Ticket Number : SUNETTICKET-8201
Ticket Type : Scheduled
Ticket Status : Closed
Ticket Summary : Planned Upgrade Maintenance - RISE
Ticket Scope :
Ticket Opened : 20221019 8:17 UTC
Ticket Closed : 20221109 6:34 UTC
Maint. win. Start : 20221108 23:00 UTC
Maint. win. End : 20221109 5:00 UTC
Estimated outage : 30.0 min
Affected organisations:
* RISE
----
Description:
* Provider will perform an upgrade maintenance.
----
Impact:
* Impact:
The following service will be affected:
SU-S003850 IP-VPN customer connection RISE Aurorumvägen 2
Luleå. CPE name: lla-c3.
----
Final ticket report:
* Maintenance complete
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8234
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down kir1 - kir2
Ticket Scope : Link
Ticket Opened : 20221108 4:50 UTC
Ticket Closed :
Problem Start : 20221108 4:15 UTC
Problem End :
Affected organisations:
* NORDUnet, SUNET, Uninett, POLAR
----
Description:
* The link between Abisko - Rensjön is down.
----
Impact:
* The following services is affected:
SU-S003642 - KIR5-TUG (Nordunet no-nvk <-> se-tug)
SU-S003718 - AW Narvik - Oslo
SU-S003716 - AW Trondheim - Narvik
SU-S001002 - NORDUnet backbone and TUNDRA circuit between
Luleå and Narvik
SU-S002141 - Backbone kir5-r1 - kir3-r2
Reduced redundancy for SUNET, NORDUnet and Uninett.
----
Update:
* 20221108 5:03 UTC
Escalated to provider.
----
* 20221108 6:33 UTC
There's a confirmed power outage, ETR 14:00 UTC from the
provider.
----
* 20221108 10:57 UTC
Added Polarforskningssekretariatet to affected
----
* 20221108 13:55 UTC
New ETR from Vattenfall: 17:00 ETC
----
* 20221108 18:11 UTC
Requested an update from provider.
----
* 20221108 22:02 UTC
The power outage has been fixed but the fiber provider is
still having issues with their equipment. Troubleshooting is
in progress but currently no ETR.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8235
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down FSN2 - MDH2
Ticket Scope : Link
Ticket Opened : 20221108 17:31 UTC
Ticket Closed :
Problem Start : 20221108 5:00 UTC
Problem End :
Affected organisations:
* SUNET, MDH
----
Description:
* The link between MDH - FSN2 is down after maintenance on
SUNETTICKET-8212.
----
Impact:
* The following services is affected:
SU-S003053 - IP to MDH2
SU-S002328 - Backbone mdh-r2 - tug-r1
Reduced redundancy for SUNET and MDH
----
Update:
* 20221108 17:56 UTC
Update from provider.
Cable repairs is still ongoing on site but no new ETR.
----
* 20221108 19:56 UTC
Update from provider.
Troubleshooting will continue tomorrow in the morning.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8235
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down
Ticket Scope : Link
Ticket Opened : 20221108 17:31 UTC
Ticket Closed :
Problem Start : 20221108 5:00 UTC
Problem End :
Affected organisations:
* SUNET, MDH
----
Description:
* The link between MDH - FSN2 is down after maintenance on
SUNETTICKET-8212.
----
Impact:
* The following services is affected:
SU-S003053 - IP to MDH2
SU-S002328 - Backbone mdh-r2 - tug-r1
Reduced redundancy for SUNET and MDH
----
Update:
* 20221108 17:56 UTC
Update from provider.
Cable repairs is still ongoing on site but no new ETR.
----
* 20221108 19:56 UTC
Update from provider.
Troubleshooting will continue tomorrow in the morning.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8234
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down kir1 - kir2
Ticket Scope : Link
Ticket Opened : 20221108 4:50 UTC
Ticket Closed :
Problem Start : 20221108 4:15 UTC
Problem End :
Affected organisations:
* NORDUnet, SUNET, Uninett, POLAR
----
Description:
* The link between Abisko - Rensjön is down.
----
Impact:
* The following services is affected:
SU-S003642 - KIR5-TUG (Nordunet no-nvk <-> se-tug)
SU-S003718 - AW Narvik - Oslo
SU-S003716 - AW Trondheim - Narvik
SU-S001002 - NORDUnet backbone and TUNDRA circuit between
Luleå and Narvik
SU-S002141 - Backbone kir5-r1 - kir3-r2
Reduced redundancy for SUNET, NORDUnet and Uninett.
----
Update:
* 20221108 5:03 UTC
Escalated to provider.
----
* 20221108 6:33 UTC
There's a confirmed power outage, ETR 14:00 UTC from the
provider.
----
* 20221108 10:57 UTC
Added Polarforskningssekretariatet to affected
----
* 20221108 13:55 UTC
New ETR from Vattenfall: 17:00 ETC
----
* 20221108 18:11 UTC
Requested an update from provider.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8235
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down
Ticket Scope : Link
Ticket Opened : 20221108 17:31 UTC
Ticket Closed :
Problem Start : 20221108 5:00 UTC
Problem End :
Affected organisations:
* SUNET, MDH
----
Description:
* The link between MDH - FSN2 is down after maintenance on
SUNETTICKET-8212.
----
Impact:
* The following services is affected:
SU-S003053 - IP to MDH2
SU-S002328 - Backbone mdh-r2 - tug-r1
Reduced redundancy for SUNET and MDH
----
Update:
* 20221108 17:56 UTC
Update from provider.
Cable repairs is still ongoing on site but no new ETR.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8212
Ticket Type : Scheduled
Ticket Status : Closed
Ticket Summary : Planned Fiber Maintenance
Ticket Scope : Link
Ticket Opened : 20221025 11:18 UTC
Ticket Closed : 20221108 17:39 UTC
Maint. win. Start : 20221107 23:00 UTC
Maint. win. End : 20221108 5:00 UTC
Estimated outage : 360.0 min
Affected organisations:
* SUNET, MDH
----
Description:
* Provider will perform cable maintenance on the fiber between
MDH-R2 and FSN2
----
Impact:
* The following services will be affected.
SU-S003053 - IP to MDH2
SU-S002328 - Backbone mdh-r2 - tug-r1
Reduced redundancy for SUNET and MDH during the maintenance.
----
Update:
* 20221108 7:52 UTC
Provider is troubleshooting, ETR 11.00 UTC
----
* 20221108 12:39 UTC
New ETR: 15:00 UTC
----
* 20221108 15:54 UTC
Update from provider.
Cable repairs is on going on site but currently no ETR.
----
* 20221108 17:35 UTC
Problem will be tracked further on SUNETTICKET-8235.
----
Final ticket report:
* Provider performed a cable maintenance on the fiber between
MDH2 and FSN2.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8212
Ticket Type : Scheduled
Ticket Status : Open
Ticket Summary : Planned Fiber Maintenance
Ticket Scope : Link
Ticket Opened : 20221025 11:18 UTC
Ticket Closed :
Maint. win. Start : 20221107 23:00 UTC
Maint. win. End : 20221108 5:00 UTC
Estimated outage : 360.0 min
Affected organisations:
* SUNET, MDH
----
Description:
* Provider will perform cable maintenance on the fiber between
MDH-R2 and FSN2
----
Impact:
* The following services will be affected.
SU-S003053 - IP to MDH2
SU-S002328 - Backbone mdh-r2 - tug-r1
Reduced redundancy for SUNET and MDH during the maintenance.
----
Update:
* 20221108 7:52 UTC
Provider is troubleshooting, ETR 11.00 UTC
----
* 20221108 12:39 UTC
New ETR: 15:00 UTC
----
* 20221108 15:54 UTC
Update from provider.
Cable repairs is on going on site but currently no ETR.
----
* 20221108 17:35 UTC
Problem will be tracked further on SUNETTICKET-8235.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8235
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down
Ticket Scope : Link
Ticket Opened : 20221108 17:31 UTC
Ticket Closed :
Problem Start : 20221108 5:00 UTC
Problem End :
Affected organisations:
* SUNET, MDH
----
Description:
* The link between MDH - FSN2 is down after maintenance on
SUNETTICKET-8212.
----
Impact:
* The following services is affected:
SU-S003053 - IP to MDH2
SU-S002328 - Backbone mdh-r2 - tug-r1
Reduced redundancy for SUNET and MDH
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8212
Ticket Type : Scheduled
Ticket Status : Open
Ticket Summary : Planned Fiber Maintenance
Ticket Scope : Link
Ticket Opened : 20221025 11:18 UTC
Ticket Closed :
Maint. win. Start : 20221107 23:00 UTC
Maint. win. End : 20221108 5:00 UTC
Estimated outage : 360.0 min
Affected organisations:
* SUNET, MDH
----
Description:
* Provider will perform cable maintenance on the fiber between
MDH-R2 and FSN2
----
Impact:
* The following services will be affected.
SU-S003053 - IP to MDH2
SU-S002328 - Backbone mdh-r2 - tug-r1
Reduced redundancy for SUNET and MDH during the maintenance.
----
Update:
* 20221108 7:52 UTC
Provider is troubleshooting, ETR 11.00 UTC
----
* 20221108 12:39 UTC
New ETR: 15:00 UTC
----
* 20221108 15:54 UTC
Update from provider.
Cable repairs is on going on site but currently no ETR.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
