Ticket Number : SUNETTICKET-8135
Ticket Type : Scheduled
Ticket Status : Closed
Ticket Summary : Planned Upgrade Maintenance
Ticket Scope : Software
Ticket Opened : 20220928 7:23 UTC
Ticket Closed : 20220929 8:02 UTC
Maint. win. Start : 20220929 3:50 UTC
Maint. win. End : 20220929 5:00 UTC
Estimated outage : 60.0 min
Affected organisations:
* GSIX
----
Description:
* Customer will upgrade and reboot their router.
----
Impact:
* Affected service:
SU-S003011 - IP to GSIX1
----
Final ticket report:
* Customer performed upgrade and rebooted their router.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8112
Ticket Type : Scheduled
Ticket Status : Closed
Ticket Summary : Planned Fiber Maintenance
Ticket Scope : Link
Ticket Opened : 20220915 14:37 UTC
Ticket Closed : 20220929 8:00 UTC
Maint. win. Start : 20220928 22:00 UTC
Maint. win. End : 20220929 1:00 UTC
Estimated outage : 60.0 min
Affected organisations:
* RISE
----
Description:
* Supplier will perform fiber maintenance.
----
Impact:
* Affected service:
SU-S003739 - IP-VPN customer connection
----
Final ticket report:
* Supplier performed fiber maintenance.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8134
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down - FSN2 - STHB
Ticket Scope : Link
Ticket Opened : 20220928 6:42 UTC
Ticket Closed :
Problem Start : 20220928 6:27 UTC
Problem End :
Affected organisations:
* SUNET, MDH, NETNOD
----
Description:
* Link between Stockholm and Västerås has gone down.
----
Impact:
* Affected service:
SU-S002118 - Backbone fsn2-r1 - sthb-r1
SU-S003818 - AW Netnod STHB - MCEN1
SU-S003506 - MDH 10GE MDH2 - MDH3
SU-S003505 - MDH 10GE MDH2 - MDH3
SU-S003504 - MDH 10GE MDH2 - MDH3
----
Update:
* 20220928 6:50 UTC
Suspected fiber break between VÃ¥rsta and Eskilstuna
----
* 20220928 7:05 UTC
Escalated to fiber provider.
----
* 20220928 11:27 UTC
Technician is troubleshooting in field.
----
* 20220928 12:47 UTC
Fault has been localized to the site in VÃ¥rsta. Technician
on their way.
----
* 20220928 16:02 UTC
----
* 20220928 16:03 UTC
The field engineer will perform measurement from the other
side of the fault.
----
* 20220928 22:16 UTC
The damage is extensive and the file engineers will be
working the night out to the get fiber fixed. They are not
able to provide an ETR at this time.
----
* 20220929 5:28 UTC
The work is still ongoing but still no ETR available. The
circuit is going come up anytime during the course of the
reparation work, but not likely before 06:00 UTC.
----
* 20220929 7:20 UTC
Current ETR is set at 14:00.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8134
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down - FSN2 - STHB
Ticket Scope : Link
Ticket Opened : 20220928 6:42 UTC
Ticket Closed :
Problem Start : 20220928 6:27 UTC
Problem End :
Affected organisations:
* SUNET, MDH, NETNOD
----
Description:
* Link between Stockholm and Västerås has gone down.
----
Impact:
* Affected service:
SU-S002118 - Backbone fsn2-r1 - sthb-r1
SU-S003818 - AW Netnod STHB - MCEN1
SU-S003506 - MDH 10GE MDH2 - MDH3
SU-S003505 - MDH 10GE MDH2 - MDH3
SU-S003504 - MDH 10GE MDH2 - MDH3
----
Update:
* 20220928 6:50 UTC
Suspected fiber break between VÃ¥rsta and Eskilstuna
----
* 20220928 7:05 UTC
Escalated to fiber provider.
----
* 20220928 11:27 UTC
Technician is troubleshooting in field.
----
* 20220928 12:47 UTC
Fault has been localized to the site in VÃ¥rsta. Technician
on their way.
----
* 20220928 16:02 UTC
----
* 20220928 16:03 UTC
The field engineer will perform measurement from the other
side of the fault.
----
* 20220928 22:16 UTC
The damage is extensive and the file engineers will be
working the night out to the get fiber fixed. They are not
able to provide an ETR at this time.
----
* 20220929 5:28 UTC
The work is still ongoing but still no ETR available. The
circuit is going come up anytime during the course of the
reparation work, but not likely before 06:00 UTC.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8134
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down - FSN2 - STHB
Ticket Scope : Link
Ticket Opened : 20220928 6:42 UTC
Ticket Closed :
Problem Start : 20220928 6:27 UTC
Problem End :
Affected organisations:
* SUNET, MDH, NETNOD
----
Description:
* Link between Stockholm and Västerås has gone down.
----
Impact:
* Affected service:
SU-S002118 - Backbone fsn2-r1 - sthb-r1
SU-S003818 - AW Netnod STHB - MCEN1
SU-S003506 - MDH 10GE MDH2 - MDH3
SU-S003505 - MDH 10GE MDH2 - MDH3
SU-S003504 - MDH 10GE MDH2 - MDH3
----
Update:
* 20220928 6:50 UTC
Suspected fiber break between VÃ¥rsta and Eskilstuna
----
* 20220928 7:05 UTC
Escalated to fiber provider.
----
* 20220928 11:27 UTC
Technician is troubleshooting in field.
----
* 20220928 12:47 UTC
Fault has been localized to the site in VÃ¥rsta. Technician
on their way.
----
* 20220928 16:02 UTC
----
* 20220928 16:03 UTC
The field engineer will perform measurement from the other
side of the fault.
----
* 20220928 22:16 UTC
The damage is extensive and the file engineers will be
working the night out to the get fiber fixed. They are not
able to provide an ETR at this time.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8134
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down - FSN2 - STHB
Ticket Scope : Link
Ticket Opened : 20220928 6:42 UTC
Ticket Closed :
Problem Start : 20220928 6:27 UTC
Problem End :
Affected organisations:
* SUNET, MDH, NETNOD
----
Description:
* Link between Stockholm and Västerås has gone down.
----
Impact:
* Affected service:
SU-S002118 - Backbone fsn2-r1 - sthb-r1
SU-S003818 - AW Netnod STHB - MCEN1
SU-S003506 - MDH 10GE MDH2 - MDH3
SU-S003505 - MDH 10GE MDH2 - MDH3
SU-S003504 - MDH 10GE MDH2 - MDH3
----
Update:
* 20220928 6:50 UTC
Suspected fiber break between VÃ¥rsta and Eskilstuna
----
* 20220928 7:05 UTC
Escalated to fiber provider.
----
* 20220928 11:27 UTC
Technician is troubleshooting in field.
----
* 20220928 12:47 UTC
Fault has been localized to the site in VÃ¥rsta. Technician
on their way.
----
* 20220928 16:02 UTC
----
* 20220928 16:03 UTC
The field engineer will perform measurement from the other
side of the fault.
----
* 20220928 22:16 UTC
The damage is extensive and the file engineers will be
working the night out to the get fiber fixed. They are not
able to provide an ETR at this time.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8130
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link unstable lla1 - kir3
Ticket Scope : Link
Ticket Opened : 20220927 10:26 UTC
Ticket Closed :
Problem Start : 20220927 10:03 UTC
Problem End : 20220927 23:21 UTC
Affected organisations:
* SUNET
----
Description:
* The link between lla1-r2 - kir3-2 is unstable.
The link between lla1-r2 and kar1-r1 is also showing issues.
----
Impact:
* The following service is affected:
SU-S002102 Backbone kir3-r2 - lla1-r2
SU-S002106 Backbone kir3-r2 - kar1-r1
Reduced redundancy in SUNET backbone.
----
Update:
* 20220927 10:33 UTC
The issue we had in SUNETTICKET-8079 just returned.
Escalating to our hardware provider.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8126
Ticket Type : Scheduled
Ticket Status : Closed
Ticket Summary : Emergency Router Maintenance
Ticket Scope :
Ticket Opened : 20220926 17:50 UTC
Ticket Closed : 20220928 22:13 UTC
Maint. win. Start : 20220928 9:00 UTC
Maint. win. End : 20220928 11:00 UTC
Estimated outage : 10.0 min
Affected organisations:
* NORDUnet, FUNET, SUNET
----
Description:
* Funet will upgrade Kalix and Sundsvall routers software to a
newer release. The routers will be down for about 10
minutes during the maintenance window. The routers will be
upgraded one at a time, so they won't be down
simultaneously.
----
Impact:
* The following services are affected:
SU-S003795 CBF with Funet Kalix
SU-S003570 FUNET L2 circuit between klx1-r1 and lla1-r1
SU-S003796 FUNET L2 circuit between klx1-r1 and sva1-r1
SU-S003517 NDN link Kalix Luleå
----
Update:
* 20220928 22:13 UTC
Maintenance complete.
----
Final ticket report:
* Funet upgraded Kalix and Sundsvall routers software to a
newer release.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8124
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : FPC error on umu-r2
Ticket Scope : Hardware
Ticket Opened : 20220925 17:44 UTC
Ticket Closed :
Problem Start : 20220923 5:44 UTC
Problem End : 20220925 17:52 UTC
Affected organisations:
* UMU, SUNET
----
Description:
* Following SUNETTICKET-8110, we now have have major errors on
FPC2 on our router in Umeå.
----
Impact:
* Affected service:
SU-S003027 to HPC2N, sunet-hpc2n-phy3
SU-S003027 to HPC2N, sunet-hpc2n-phy4
----
Update:
* 20220925 17:54 UTC
A new restart of the card was successful in bringing the FPC
back online. Monitoring.
----
* 20220926 7:29 UTC
New alarms on FPC2
tobias@umu-r2-re0> show chassis alarms
1 alarms currently active
Alarm time Class Description
2022-09-25 20:33:57 UTC Minor FPC 2 Minor Errors
----
* 20220926 8:25 UTC
Escalated to our hardware provider.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html