- Sunet-fail - lists3.sunet.se

SUNETTICKET-8048, Unscheduled, Updated, Link down HIM - LBA

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8048 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Link down HIM - LBA Ticket Scope : Ticket Opened : 20220804 17:42 UTC Ticket Closed : Problem Start : 20220804 17:32 UTC Problem End : Affected organisations: * SUNET, ORU, Netnod ---- Description: * Fiber break between Himmeta and Ãrebro ---- Impact: * Following services were affected: SU-S002115: SUNET Backbone lba-r1 - fsn2-r1 SU-S002325: SUNET Backbone oru-r2 - fsn2-r1 SU-S003060: IP to ORU2 SU-S003658: Wave for Netnod "dwdm1-stc.sth.netnod.se" to "dwdm1-ixn.cph.netnod.se" SU-S003693: Wave for Netnod "dwdm1-stc.sth.netnod.se" to "HMG9" SU-S003713: AW Netnod STC - LLA1 SU-S003818: AW Netnod STHB - MCEN1 ---- Update: * 20220804 17:56 UTC Escalated to provider ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 4 months

1
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0 0

SUNETTICKET-8048, Unscheduled, Open, Link down HIM - LBA

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8048 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Link down HIM - LBA Ticket Scope : Ticket Opened : 20220804 17:42 UTC Ticket Closed : Problem Start : 20220804 17:32 UTC Problem End : Affected organisations: * SUNET, ORU, Netnod ---- Description: * Fiber break between Himmeta and Ãrebro ---- Impact: * Following services were affected: SU-S002115: SUNET Backbone lba-r1 - fsn2-r1 SU-S002325: SUNET Backbone oru-r2 - fsn2-r1 SU-S003060: IP to ORU2 SU-S003658: Wave for Netnod "dwdm1-stc.sth.netnod.se" to "dwdm1-ixn.cph.netnod.se" SU-S003693: Wave for Netnod "dwdm1-stc.sth.netnod.se" to "HMG9" SU-S003713: AW Netnod STC - LLA1 SU-S003818: AW Netnod STHB - MCEN1 ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 4 months

1
0
0 0

SUNETTICKET-8045, Unscheduled, Updated, Link Down PAJ1-PAJ2

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8045 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Link Down PAJ1-PAJ2 Ticket Scope : Link Ticket Opened : 20220803 12:01 UTC Ticket Closed : Problem Start : 20220803 11:53 UTC Problem End : 20220804 16:11 UTC Affected organisations: * SUNET ---- Description: * Link between Kiruna and Kalix is down, possible fiber issue between PAJ1 (Junosuando) and PAJ2 (Pajala) ---- Impact: * Reduced redundancy in SUNET network ---- Update: * 20220803 12:19 UTC Esacalted to fiber provider. ---- * 20220804 6:44 UTC The investigation could not start last time as the technicians did not have access to equipment for digging. We are informed that they will start today early in the morning. No ETR yet. We expect an update around 09 UTC today. ---- * 20220804 11:25 UTC The technicians will replace 200 m of fiber and this includes excavating a crossing of a road. The estimated time for repair is 14:00 UTC today. ---- * 20220804 15:45 UTC New ETR is 18:00 UTC. ---- * 20220804 16:21 UTC Link has restored. Awaiting confirmation from provider. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 4 months

1
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0 0

SUNETTICKET-8045, Unscheduled, Updated, Link Down PAJ1-PAJ2

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8045 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Link Down PAJ1-PAJ2 Ticket Scope : Link Ticket Opened : 20220803 12:01 UTC Ticket Closed : Problem Start : 20220803 11:53 UTC Problem End : Affected organisations: * SUNET ---- Description: * Link between Kiruna and Kalix is down, possible fiber issue between PAJ1 (Junosuando) and PAJ2 (Pajala) ---- Impact: * Reduced redundancy in SUNET network ---- Update: * 20220803 12:19 UTC Esacalted to fiber provider. ---- * 20220804 6:44 UTC The investigation could not start last time as the technicians did not have access to equipment for digging. We are informed that they will start today early in the morning. No ETR yet. We expect an update around 09 UTC today. ---- * 20220804 11:25 UTC The technicians will replace 200 m of fiber and this includes excavating a crossing of a road. The estimated time for repair is 14:00 UTC today. ---- * 20220804 15:45 UTC New ETR is 18:00 UTC. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 4 months

1
0
0 0

SUNETTICKET-8045, Unscheduled, Updated, Link Down PAJ1-PAJ2

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8045 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Link Down PAJ1-PAJ2 Ticket Scope : Link Ticket Opened : 20220803 12:01 UTC Ticket Closed : Problem Start : 20220803 11:53 UTC Problem End : Affected organisations: * SUNET ---- Description: * Link between Kiruna and Kalix is down, possible fiber issue between PAJ1 (Junosuando) and PAJ2 (Pajala) ---- Impact: * Reduced redundancy in SUNET network ---- Update: * 20220803 12:19 UTC Esacalted to fiber provider. ---- * 20220804 6:44 UTC The investigation could not start last time as the technicians did not have access to equipment for digging. We are informed that they will start today early in the morning. No ETR yet. We expect an update around 09 UTC today. ---- * 20220804 11:25 UTC The technicians will replace 200 m of fiber and this includes excavating a crossing of a road. The estimated time for repair is 14:00 UTC today. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 4 months

1
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0 0

SUNETTICKET-8028, Unscheduled, Updated, Link down to NORDUnet

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8028 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Link down to NORDUnet Ticket Scope : Link Ticket Opened : 20220721 21:07 UTC Ticket Closed : Problem Start : 20220721 20:40 UTC Problem End : 20220726 8:00 UTC Affected organisations: * SUNET ---- Description: * After upgrading mcen1-r1 in SUNETTICKET-8015. We are having troubles with interfaces that wont come up. We have tried restarting the FPC several times with mixed bad results. We need to escalate this to our hardware provider. ---- Impact: * SU-S003842 - Nordunet IP transit Ãrestad ---- Update: * 20220721 21:46 UTC Escalated to our hardware provider. ---- * 20220726 9:07 UTC Service restored after reseat of the QSFP. Hardware provider will investigate to find the root cause. ---- * 20220802 11:16 UTC Hardware provider is still investigating to find the root cause. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 4 months

1
0
0 0

SUNETTICKET-8047, Scheduled, Open, Planned Link Maintenance

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8047 Ticket Type : Scheduled Ticket Status : Open Ticket Summary : Planned Link Maintenance Ticket Scope : Link Ticket Opened : 20220804 8:32 UTC Ticket Closed : Maint. win. Start : 20220804 7:00 UTC Maint. win. End : 20220804 15:00 UTC Estimated outage : Affected organisations: * CSB ---- Description: * CSB will perform maintenance on their link that is connected to router cth-r2.sunet.se ---- Impact: * Loss of redundancy for affected organization. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 4 months

1
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0 0

SUNETTICKET-8046, Unscheduled, Closed, Link down

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8046 Ticket Type : Unscheduled Ticket Status : Closed Ticket Summary : Link down Ticket Scope : Ticket Opened : 20220803 13:11 UTC Ticket Closed : 20220804 8:32 UTC Problem Start : 20220803 12:53 UTC Problem End : 20220803 16:33 UTC Affected organisations: * CSB ---- Description: * One of the link to Chalmers StudentbostÃ¤der is down. ---- Impact: * Loss of redundancy to CSB. ---- Update: * 20220803 13:13 UTC Contacting customer. ---- * 20220803 17:31 UTC Link has restored. ---- * 20220804 8:32 UTC It was due to a planned maintenance done by the customer. ---- Final ticket report: * One of the link to Chalmers StudentbostÃ¤der was down due to a planned maintenance by the customer. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 4 months

1
0
0 0

SUNETTICKET-8045, Unscheduled, Updated, Link Down PAJ1-PAJ2

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8045 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Link Down PAJ1-PAJ2 Ticket Scope : Link Ticket Opened : 20220803 12:01 UTC Ticket Closed : Problem Start : 20220803 11:53 UTC Problem End : Affected organisations: * SUNET ---- Description: * Link between Kiruna and Kalix is down, possible fiber issue between PAJ1 (Junosuando) and PAJ2 (Pajala) ---- Impact: * Reduced redundancy in SUNET network ---- Update: * 20220803 12:19 UTC Esacalted to fiber provider. ---- * 20220804 6:44 UTC The investigation could not start last time as the technicians did not have access to equipment for digging. We are informed that they will start today early in the morning. No ETR yet. We expect an update around 09 UTC today. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 4 months

1
0
0 0

SUNETTICKET-8046, Unscheduled, Resolved, Link down

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8046 Ticket Type : Unscheduled Ticket Status : Resolved Ticket Summary : Link down Ticket Scope : Ticket Opened : 20220803 13:11 UTC Ticket Closed : Problem Start : 20220803 12:53 UTC Problem End : 20220803 16:33 UTC Affected organisations: * CSB ---- Description: * One of the link to Chalmers StudentbostÃ¤der is down. ---- Impact: * Loss of redundancy to CSB. ---- Update: * 20220803 13:13 UTC Contacting customer. ---- * 20220803 17:31 UTC Link has restored. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 4 months

1
0
0 0

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