Ticket Number : SUNETTICKET-8231
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down - ESH
Ticket Scope : Link
Ticket Opened : 20221104 8:15 UTC
Ticket Closed :
Problem Start : 20221103 5:00 UTC
Problem End : 20221104 10:51 UTC
Affected organisations:
* ESH
----
Description:
* The link between STHB and ESH are down after maintenance in
SUNETTICKET-8197
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Impact:
* Affected services:
SU-S003583 - IP to ESH1 IP - Customer Connection IP to ESH1
SU-S003582 - ESH L2C Ersta-Sköndal 3
SU-S003581 - ESH L2C Ersta-Sköndal 2
SU-S003580 - ESH L2C Ersta-Sköndal 1
----
Update:
* 20221104 11:08 UTC
Services has been restored.
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Ticket Number : SUNETTICKET-8197
Ticket Type : Scheduled
Ticket Status : Open
Ticket Summary : Planned Fiber Maintenance
Ticket Scope : Link
Ticket Opened : 20221017 14:57 UTC
Ticket Closed :
Maint. win. Start : 20221103 23:00 UTC
Maint. win. End : 20221104 5:00 UTC
Estimated outage : 360.0 min
Affected organisations:
* ESH
----
Description:
* Supplier will perform cable work in Stockholm.
----
Impact:
* The following services will be affected:
SU-S003583 - IP to ESH1 IP - Customer Connection IP to ESH1
SU-S003582 - ESH L2C Ersta-Sköndal 3
SU-S003581 - ESH L2C Ersta-Sköndal 2
SU-S003580 - ESH L2C Ersta-Sköndal 1
Loss of redundancy to Marie Cedershiöld Högskola as their
link connected to STHB will be affected.
----
Update:
* 20221104 8:22 UTC
Services are still down. Created incident ticket -
SUNETTICKET-8231
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Ticket Number : SUNETTICKET-8231
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down - ESH
Ticket Scope : Link
Ticket Opened : 20221104 8:15 UTC
Ticket Closed :
Problem Start : 20221103 23:23 UTC
Problem End :
Affected organisations:
* ESH
----
Description:
* The link between STHB and ESH are down after maintenance in
SUNETTICKET-8197
----
Impact:
* Affected services:
SU-S003583 - IP to ESH1 IP - Customer Connection IP to ESH1
SU-S003582 - ESH L2C Ersta-Sköndal 3
SU-S003581 - ESH L2C Ersta-Sköndal 2
SU-S003580 - ESH L2C Ersta-Sköndal 1
----
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Ticket Number : SUNETTICKET-8197
Ticket Type : Scheduled
Ticket Status : Open
Ticket Summary : Planned Fiber Maintenance
Ticket Scope :
Ticket Opened : 20221017 14:57 UTC
Ticket Closed :
Maint. win. Start : 20221103 23:00 UTC
Maint. win. End : 20221104 5:00 UTC
Estimated outage : 360.0 min
Affected organisations:
* ESH
----
Description:
* Supplier will perform cable work in Stockholm.
----
Impact:
* The following services will be affected:
SU-S003583 - IP to ESH1 IP - Customer Connection IP to ESH1
SU-S003582 - ESH L2C Ersta-Sköndal 3
SU-S003581 - ESH L2C Ersta-Sköndal 2
SU-S003580 - ESH L2C Ersta-Sköndal 1
Loss of redundancy to Marie Cedershiöld Högskola as their
link connected to STHB will be affected.
----
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Ticket Number : SUNETTICKET-8230
Ticket Type : Scheduled
Ticket Status : Open
Ticket Summary : Planned Fiber Maintenance GLV1 - JKK1 & KIR3 - GLV1
Ticket Scope : Link
Ticket Opened : 20221102 16:40 UTC
Ticket Closed :
Maint. win. Start : 20221116 23:00 UTC
Maint. win. End : 20221117 5:00 UTC
Estimated outage : 360.0 min
Affected organisations:
* SUNET, Uninett, NORDUnet
----
Description:
* Supplier will perform fiber maintenance between Gällivare -
Jokkmokk and Kiruna - Gällivare.
----
Impact:
* The following services is affected:
SU-S003642 - KIR5-TUG (Nordunet no-nvk <-> se-tug)
SU-S003718 - AW Narvik - Oslo
SU-S003716 - AW Trondheim - Narvik
SU-S002102 - Backbone kir3-r2 - lla1-r2
SU-S002103 - Backbone kir3-r2 - fln4-r1
Reduced redundancy for SUNET, NORDUnet and Uninett
----
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Ticket Number : SUNETTICKET-8124
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : FPC error on umu-r2
Ticket Scope : Hardware
Ticket Opened : 20220925 17:44 UTC
Ticket Closed :
Problem Start : 20220923 5:44 UTC
Problem End : 20221004 8:13 UTC
Affected organisations:
* UMU, SUNET
----
Description:
* Following SUNETTICKET-8110, we now have have major errors on
FPC2 on our router in Umeå.
----
Impact:
* Affected service:
SU-S003027 to HPC2N, sunet-hpc2n-phy3
SU-S003027 to HPC2N, sunet-hpc2n-phy4
----
Update:
* 20220925 17:54 UTC
A new restart of the card was successful in bringing the FPC
back online. Monitoring.
----
* 20220926 7:29 UTC
New alarms on FPC2
tobias@umu-r2-re0> show chassis alarms
1 alarms currently active
Alarm time Class Description
2022-09-25 20:33:57 UTC Minor FPC 2 Minor Errors
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* 20220926 8:25 UTC
Escalated to our hardware provider.
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* 20220929 19:43 UTC
FPC card went down again. Escalating to provider.
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* 20221010 9:16 UTC
Moving NAAD one week. Will monitor issue for one week.
----
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Ticket Number : SUNETTICKET-8195
Ticket Type : Scheduled
Ticket Status : Closed
Ticket Summary : Planned Maintenance RISE
Ticket Scope : Link
Ticket Opened : 20221017 12:04 UTC
Ticket Closed : 20221103 7:34 UTC
Maint. win. Start : 20221102 23:00 UTC
Maint. win. End : 20221103 4:00 UTC
Estimated outage : 60.0 min
Affected organisations:
* RISE
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Description:
* Provider will perform an migration maintenance.
----
Impact:
* Impact:
The following service will be affected:
SU-S003850 IP-VPN customer connection RISE Aurorumvägen 2
Luleå. CPE name: lla-c3.
----
Final ticket report:
* Provider will performed migration maintenance.
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