Ticket Number : SUNETTICKET-8196
Ticket Type : Scheduled
Ticket Status : Closed
Ticket Summary : Planned Upgrade Maintenance - RISE
Ticket Scope : Link
Ticket Opened : 20221017 12:09 UTC
Ticket Closed : 20221107 9:57 UTC
Maint. win. Start : 20221106 23:01 UTC
Maint. win. End : 20221107 4:00 UTC
Estimated outage : 60.0 min
Affected organisations:
* RISE
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Description:
* Provider will perform migration maintenance.
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Impact:
* IP-VPN customer connection - RISE Hörneborgsvägen 12
Domsjö Ãrnsköldsvik. CPE name: ovk-c1
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Final ticket report:
* Provider performed a migration maintenance that affected the
IP-VPN customer connection for RISE Hörneborgsvägen 12
Domsjö.
----
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Ticket Number : SUNETTICKET-8200
Ticket Type : Scheduled
Ticket Status : Closed
Ticket Summary : Planned Upgrade Maintenance - RISE
Ticket Scope : Link
Ticket Opened : 20221019 8:13 UTC
Ticket Closed : 20221107 9:30 UTC
Maint. win. Start : 20221106 23:00 UTC
Maint. win. End : 20221107 5:00 UTC
Estimated outage : 30.0 min
Affected organisations:
* RISE
----
Description:
* Provider will perform upgrade maintenance
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Impact:
* IP-VPN customer connection - RISE Fridtunagatan 41
Linköping CPE name: lin-c2
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Final ticket report:
* Provider performed an upgrade maintenance that affected the
IP-VPN customer connection to RISE Fridtunagatan 41
Linköping.
----
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Ticket Number : SUNETTICKET-8233
Ticket Type : Unscheduled
Ticket Status : Closed
Ticket Summary : Link flapped
Ticket Scope : Link
Ticket Opened : 20221106 7:28 UTC
Ticket Closed : 20221106 11:44 UTC
Problem Start : 20221106 6:56 UTC
Problem End : 20221106 7:02 UTC
Affected organisations:
* UPUNET-S
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Description:
* The link towards UPUNET-S flapped.
----
Impact:
* The following services is affected:
SU-S003077 IP to UPUNET1
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Final ticket report:
* One of the links towards UPUNET-S flapped due to router
maintenance at UU.
----
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Ticket Number : SUNETTICKET-8233
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link flapped
Ticket Scope : Link
Ticket Opened : 20221106 7:28 UTC
Ticket Closed :
Problem Start : 20221106 6:56 UTC
Problem End : 20221107 7:02 UTC
Affected organisations:
* UPUNET-S
----
Description:
* The link towards UPUNET-S flapped.
----
Impact:
* The following services is affected:
SU-S003077 IP to UPUNET1
----
--
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Ticket Number : SUNETTICKET-8197
Ticket Type : Scheduled
Ticket Status : Closed
Ticket Summary : Planned Fiber Maintenance
Ticket Scope : Link
Ticket Opened : 20221017 14:57 UTC
Ticket Closed : 20221104 12:06 UTC
Maint. win. Start : 20221103 23:00 UTC
Maint. win. End : 20221104 5:00 UTC
Estimated outage : 360.0 min
Affected organisations:
* ESH
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Description:
* Supplier will perform cable work in Stockholm.
----
Impact:
* The following services will be affected:
SU-S003583 - IP to ESH1 IP - Customer Connection IP to ESH1
SU-S003582 - ESH L2C Ersta-Sköndal 3
SU-S003581 - ESH L2C Ersta-Sköndal 2
SU-S003580 - ESH L2C Ersta-Sköndal 1
Loss of redundancy to Marie Cedershiöld Högskola as their
link connected to STHB will be affected.
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Update:
* 20221104 8:22 UTC
Services are still down. Created incident ticket -
SUNETTICKET-8231
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Final ticket report:
* Supplier performed cable work in Stockholm that affected one
of the links towards Marie Cedershiöld Högskola.
----
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Ticket Number : SUNETTICKET-8231
Ticket Type : Unscheduled
Ticket Status : Closed
Ticket Summary : Link down - ESH
Ticket Scope : Link
Ticket Opened : 20221104 8:15 UTC
Ticket Closed : 20221104 12:05 UTC
Problem Start : 20221103 5:00 UTC
Problem End : 20221104 10:51 UTC
Affected organisations:
* ESH
----
Description:
* The link between STHB and ESH are down after maintenance in
SUNETTICKET-8197
----
Impact:
* Affected services:
SU-S003583 - IP to ESH1 IP - Customer Connection IP to ESH1
SU-S003582 - ESH L2C Ersta-Sköndal 3
SU-S003581 - ESH L2C Ersta-Sköndal 2
SU-S003580 - ESH L2C Ersta-Sköndal 1
----
Update:
* 20221104 11:08 UTC
Services has been restored.
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Final ticket report:
* The link between STHB and ESH went down after maintenance on
SUNETTICKET-8197 due to human error.
----
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