Ticket Number : SUNETTICKET-8134
Ticket Type : Unscheduled
Ticket Status : Closed
Ticket Summary : Link down - FSN2 - STHB
Ticket Scope : Link
Ticket Opened : 20220928 6:42 UTC
Ticket Closed : 20220930 11:29 UTC
Problem Start : 20220928 6:27 UTC
Problem End : 20220929 23:24 UTC
Affected organisations:
* SUNET, MDH, NETNOD
----
Description:
* Link between Stockholm and Västerås has gone down.
----
Impact:
* Affected service:
SU-S002118 - Backbone fsn2-r1 - sthb-r1
SU-S003818 - AW Netnod STHB - MCEN1
SU-S003506 - MDH 10GE MDH2 - MDH3
SU-S003505 - MDH 10GE MDH2 - MDH3
SU-S003504 - MDH 10GE MDH2 - MDH3
----
Update:
* 20220928 6:50 UTC
Suspected fiber break between VÃ¥rsta and Eskilstuna
----
* 20220928 7:05 UTC
Escalated to fiber provider.
----
* 20220928 11:27 UTC
Technician is troubleshooting in field.
----
* 20220928 12:47 UTC
Fault has been localized to the site in VÃ¥rsta. Technician
on their way.
----
* 20220928 16:02 UTC
----
* 20220928 16:03 UTC
The field engineer will perform measurement from the other
side of the fault.
----
* 20220928 22:16 UTC
The damage is extensive and the file engineers will be
working the night out to the get fiber fixed. They are not
able to provide an ETR at this time.
----
* 20220929 5:28 UTC
The work is still ongoing but still no ETR available. The
circuit is going come up anytime during the course of the
reparation work, but not likely before 06:00 UTC.
----
* 20220929 7:20 UTC
Current ETR is set at 14:00.
----
* 20220929 14:01 UTC
The repair work is still ongoing. ETR has been now set to
16:00 UTC.
----
* 20220929 17:45 UTC
The repair work is still ongoing on site.
----
* 20220929 20:27 UTC
Fiber cut has been repaired but the link is still down.
Technicians are still troubleshooting but no ETR.
----
* 20220929 23:28 UTC
Services restored.
----
Final ticket report:
* Fiber break between VÃ¥rsta and Eskilstuna
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8120
Ticket Type : Scheduled
Ticket Status : Open
Ticket Summary : Planned Fiber Maintenance
Ticket Scope : Link
Ticket Opened : 20220921 15:57 UTC
Ticket Closed :
Maint. win. Start : 20221017 18:00 UTC
Maint. win. End : 20221018 4:00 UTC
Estimated outage : 600.0 min
Affected organisations:
* SUNET, UNINETT
----
Description:
* Provider will perform fiber maintenance between
Storfinnforsen and Lavsjö
----
Impact:
* Affected services:
SU-S003718 - AW Narvik - Oslo
SU-S002106 - Backbone lla1-r2 - kar1-r1
----
Update:
* 20220930 11:13 UTC
Maintenance is rescheduled to new date
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8124
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : FPC error on umu-r2
Ticket Scope : Hardware
Ticket Opened : 20220925 17:44 UTC
Ticket Closed :
Problem Start : 20220923 5:44 UTC
Problem End :
Affected organisations:
* UMU, SUNET
----
Description:
* Following SUNETTICKET-8110, we now have have major errors on
FPC2 on our router in Umeå.
----
Impact:
* Affected service:
SU-S003027 to HPC2N, sunet-hpc2n-phy3
SU-S003027 to HPC2N, sunet-hpc2n-phy4
----
Update:
* 20220925 17:54 UTC
A new restart of the card was successful in bringing the FPC
back online. Monitoring.
----
* 20220926 7:29 UTC
New alarms on FPC2
tobias@umu-r2-re0> show chassis alarms
1 alarms currently active
Alarm time Class Description
2022-09-25 20:33:57 UTC Minor FPC 2 Minor Errors
----
* 20220926 8:25 UTC
Escalated to our hardware provider.
----
* 20220929 19:43 UTC
FPC card went down again. Escalating to provider.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8095
Ticket Type : Scheduled
Ticket Status : Closed
Ticket Summary : Planned Fiber Maintenance
Ticket Scope : Link
Ticket Opened : 20220906 12:23 UTC
Ticket Closed : 20220930 6:58 UTC
Maint. win. Start : 20220929 22:00 UTC
Maint. win. End : 20220930 4:00 UTC
Estimated outage : 360.0 min
Affected organisations:
* SUNET
----
Description:
* Supplier will perform maintenance between:
Pajala - Junosuando
----
Impact:
* The following services will be affected:
SU-S002101 - Backbone kir3-r1 - klx1-r1
Reduced redundancy in SUNET backbone
----
Final ticket report:
* Supplier performed maintenance between Pajala - Junosuando
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8134
Ticket Type : Unscheduled
Ticket Status : Resolved
Ticket Summary : Link down - FSN2 - STHB
Ticket Scope : Link
Ticket Opened : 20220928 6:42 UTC
Ticket Closed :
Problem Start : 20220928 6:27 UTC
Problem End : 20220929 23:24 UTC
Affected organisations:
* SUNET, MDH, NETNOD
----
Description:
* Link between Stockholm and Västerås has gone down.
----
Impact:
* Affected service:
SU-S002118 - Backbone fsn2-r1 - sthb-r1
SU-S003818 - AW Netnod STHB - MCEN1
SU-S003506 - MDH 10GE MDH2 - MDH3
SU-S003505 - MDH 10GE MDH2 - MDH3
SU-S003504 - MDH 10GE MDH2 - MDH3
----
Update:
* 20220928 6:50 UTC
Suspected fiber break between VÃ¥rsta and Eskilstuna
----
* 20220928 7:05 UTC
Escalated to fiber provider.
----
* 20220928 11:27 UTC
Technician is troubleshooting in field.
----
* 20220928 12:47 UTC
Fault has been localized to the site in VÃ¥rsta. Technician
on their way.
----
* 20220928 16:02 UTC
----
* 20220928 16:03 UTC
The field engineer will perform measurement from the other
side of the fault.
----
* 20220928 22:16 UTC
The damage is extensive and the file engineers will be
working the night out to the get fiber fixed. They are not
able to provide an ETR at this time.
----
* 20220929 5:28 UTC
The work is still ongoing but still no ETR available. The
circuit is going come up anytime during the course of the
reparation work, but not likely before 06:00 UTC.
----
* 20220929 7:20 UTC
Current ETR is set at 14:00.
----
* 20220929 14:01 UTC
The repair work is still ongoing. ETR has been now set to
16:00 UTC.
----
* 20220929 17:45 UTC
The repair work is still ongoing on site.
----
* 20220929 20:27 UTC
Fiber cut has been repaired but the link is still down.
Technicians are still troubleshooting but no ETR.
----
* 20220929 23:28 UTC
Services restored.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8134
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down - FSN2 - STHB
Ticket Scope : Link
Ticket Opened : 20220928 6:42 UTC
Ticket Closed :
Problem Start : 20220928 6:27 UTC
Problem End : 20220929 23:24 UTC
Affected organisations:
* SUNET, MDH, NETNOD
----
Description:
* Link between Stockholm and Västerås has gone down.
----
Impact:
* Affected service:
SU-S002118 - Backbone fsn2-r1 - sthb-r1
SU-S003818 - AW Netnod STHB - MCEN1
SU-S003506 - MDH 10GE MDH2 - MDH3
SU-S003505 - MDH 10GE MDH2 - MDH3
SU-S003504 - MDH 10GE MDH2 - MDH3
----
Update:
* 20220928 6:50 UTC
Suspected fiber break between VÃ¥rsta and Eskilstuna
----
* 20220928 7:05 UTC
Escalated to fiber provider.
----
* 20220928 11:27 UTC
Technician is troubleshooting in field.
----
* 20220928 12:47 UTC
Fault has been localized to the site in VÃ¥rsta. Technician
on their way.
----
* 20220928 16:02 UTC
----
* 20220928 16:03 UTC
The field engineer will perform measurement from the other
side of the fault.
----
* 20220928 22:16 UTC
The damage is extensive and the file engineers will be
working the night out to the get fiber fixed. They are not
able to provide an ETR at this time.
----
* 20220929 5:28 UTC
The work is still ongoing but still no ETR available. The
circuit is going come up anytime during the course of the
reparation work, but not likely before 06:00 UTC.
----
* 20220929 7:20 UTC
Current ETR is set at 14:00.
----
* 20220929 14:01 UTC
The repair work is still ongoing. ETR has been now set to
16:00 UTC.
----
* 20220929 17:45 UTC
The repair work is still ongoing on site.
----
* 20220929 20:27 UTC
Fiber cut has been repaired but the link is still down.
Technicians are still troubleshooting but no ETR.
----
* 20220929 23:28 UTC
Services restored.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8134
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down - FSN2 - STHB
Ticket Scope : Link
Ticket Opened : 20220928 6:42 UTC
Ticket Closed :
Problem Start : 20220928 6:27 UTC
Problem End :
Affected organisations:
* SUNET, MDH, NETNOD
----
Description:
* Link between Stockholm and Västerås has gone down.
----
Impact:
* Affected service:
SU-S002118 - Backbone fsn2-r1 - sthb-r1
SU-S003818 - AW Netnod STHB - MCEN1
SU-S003506 - MDH 10GE MDH2 - MDH3
SU-S003505 - MDH 10GE MDH2 - MDH3
SU-S003504 - MDH 10GE MDH2 - MDH3
----
Update:
* 20220928 6:50 UTC
Suspected fiber break between VÃ¥rsta and Eskilstuna
----
* 20220928 7:05 UTC
Escalated to fiber provider.
----
* 20220928 11:27 UTC
Technician is troubleshooting in field.
----
* 20220928 12:47 UTC
Fault has been localized to the site in VÃ¥rsta. Technician
on their way.
----
* 20220928 16:02 UTC
----
* 20220928 16:03 UTC
The field engineer will perform measurement from the other
side of the fault.
----
* 20220928 22:16 UTC
The damage is extensive and the file engineers will be
working the night out to the get fiber fixed. They are not
able to provide an ETR at this time.
----
* 20220929 5:28 UTC
The work is still ongoing but still no ETR available. The
circuit is going come up anytime during the course of the
reparation work, but not likely before 06:00 UTC.
----
* 20220929 7:20 UTC
Current ETR is set at 14:00.
----
* 20220929 14:01 UTC
The repair work is still ongoing. ETR has been now set to
16:00 UTC.
----
* 20220929 17:45 UTC
The repair work is still ongoing on site.
----
* 20220929 20:27 UTC
Fiber cut has been repaired but the link is still down.
Technicians are still troubleshooting but no ETR.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8124
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : FPC error on umu-r2
Ticket Scope : Hardware
Ticket Opened : 20220925 17:44 UTC
Ticket Closed :
Problem Start : 20220923 5:44 UTC
Problem End : 20220925 17:52 UTC
Affected organisations:
* UMU, SUNET
----
Description:
* Following SUNETTICKET-8110, we now have have major errors on
FPC2 on our router in Umeå.
----
Impact:
* Affected service:
SU-S003027 to HPC2N, sunet-hpc2n-phy3
SU-S003027 to HPC2N, sunet-hpc2n-phy4
----
Update:
* 20220925 17:54 UTC
A new restart of the card was successful in bringing the FPC
back online. Monitoring.
----
* 20220926 7:29 UTC
New alarms on FPC2
tobias@umu-r2-re0> show chassis alarms
1 alarms currently active
Alarm time Class Description
2022-09-25 20:33:57 UTC Minor FPC 2 Minor Errors
----
* 20220926 8:25 UTC
Escalated to our hardware provider.
----
* 20220929 19:43 UTC
FPC card went down again. Escalating to provider.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8134
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down - FSN2 - STHB
Ticket Scope : Link
Ticket Opened : 20220928 6:42 UTC
Ticket Closed :
Problem Start : 20220928 6:27 UTC
Problem End :
Affected organisations:
* SUNET, MDH, NETNOD
----
Description:
* Link between Stockholm and Västerås has gone down.
----
Impact:
* Affected service:
SU-S002118 - Backbone fsn2-r1 - sthb-r1
SU-S003818 - AW Netnod STHB - MCEN1
SU-S003506 - MDH 10GE MDH2 - MDH3
SU-S003505 - MDH 10GE MDH2 - MDH3
SU-S003504 - MDH 10GE MDH2 - MDH3
----
Update:
* 20220928 6:50 UTC
Suspected fiber break between VÃ¥rsta and Eskilstuna
----
* 20220928 7:05 UTC
Escalated to fiber provider.
----
* 20220928 11:27 UTC
Technician is troubleshooting in field.
----
* 20220928 12:47 UTC
Fault has been localized to the site in VÃ¥rsta. Technician
on their way.
----
* 20220928 16:02 UTC
----
* 20220928 16:03 UTC
The field engineer will perform measurement from the other
side of the fault.
----
* 20220928 22:16 UTC
The damage is extensive and the file engineers will be
working the night out to the get fiber fixed. They are not
able to provide an ETR at this time.
----
* 20220929 5:28 UTC
The work is still ongoing but still no ETR available. The
circuit is going come up anytime during the course of the
reparation work, but not likely before 06:00 UTC.
----
* 20220929 7:20 UTC
Current ETR is set at 14:00.
----
* 20220929 14:01 UTC
The repair work is still ongoing. ETR has been now set to
16:00 UTC.
----
* 20220929 17:45 UTC
The repair work is still ongoing on site.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8134
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down - FSN2 - STHB
Ticket Scope : Link
Ticket Opened : 20220928 6:42 UTC
Ticket Closed :
Problem Start : 20220928 6:27 UTC
Problem End :
Affected organisations:
* SUNET, MDH, NETNOD
----
Description:
* Link between Stockholm and Västerås has gone down.
----
Impact:
* Affected service:
SU-S002118 - Backbone fsn2-r1 - sthb-r1
SU-S003818 - AW Netnod STHB - MCEN1
SU-S003506 - MDH 10GE MDH2 - MDH3
SU-S003505 - MDH 10GE MDH2 - MDH3
SU-S003504 - MDH 10GE MDH2 - MDH3
----
Update:
* 20220928 6:50 UTC
Suspected fiber break between VÃ¥rsta and Eskilstuna
----
* 20220928 7:05 UTC
Escalated to fiber provider.
----
* 20220928 11:27 UTC
Technician is troubleshooting in field.
----
* 20220928 12:47 UTC
Fault has been localized to the site in VÃ¥rsta. Technician
on their way.
----
* 20220928 16:02 UTC
----
* 20220928 16:03 UTC
The field engineer will perform measurement from the other
side of the fault.
----
* 20220928 22:16 UTC
The damage is extensive and the file engineers will be
working the night out to the get fiber fixed. They are not
able to provide an ETR at this time.
----
* 20220929 5:28 UTC
The work is still ongoing but still no ETR available. The
circuit is going come up anytime during the course of the
reparation work, but not likely before 06:00 UTC.
----
* 20220929 7:20 UTC
Current ETR is set at 14:00.
----
* 20220929 14:01 UTC
The repair work is still ongoing. ETR has been now set to
16:00 UTC.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
