Ticket Number : SUNETTICKET-8214
Ticket Type : Scheduled
Ticket Status : Open
Ticket Summary : Planned Network Maintenance
Ticket Scope : Link
Ticket Opened : 20221025 15:34 UTC
Ticket Closed :
Maint. win. Start : 20221109 23:00 UTC
Maint. win. End : 20221110 5:00 UTC
Estimated outage : 30.0 min
Affected organisations:
* SUNET, VR
----
Description:
* Provider till perform network maintenance in Göteborg.
----
Impact:
* The following services will be unavailable during the
maintenance:
SU-S003851 IP-VPN customer connection. VR Kronhusgatan 7
----
Update:
* 20221109 18:08 UTC
Affected services, organization and impact has been updated.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8235
Ticket Type : Unscheduled
Ticket Status : Resolved
Ticket Summary : Link down FSN2 - MDH2
Ticket Scope : Link
Ticket Opened : 20221108 17:31 UTC
Ticket Closed :
Problem Start : 20221108 5:00 UTC
Problem End : 20221109 8:35 UTC
Affected organisations:
* SUNET, MDH
----
Description:
* The link between MDH - FSN2 is down after maintenance on
SUNETTICKET-8212.
----
Impact:
* The following services is affected:
SU-S003053 - IP to MDH2
SU-S002328 - Backbone mdh-r2 - tug-r1
Reduced redundancy for SUNET and MDH
----
Update:
* 20221108 17:56 UTC
Update from provider.
Cable repairs is still ongoing on site but no new ETR.
----
* 20221108 19:56 UTC
Update from provider.
Troubleshooting will continue tomorrow in the morning.
----
* 20221109 9:15 UTC
The fiber is repaired and services are back up again.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8234
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down kir1 - kir2
Ticket Scope : Link
Ticket Opened : 20221108 4:50 UTC
Ticket Closed :
Problem Start : 20221108 4:15 UTC
Problem End :
Affected organisations:
* NORDUnet, SUNET, Uninett, POLAR
----
Description:
* The link between Abisko - Rensjön is down.
----
Impact:
* The following services is affected:
SU-S003642 - KIR5-TUG (Nordunet no-nvk <-> se-tug)
SU-S003718 - AW Narvik - Oslo
SU-S003716 - AW Trondheim - Narvik
SU-S001002 - NORDUnet backbone and TUNDRA circuit between
Luleå and Narvik
SU-S002141 - Backbone kir5-r1 - kir3-r2
Reduced redundancy for SUNET, NORDUnet and Uninett.
----
Update:
* 20221108 5:03 UTC
Escalated to provider.
----
* 20221108 6:33 UTC
There's a confirmed power outage, ETR 14:00 UTC from the
provider.
----
* 20221108 10:57 UTC
Added Polarforskningssekretariatet to affected
----
* 20221108 13:55 UTC
New ETR from Vattenfall: 17:00 ETC
----
* 20221108 18:11 UTC
Requested an update from provider.
----
* 20221108 22:02 UTC
The power outage has been fixed but the fiber provider is
still having issues with their equipment. Troubleshooting is
in progress but currently no ETR.
----
* 20221109 6:59 UTC
Provider is sending out technicians to troubleshoot.
Due to the remote location it will take a few hours for them
to arrive.
----
* 20221109 13:39 UTC
We have escalated to case to our hardware provider.
----
* 20221109 17:57 UTC
Hardware provider will send a technician to KIR1.
Troubleshooting will continue tomorrow.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8234
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down kir1 - kir2
Ticket Scope : Link
Ticket Opened : 20221108 4:50 UTC
Ticket Closed :
Problem Start : 20221108 4:15 UTC
Problem End :
Affected organisations:
* NORDUnet, SUNET, Uninett, POLAR
----
Description:
* The link between Abisko - Rensjön is down.
----
Impact:
* The following services is affected:
SU-S003642 - KIR5-TUG (Nordunet no-nvk <-> se-tug)
SU-S003718 - AW Narvik - Oslo
SU-S003716 - AW Trondheim - Narvik
SU-S001002 - NORDUnet backbone and TUNDRA circuit between
Luleå and Narvik
SU-S002141 - Backbone kir5-r1 - kir3-r2
Reduced redundancy for SUNET, NORDUnet and Uninett.
----
Update:
* 20221108 5:03 UTC
Escalated to provider.
----
* 20221108 6:33 UTC
There's a confirmed power outage, ETR 14:00 UTC from the
provider.
----
* 20221108 10:57 UTC
Added Polarforskningssekretariatet to affected
----
* 20221108 13:55 UTC
New ETR from Vattenfall: 17:00 ETC
----
* 20221108 18:11 UTC
Requested an update from provider.
----
* 20221108 22:02 UTC
The power outage has been fixed but the fiber provider is
still having issues with their equipment. Troubleshooting is
in progress but currently no ETR.
----
* 20221109 6:59 UTC
Provider is sending out technicians to troubleshoot.
Due to the remote location it will take a few hours for them
to arrive.
----
* 20221109 13:39 UTC
We have escalated to case to our hardware provider.
----
* 20221109 17:57 UTC
Hardware provider will send a technician to KIR1.
Troubleshooting will continue tomorrow.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8234
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down kir1 - kir2
Ticket Scope : Link
Ticket Opened : 20221108 4:50 UTC
Ticket Closed :
Problem Start : 20221108 4:15 UTC
Problem End :
Affected organisations:
* NORDUnet, SUNET, Uninett, POLAR
----
Description:
* The link between Abisko - Rensjön is down.
----
Impact:
* The following services is affected:
SU-S003642 - KIR5-TUG (Nordunet no-nvk <-> se-tug)
SU-S003718 - AW Narvik - Oslo
SU-S003716 - AW Trondheim - Narvik
SU-S001002 - NORDUnet backbone and TUNDRA circuit between
Luleå and Narvik
SU-S002141 - Backbone kir5-r1 - kir3-r2
Reduced redundancy for SUNET, NORDUnet and Uninett.
----
Update:
* 20221108 5:03 UTC
Escalated to provider.
----
* 20221108 6:33 UTC
There's a confirmed power outage, ETR 14:00 UTC from the
provider.
----
* 20221108 10:57 UTC
Added Polarforskningssekretariatet to affected
----
* 20221108 13:55 UTC
New ETR from Vattenfall: 17:00 ETC
----
* 20221108 18:11 UTC
Requested an update from provider.
----
* 20221108 22:02 UTC
The power outage has been fixed but the fiber provider is
still having issues with their equipment. Troubleshooting is
in progress but currently no ETR.
----
* 20221109 6:59 UTC
Provider is sending out technicians to troubleshoot.
Due to the remote location it will take a few hours for them
to arrive.
----
* 20221109 13:39 UTC
We have escalated to case to our hardware provider.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8235
Ticket Type : Unscheduled
Ticket Status : Resolved
Ticket Summary : Link down FSN2 - MDH2
Ticket Scope : Link
Ticket Opened : 20221108 17:31 UTC
Ticket Closed :
Problem Start : 20221108 5:00 UTC
Problem End : 20221109 8:35 UTC
Affected organisations:
* SUNET, MDH
----
Description:
* The link between MDH - FSN2 is down after maintenance on
SUNETTICKET-8212.
----
Impact:
* The following services is affected:
SU-S003053 - IP to MDH2
SU-S002328 - Backbone mdh-r2 - tug-r1
Reduced redundancy for SUNET and MDH
----
Update:
* 20221108 17:56 UTC
Update from provider.
Cable repairs is still ongoing on site but no new ETR.
----
* 20221108 19:56 UTC
Update from provider.
Troubleshooting will continue tomorrow in the morning.
----
* 20221109 9:15 UTC
The fiber is repaired and services are back up again.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8235
Ticket Type : Unscheduled
Ticket Status : Resolved
Ticket Summary : Link down FSN2 - MDH2
Ticket Scope : Link
Ticket Opened : 20221108 17:31 UTC
Ticket Closed :
Problem Start : 20221108 5:00 UTC
Problem End : 20221109 8:35 UTC
Affected organisations:
* SUNET, MDH
----
Description:
* The link between MDH - FSN2 is down after maintenance on
SUNETTICKET-8212.
----
Impact:
* The following services is affected:
SU-S003053 - IP to MDH2
SU-S002328 - Backbone mdh-r2 - tug-r1
Reduced redundancy for SUNET and MDH
----
Update:
* 20221108 17:56 UTC
Update from provider.
Cable repairs is still ongoing on site but no new ETR.
----
* 20221108 19:56 UTC
Update from provider.
Troubleshooting will continue tomorrow in the morning.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8234
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down kir1 - kir2
Ticket Scope : Link
Ticket Opened : 20221108 4:50 UTC
Ticket Closed :
Problem Start : 20221108 4:15 UTC
Problem End :
Affected organisations:
* NORDUnet, SUNET, Uninett, POLAR
----
Description:
* The link between Abisko - Rensjön is down.
----
Impact:
* The following services is affected:
SU-S003642 - KIR5-TUG (Nordunet no-nvk <-> se-tug)
SU-S003718 - AW Narvik - Oslo
SU-S003716 - AW Trondheim - Narvik
SU-S001002 - NORDUnet backbone and TUNDRA circuit between
Luleå and Narvik
SU-S002141 - Backbone kir5-r1 - kir3-r2
Reduced redundancy for SUNET, NORDUnet and Uninett.
----
Update:
* 20221108 5:03 UTC
Escalated to provider.
----
* 20221108 6:33 UTC
There's a confirmed power outage, ETR 14:00 UTC from the
provider.
----
* 20221108 10:57 UTC
Added Polarforskningssekretariatet to affected
----
* 20221108 13:55 UTC
New ETR from Vattenfall: 17:00 ETC
----
* 20221108 18:11 UTC
Requested an update from provider.
----
* 20221108 22:02 UTC
The power outage has been fixed but the fiber provider is
still having issues with their equipment. Troubleshooting is
in progress but currently no ETR.
----
* 20221109 6:59 UTC
Provider is sending out technicians to troubleshoot.
Due to the remote location it will take a few hours for them
to arrive.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
