September 2022 - Sunet-fail

SUNETTICKET-8104, Unscheduled, Updated, Link Flap GLV1- JKK

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8104 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Link Flap GLV1- JKK Ticket Scope : Link Ticket Opened : 20220913 2:20 UTC Ticket Closed : Problem Start : 20220912 22:03 UTC Problem End : 20220912 22:06 UTC Affected organisations: * NORDUnet, SUNET, Uninett ---- Description: * The link between GLV1 (GÃ¤llivare) and JKK1 (Jokkmokk) flapped. ---- Impact: * Following services are affected: SU-S002102: IP Backbone, kir3-r2 - lla1-r2 SU-S002103: IP Backbone, kir3-r2 - fln4-r1 SU-S003642 - KIR5-TUG (Nordunet no-nvk <-> se-tug) SU-S003718 - AW Narvik - Oslo SU-S003716 - AW Trondheim - Narvik ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 3 months

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SUNETTICKET-8104, Unscheduled, Open, Link down GLV1- JKK

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8104 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Link down GLV1- JKK Ticket Scope : Link Ticket Opened : 20220913 2:20 UTC Ticket Closed : Problem Start : 20220912 22:03 UTC Problem End : 20220912 22:06 UTC Affected organisations: * NORDUnet, SUNET, Uninett ---- Description: * Suspected fiber break between GÃ¤llivare (GLV1) and Jokkmokk (JKK) ---- Impact: * Following services are affected: SU-S002102: IP Backbone, kir3-r2 - lla1-r2 SU-S002103: IP Backbone, kir3-r2 - fln4-r1 SU-S003642 - KIR5-TUG (Nordunet no-nvk <-> se-tug) SU-S003718 - AW Narvik - Oslo SU-S003716 - AW Trondheim - Narvik ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 3 months

1
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0 0

SUNETTICKET-8103, Unscheduled, Updated, FPC error on umu-r2

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8103 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : FPC error on umu-r2 Ticket Scope : Hardware Ticket Opened : 20220913 1:55 UTC Ticket Closed : Problem Start : 20220912 22:32 UTC Problem End : Affected organisations: * UMU, SUNET ---- Description: * We got major and minor errors on FPC3 on our router in UmeÃ¥. ---- Impact: * Affected service: SU-S003027 to HPC2N, sunet-hpc2n-phy3 SU-S003027 to HPC2N, sunet-hpc2n-phy4 ---- Update: * 20220913 2:09 UTC Escalated to Netnordic ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 3 months

1
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SUNETTICKET-8103, Unscheduled, Open, FPC error on umu-r2

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8103 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : FPC error on umu-r2 Ticket Scope : Hardware Ticket Opened : 20220913 1:55 UTC Ticket Closed : Problem Start : 20220912 22:32 UTC Problem End : Affected organisations: * UMU, SUNET ---- Description: * We got major and minor errors on FPC3 on our router in UmeÃ¥. ---- Impact: * Affected service: SU-S003027 to HPC2N, sunet-hpc2n-phy3 SU-S003027 to HPC2N, sunet-hpc2n-phy4 ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 3 months

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SUNETTICKET-8102, Scheduled, Open, Emergency power maintenance

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8102 Ticket Type : Scheduled Ticket Status : Open Ticket Summary : Emergency power maintenance Ticket Scope : Ticket Opened : 20220912 12:39 UTC Ticket Closed : Maint. win. Start : 20220912 14:00 UTC Maint. win. End : 20220913 7:00 UTC Estimated outage : 1020.0 min Affected organisations: * ESS ---- Description: * Due to a emergency site-wide power outage from ~16:00 today (12/9 -22) until Tuesday (13/9 -22) morning at 09:00 the ESS services will be impacted. ---- Impact: * The following services will be unavailable: SU-S003681 - L2C Primary VC: lin3-r1 to ess-r1 (VC3681). L2C Backup VC: lin3-r1 to ess-r2 (VC80003681). SU-S003640 - L2C esss ess-r1 <-> lu-r1 SU-S003846 - ess-r1 <-> ess-r2 SU-S003615 - ess-r1.lnd88-r1 SU-S003643 - ess-r2.lu-r2 SU-S003622 - ess-r2.mcen1-r1 SU-S003010 - IP to ESS2 SU-S003603 - lnd88-r1.ess-r1 ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 3 months

1
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0 0

SUNETTICKET-8101, Scheduled, Open, Link maintenance

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8101 Ticket Type : Scheduled Ticket Status : Open Ticket Summary : Link maintenance Ticket Scope : Ticket Opened : 20220912 12:14 UTC Ticket Closed : Maint. win. Start : 20220916 5:00 UTC Maint. win. End : 20220916 15:00 UTC Estimated outage : 600.0 min Affected organisations: * UKA ---- Description: * Customer is working on their connection. ---- Impact: * Link will unavailable during maintenance. SU-S003690 Universitetskanslerambetet, sunet-uka1, EXT:CUST ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 3 months

1
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0 0

SUNETTICKET-8079, Unscheduled, Updated, Link unstable lla1 - kir3

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8079 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Link unstable lla1 - kir3 Ticket Scope : Link Ticket Opened : 20220825 11:38 UTC Ticket Closed : Problem Start : 20220825 10:49 UTC Problem End : 20220903 3:36 UTC Affected organisations: * SUNET ---- Description: * The link between lla1-r2 - kir3-2 is unstable. The link between lla1-r2 and kar1-r1 is also showing issues. ---- Impact: * The following service is affected: SU-S002102 Backbone kir3-r2 - lla1-r2 SU-S002106 Backbone kir3-r2 - kar1-r1 Reduced redundancy in SUNET backbone. ---- Update: * 20220825 13:37 UTC The reason for outage was due to an unexpected reboot of FPC-card. Escalating to provider. ---- * 20220825 18:46 UTC Connection went down again due to issues with the FPC card. ---- * 20220826 4:02 UTC The circuit went down again. This time even the backbone link between kir3-r2 - kar1-r1 was affected. ---- * 20220826 4:24 UTC Escalated to Netnordic. ---- * 20220907 13:18 UTC We will restart SPMB card on the affected routing engine in SUNETTICKET-8097 ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 3 months

1
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SUNETTICKET-8096, Scheduled, Closed, Planned Hardware Maintenance

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8096 Ticket Type : Scheduled Ticket Status : Closed Ticket Summary : Planned Hardware Maintenance Ticket Scope : Ticket Opened : 20220906 13:00 UTC Ticket Closed : 20220909 12:45 UTC Maint. win. Start : 20220909 1:00 UTC Maint. win. End : 20220909 3:00 UTC Estimated outage : Affected organisations: * KI ---- Description: * Providers is performing hardware maintenance in Honkong. No outage is expected. ---- Impact: * The following service is at risk: SU-S003569 - KI sth <-> KI Hongkong MDVPN ---- Update: * 20220906 13:09 UTC Updated the ticket with new start and end time. ---- Final ticket report: * Providers performed hardware maintenance in Honkong. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 3 months

1
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0 0

SUNETTICKET-8079, Unscheduled, Updated, Link unstable lla1 - kir3

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8079 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Link unstable lla1 - kir3 Ticket Scope : Link Ticket Opened : 20220825 11:38 UTC Ticket Closed : Problem Start : 20220825 10:49 UTC Problem End : 20220903 3:36 UTC Affected organisations: * SUNET ---- Description: * The link between lla1-r2 - kir3-2 is unstable. The link between lla1-r2 and kar1-r1 is also showing issues. ---- Impact: * The following service is affected: SU-S002102 Backbone kir3-r2 - lla1-r2 SU-S002106 Backbone kir3-r2 - kar1-r1 Reduced redundancy in SUNET backbone. ---- Update: * 20220825 13:37 UTC The reason for outage was due to an unexpected reboot of FPC-card. Escalating to provider. ---- * 20220825 18:46 UTC Connection went down again due to issues with the FPC card. ---- * 20220826 4:02 UTC The circuit went down again. This time even the backbone link between kir3-r2 - kar1-r1 was affected. ---- * 20220826 4:24 UTC Escalated to Netnordic. ---- * 20220907 13:18 UTC We will restart SPMB card on the affected routing engine in SUNETTICKET-8097 ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 3 months

1
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0 0

SUNETTICKET-8083, Scheduled, Closed, Planned Fiber Maintenance

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8083 Ticket Type : Scheduled Ticket Status : Closed Ticket Summary : Planned Fiber Maintenance Ticket Scope : Link Ticket Opened : 20220829 12:44 UTC Ticket Closed : 20220909 8:00 UTC Maint. win. Start : 20220908 22:00 UTC Maint. win. End : 20220909 3:00 UTC Estimated outage : 300.0 min Affected organisations: * NORDUnet, SUNET, Netnod, KTH ---- Description: * Provider will reroute cable to avoid downtime due to cable work performed by supplier to resolve fault in network. ---- Impact: * Following service will be affected: SU-S003820 - AW Netnod STHB(stc.sth) - ORE(IXN.CPH) SU-S003656 - Wave for Netnod "dwdm1-stb.sth.netnod.se" to "dwdm1-nnb.mmo.netnod.se" SU-S003638 - STHB- ORE NDN3 193.20THz (Cinia) SU-S003624 - STHB - ORE NDN2 193.60THz SU-S003649 - STHB - ORE NDN2 192.55THz SU-S003659 - STHB - ORE NDN1 193.10THz SU-S002128 - Backbone nkg188-r1 - sthb-r1 Optical channel between KTH TEKNIKRINGEN 12 STOCKHOLM and KTH KVARNBERGSGATAN 14C SÃDERTÃLJE ---- Final ticket report: * Provider rerouted a cable to avoid downtime due to cable work performed by supplier to resolve fault in network. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 3 months

1
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2024

2023

2022

Sunet-fail September 2022