September 2022 - Sunet-fail

SUNETTICKET-8117, Unscheduled, Updated, MS express circuits down

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8117 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : MS express circuits down Ticket Scope : Hardware Ticket Opened : 20220920 9:20 UTC Ticket Closed : Problem Start : 20220920 8:23 UTC Problem End : 20220920 17:09 UTC Affected organisations: * GIH, LTU ---- Description: * We are observing outage on the MS express circuits in Hamburg. ---- Impact: * Following services are affected: SU-S003816 MS-express SUNET GIH, ndn-ms-sunet-gih2-l2 SU-S003629: MS express Sunet LTU, ndn-ms-ltu1 ---- Update: * 20220920 9:31 UTC Contacted provider. ---- * 20220920 19:16 UTC Issue resolved. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 3 months

1
0
0 0

SUNETTICKET-8114, Unscheduled, Updated, Gain/tilt Abnormal on 1-3-BRMN on SVA

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8114 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Gain/tilt Abnormal on 1-3-BRMN on SVA Ticket Scope : Link Ticket Opened : 20220919 10:44 UTC Ticket Closed : Problem Start : 20220918 19:34 UTC Problem End : Affected organisations: * NORDUnet, Funet, UMU ---- Description: * Gain/tilt Abnormal on 1-3-BRMN on SVA ---- Impact: * Nothing at the moment. Services that will be affected if we need to perform service affecting maintenance/troubleshooting. SU-S003868 - TUG - UME8 NDN1 191.55THz SU-S003800 - Funet alienwave sva-ume8 SU-S002107 - Backbone ume8-r1 - sva-r1 SU-S003074 - IP to UMU2 SU-S002307 - Backbone umu-r2 - sva-r1 ---- Update: * 20220919 10:48 UTC Investigating. ---- * 20220919 13:08 UTC Degraded signal on the direction from HND5 to SVA. Power dropped by almost 6db. ---- * 20220919 14:00 UTC Provider is investigating the issue. ---- * 20220920 16:48 UTC Update from Provider: We have localized the damage and managed to narrow down an area where the damage could have occurred on the cable. Technicians are on route to surveil the area and see if we can see any potential source of the damage. Meanwhile we have contacted subprovider to be ready to repair the damage. The damage seems to be in the vincinity of BergsÃ¥kers Travbana in BergsÃ¥ker. We sincerely apologize for the lack of updates and will continue to update you with the latest on the repair. When repairing the damage it will most likely be nessesary to cut service for a short while in order to repair/resplice the cable and we will notify you of a timewindow once we know more. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 3 months

1
0
0 0

SUNETTICKET-8118, Scheduled, Open, Planned Network Maintenance

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8118 Ticket Type : Scheduled Ticket Status : Open Ticket Summary : Planned Network Maintenance Ticket Scope : Routing Ticket Opened : 20220920 12:51 UTC Ticket Closed : Maint. win. Start : 20221005 22:00 UTC Maint. win. End : 20221006 4:00 UTC Estimated outage : 360.0 min Affected organisations: * RISE ---- Description: * Provider will perform network maintenance and reroute circuits. ---- Impact: * Affected service: SU-S003726 - CPE name: sdt-c1 ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 3 months

1
0
0 0

SUNETTICKET-8110, Unscheduled, Resolved, FPC error on umu-r2

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8110 Ticket Type : Unscheduled Ticket Status : Resolved Ticket Summary : FPC error on umu-r2 Ticket Scope : Hardware Ticket Opened : 20220915 10:55 UTC Ticket Closed : Problem Start : 20220915 10:56 UTC Problem End : 20220920 11:15 UTC Affected organisations: * UMU, SUNET ---- Description: * We got major errora on FPC3 on our router in UmeÃ¥ after exchanging it. ---- Impact: * Affected service: SU-S003027 to HPC2N, sunet-hpc2n-phy3 SU-S003027 to HPC2N, sunet-hpc2n-phy4 ---- Update: * 20220919 9:37 UTC The FPC needs to be replaced. New FPC has been sent and expected to be delivered this afternoon. ---- * 20220920 11:16 UTC FPC replaced and the link are restored. Monitoring until tomorrow. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 3 months

1
0
0 0

SUNETTICKET-8117, Unscheduled, Open, MS express circuits down

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8117 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : MS express circuits down Ticket Scope : Ticket Opened : 20220920 9:20 UTC Ticket Closed : Problem Start : 20220920 8:23 UTC Problem End : Affected organisations: * GIH, LTU ---- Description: * We are observing outage on the MS express circuits in Hamburg. ---- Impact: * Following services are affected: SU-S003816 MS-express SUNET GIH, ndn-ms-sunet-gih2-l2 SU-S003629: MS express Sunet LTU, ndn-ms-ltu1 ---- Update: * 20220920 9:31 UTC Contacted provider. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 3 months

1
0
0 0

SUNETTICKET-8101, Scheduled, Updated, Link maintenance

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8101 Ticket Type : Scheduled Ticket Status : Open Ticket Summary : Link maintenance Ticket Scope : Link Ticket Opened : 20220912 12:14 UTC Ticket Closed : Maint. win. Start : 20220916 7:00 UTC Maint. win. End : 20220919 17:00 UTC Estimated outage : 4680.0 min Affected organisations: * UKA ---- Description: * Customer is working on their connection. ---- Impact: * Link will unavailable during maintenance. SU-S003690 Universitetskanslerambetet, sunet-uka1, EXT:CUST ---- Update: * 20220919 12:04 UTC Maintenance is completed. ---- * 20220919 12:06 UTC Disregard the previous update. Link is up but the bgp session is still down. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 3 months

1
0
0 0

SUNETTICKET-8110, Unscheduled, Updated, FPC error on umu-r2

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8110 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : FPC error on umu-r2 Ticket Scope : Hardware Ticket Opened : 20220915 10:55 UTC Ticket Closed : Problem Start : 20220915 10:56 UTC Problem End : Affected organisations: * UMU, SUNET ---- Description: * We got major errora on FPC3 on our router in UmeÃ¥ after exchanging it. ---- Impact: * Affected service: SU-S003027 to HPC2N, sunet-hpc2n-phy3 SU-S003027 to HPC2N, sunet-hpc2n-phy4 ---- Update: * 20220919 9:37 UTC The FPC needs to be replaced. New FPC has been sent and expected to be delivered this afternoon. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 3 months

1
0
0 0

SUNETTICKET-8114, Unscheduled, Updated, Gain/tilt Abnormal on 1-3-BRMN on SVA

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8114 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Gain/tilt Abnormal on 1-3-BRMN on SVA Ticket Scope : Link Ticket Opened : 20220919 10:44 UTC Ticket Closed : Problem Start : 20220918 19:34 UTC Problem End : Affected organisations: * NORDUnet, Funet, UMU ---- Description: * Gain/tilt Abnormal on 1-3-BRMN on SVA ---- Impact: * Nothing at the moment. Services that will be affected if we need to perform service affecting maintenance/troubleshooting. SU-S003868 - TUG - UME8 NDN1 191.55THz SU-S003800 - Funet alienwave sva-ume8 SU-S002107 - Backbone ume8-r1 - sva-r1 SU-S003074 - IP to UMU2 SU-S002307 - Backbone umu-r2 - sva-r1 ---- Update: * 20220919 10:48 UTC Investigating. ---- * 20220919 13:08 UTC Degraded signal on the direction from HND5 to SVA. Power dropped by almost 6db. ---- * 20220919 14:00 UTC Provider is investigating the issue. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 3 months

1
0
0 0

SUNETTICKET-8115, Scheduled, Open, Planned Upgrade Maintenance - RISE

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8115 Ticket Type : Scheduled Ticket Status : Open Ticket Summary : Planned Upgrade Maintenance - RISE Ticket Scope : Software Ticket Opened : 20220919 13:28 UTC Ticket Closed : Maint. win. Start : 20220928 22:00 UTC Maint. win. End : 20220929 1:00 UTC Estimated outage : 180.0 min Affected organisations: * RISE ---- Description: * Provider will perform upgrade maintenance. ---- Impact: * IP-VPN customer connection - RISE HÃ¶rneborgsvÃ¤gen 12 DomsjÃ¶ ÃrnskÃ¶ldsvik. CPE name: ovk-c1 ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 3 months

1
0
0 0

SUNETTICKET-8114, Unscheduled, Open, Gain/tilt Abnormal on 1-3-BRMN on SVA

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8114 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Gain/tilt Abnormal on 1-3-BRMN on SVA Ticket Scope : Link Ticket Opened : 20220919 10:44 UTC Ticket Closed : Problem Start : 20220918 19:34 UTC Problem End : Affected organisations: * NORDUnet, Funet, UMU ---- Description: * Gain/tilt Abnormal on 1-3-BRMN on SVA ---- Impact: * Nothing at the moment. Services that will be affected if we need to perform service affecting maintenance/troubleshooting. SU-S003868 - TUG - UME8 NDN1 191.55THz SU-S003800 - Funet alienwave sva-ume8 SU-S002107 - Backbone ume8-r1 - sva-r1 SU-S003074 - IP to UMU2 SU-S002307 - Backbone umu-r2 - sva-r1 ---- Update: * 20220919 10:48 UTC Investigating. ---- * 20220919 13:08 UTC Degraded signal on the direction from HND5 to SVA. Power dropped by almost 6db. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 3 months

1
0
0 0

2024

2023

2022

Sunet-fail September 2022