Ticket Number : SUNETTICKET-8127
Ticket Type : Scheduled
Ticket Status : Open
Ticket Summary : Planned Router Maintenance
Ticket Scope : Link
Ticket Opened : 20220927 7:34 UTC
Ticket Closed :
Maint. win. Start : 20221003 4:30 UTC
Maint. win. End : 20221003 6:30 UTC
Estimated outage : 10.0 min
Affected organisations:
* CTH
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Description:
* Customer will upgrade their core router that will affect one
of their connections to us.
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Impact:
* Affected service:
SU-S003005 - IP to CTH1
SU-S003509 - l2c between Onsala and CTH
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Ticket Number : SUNETTICKET-8141
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link flapped
Ticket Scope : Link
Ticket Opened : 20221001 9:44 UTC
Ticket Closed :
Problem Start : 20221001 9:02 UTC
Problem End : 20221001 9:50 UTC
Affected organisations:
* SH
----
Description:
* Short outages on the links towards SH.
----
Impact:
* The following services is affected:
SU-S003081 to SH2
SU-S003080 to SH1
Reduced redundancy for SH.
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Update:
* 20221001 10:02 UTC
Another outage has been observed. Ticket has been updated.
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* 20221001 11:04 UTC
SH is performing maintenance work.
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Ticket Number : SUNETTICKET-8142
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link flapped
Ticket Scope : Link
Ticket Opened : 20221001 10:38 UTC
Ticket Closed :
Problem Start : 20220930 17:38 UTC
Problem End : 20220930 17:39 UTC
Affected organisations:
* FHS
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Description:
* One of the links towards FHS flapped briefly
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Impact:
* The following services is affected:
SU-S003097 to FHS.
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Ticket Number : SUNETTICKET-8141
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link flapped
Ticket Scope : Link
Ticket Opened : 20221001 9:44 UTC
Ticket Closed :
Problem Start : 20221001 9:02 UTC
Problem End : 20221001 9:50 UTC
Affected organisations:
* SH
----
Description:
* Short outages on the links towards SH.
----
Impact:
* The following services is affected:
SU-S003081 to SH2
SU-S003080 to SH1
Reduced redundancy for SH.
----
Update:
* 20221001 10:02 UTC
Another outage has been observed. Ticket has been updated.
----
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Ticket Number : SUNETTICKET-8141
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link flapped
Ticket Scope : Link
Ticket Opened : 20221001 9:44 UTC
Ticket Closed :
Problem Start : 20221001 9:02 UTC
Problem End : 20221001 9:07 UTC
Affected organisations:
* SH
----
Description:
* Short outage on one of the links towards SH.
----
Impact:
* The following services is affected:
SU-S003081 to SH2
Reduced redundancy for SH.
----
--
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Ticket Number : SUNETTICKET-8138
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Emergancy Maintenance
Ticket Scope :
Ticket Opened : 20220930 16:14 UTC
Ticket Closed :
Problem Start : 20221002 22:00 UTC
Problem End : 20221003 2:00 UTC
Affected organisations:
* RISE
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Description:
* Provider will perform an emergency upgrade maintenance.
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Impact:
* The following services will be affected:
SU-S003739 IP-VPN customer connection RISE Spjutvägen 5
Järfälla.
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Ticket Number : SUNETTICKET-8130
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link unstable lla1 - kir3
Ticket Scope : Link
Ticket Opened : 20220927 10:26 UTC
Ticket Closed :
Problem Start : 20220927 10:03 UTC
Problem End : 20220927 23:21 UTC
Affected organisations:
* SUNET
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Description:
* The link between lla1-r2 - kir3-2 is unstable.
The link between lla1-r2 and kar1-r1 is also showing issues.
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Impact:
* The following service is affected:
SU-S002102 Backbone kir3-r2 - lla1-r2
SU-S002106 Backbone kir3-r2 - kar1-r1
Reduced redundancy in SUNET backbone.
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Update:
* 20220927 10:33 UTC
The issue we had in SUNETTICKET-8079 just returned.
Escalating to our hardware provider.
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* 20220930 11:33 UTC
FPC1 has been replaced.
We will monitor the router for a week.
----
--
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Ticket Number : SUNETTICKET-8130
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link unstable lla1 - kir3
Ticket Scope : Link
Ticket Opened : 20220927 10:26 UTC
Ticket Closed :
Problem Start : 20220927 10:03 UTC
Problem End : 20220927 23:21 UTC
Affected organisations:
* SUNET
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Description:
* The link between lla1-r2 - kir3-2 is unstable.
The link between lla1-r2 and kar1-r1 is also showing issues.
----
Impact:
* The following service is affected:
SU-S002102 Backbone kir3-r2 - lla1-r2
SU-S002106 Backbone kir3-r2 - kar1-r1
Reduced redundancy in SUNET backbone.
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Update:
* 20220927 10:33 UTC
The issue we had in SUNETTICKET-8079 just returned.
Escalating to our hardware provider.
----
* 20220930 11:33 UTC
FPC1 has been replaced.
We will monitor the router for a week.
----
--
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Ticket Number : SUNETTICKET-8134
Ticket Type : Unscheduled
Ticket Status : Closed
Ticket Summary : Link down - FSN2 - STHB
Ticket Scope : Link
Ticket Opened : 20220928 6:42 UTC
Ticket Closed : 20220930 11:29 UTC
Problem Start : 20220928 6:27 UTC
Problem End : 20220929 23:24 UTC
Affected organisations:
* SUNET, MDH, NETNOD
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Description:
* Link between Stockholm and Västerås has gone down.
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Impact:
* Affected service:
SU-S002118 - Backbone fsn2-r1 - sthb-r1
SU-S003818 - AW Netnod STHB - MCEN1
SU-S003506 - MDH 10GE MDH2 - MDH3
SU-S003505 - MDH 10GE MDH2 - MDH3
SU-S003504 - MDH 10GE MDH2 - MDH3
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Update:
* 20220928 6:50 UTC
Suspected fiber break between VÃ¥rsta and Eskilstuna
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* 20220928 7:05 UTC
Escalated to fiber provider.
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* 20220928 11:27 UTC
Technician is troubleshooting in field.
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* 20220928 12:47 UTC
Fault has been localized to the site in VÃ¥rsta. Technician
on their way.
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* 20220928 16:02 UTC
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* 20220928 16:03 UTC
The field engineer will perform measurement from the other
side of the fault.
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* 20220928 22:16 UTC
The damage is extensive and the file engineers will be
working the night out to the get fiber fixed. They are not
able to provide an ETR at this time.
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* 20220929 5:28 UTC
The work is still ongoing but still no ETR available. The
circuit is going come up anytime during the course of the
reparation work, but not likely before 06:00 UTC.
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* 20220929 7:20 UTC
Current ETR is set at 14:00.
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* 20220929 14:01 UTC
The repair work is still ongoing. ETR has been now set to
16:00 UTC.
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* 20220929 17:45 UTC
The repair work is still ongoing on site.
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* 20220929 20:27 UTC
Fiber cut has been repaired but the link is still down.
Technicians are still troubleshooting but no ETR.
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* 20220929 23:28 UTC
Services restored.
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Final ticket report:
* Fiber break between VÃ¥rsta and Eskilstuna
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