03 UTC Problem End : 20220912 22:06 UTC Affected organisations: * NORDUnet, SUNET, Uninett ---- Description: * The link between GLV1 (GÃ¤llivare) and JKK1 (Jokkmokk) flapped. ---- Impact: * Following services are affected: SU-S002102: IP Backbone, kir3-r2 - lla1-r2 SU-S002103: IP Backbone, kir3-r2 - fln4-r1 SU-S003642 - KIR5-TUG (Nordunet no-nvk <-> se-tug) SU-S003718 - AW Narvik - Oslo SU-S003716 - AW Trondheim - Narvik ---- Update: * 20220913 2:31 UTC Escalated to provider ---- Final ticket report: * The link between GLV1 (GÃ¤llivare) and JKK1 (Jokkmokk) flapped. RFO unknown. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 8 months

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SUNETTICKET-8099, Unscheduled, Closed, Link down - RA

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8099 Ticket Type : Unscheduled Ticket Status : Closed Ticket Summary : Link down - RA Ticket Scope : Link Ticket Opened : 20220908 12:39 UTC Ticket Closed : 20220913 8:14 UTC Problem Start : 20220908 12:20 UTC Problem End : 20220908 12:25 UTC Affected organisations: * RA ---- Description: * The link towards Riksarkivet in Ramsele went down around 5 minutes. ---- Impact: * 100139651 - 100 Mbit/s Ethernetkapacitet inkl. Q-in-Q mellan Fyrverkarbacken 13, Stockholm och KyrkvÃ¤gen 14, Ramsele. ---- Final ticket report: * The link towards Riksarkivet in Ramsele went down around 5 minutes. This was due to human error. Engineer disconnected the wrong fiber for unknown reason. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 8 months

1
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SUNETTICKET-8103, Unscheduled, Updated, FPC error on umu-r2

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8103 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : FPC error on umu-r2 Ticket Scope : Hardware Ticket Opened : 20220913 1:55 UTC Ticket Closed : Problem Start : 20220912 22:32 UTC Problem End : 20220913 5:17 UTC Affected organisations: * UMU, SUNET ---- Description: * We got major error on FPC3 on our router in UmeÃ¥. ---- Impact: * Affected service: SU-S003027 to HPC2N, sunet-hpc2n-phy3 SU-S003027 to HPC2N, sunet-hpc2n-phy4 ---- Update: * 20220913 2:09 UTC Escalated to Netnordic ---- * 20220913 5:26 UTC A restart of the FPC cleared alarms and links are restored. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 8 months

1
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0 0

SUNETTICKET-8103, Unscheduled, Updated, FPC error on umu-r2

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8103 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : FPC error on umu-r2 Ticket Scope : Hardware Ticket Opened : 20220913 1:55 UTC Ticket Closed : Problem Start : 20220912 22:32 UTC Problem End : Affected organisations: * UMU, SUNET ---- Description: * We got major error on FPC3 on our router in UmeÃ¥. ---- Impact: * Affected service: SU-S003027 to HPC2N, sunet-hpc2n-phy3 SU-S003027 to HPC2N, sunet-hpc2n-phy4 ---- Update: * 20220913 2:09 UTC Escalated to Netnordic ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 8 months

1
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0 0

SUNETTICKET-8104, Unscheduled, Updated, Link Flap GLV1- JKK

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8104 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Link Flap GLV1- JKK Ticket Scope : Link Ticket Opened : 20220913 2:20 UTC Ticket Closed : Problem Start : 20220912 22:03 UTC Problem End : 20220912 22:06 UTC Affected organisations: * NORDUnet, SUNET, Uninett ---- Description: * The link between GLV1 (GÃ¤llivare) and JKK1 (Jokkmokk) flapped. ---- Impact: * Following services are affected: SU-S002102: IP Backbone, kir3-r2 - lla1-r2 SU-S002103: IP Backbone, kir3-r2 - fln4-r1 SU-S003642 - KIR5-TUG (Nordunet no-nvk <-> se-tug) SU-S003718 - AW Narvik - Oslo SU-S003716 - AW Trondheim - Narvik ---- Update: * 20220913 2:31 UTC Escalated to provider ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 8 months

1
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0 0

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Sunet-fail September 2022