Ticket Number : SUNETTICKET-8046
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down
Ticket Scope :
Ticket Opened : 20220803 13:11 UTC
Ticket Closed :
Problem Start : 20220803 12:53 UTC
Problem End :
Affected organisations:
* CSB
----
Description:
* One of the link to Chalmers Studentbostäder is down.
----
Impact:
* Loss of redundancy to CSB.
----
Update:
* 20220803 13:13 UTC
Contacting customer.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8045
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link Down PAJ1-PAJ2
Ticket Scope : Link
Ticket Opened : 20220803 12:01 UTC
Ticket Closed :
Problem Start : 20220803 11:53 UTC
Problem End :
Affected organisations:
* SUNET
----
Description:
* Link between Kiruna and Kalix is down, possible fiber issue
between PAJ1 (Junosuando) and PAJ2 (Pajala)
----
Impact:
* Reduced redundancy in SUNET network
----
Update:
* 20220803 12:19 UTC
Esacalted to fiber provider.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8045
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link Down PAJ1-PAJ2
Ticket Scope : Link
Ticket Opened : 20220803 12:01 UTC
Ticket Closed :
Problem Start : 20220803 11:53 UTC
Problem End :
Affected organisations:
* SUNET
----
Description:
* Link between Kiruna and Kalix is down, possible fiber issue
between PAJ1 (Junosuando) and PAJ2 (Pajala)
----
Impact:
* Reduced redundancy in SUNET network
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8044
Ticket Type : Unscheduled
Ticket Status : Closed
Ticket Summary : Link Down JKG-VXJ
Ticket Scope : Link
Ticket Opened : 20220802 12:16 UTC
Ticket Closed : 20220803 4:12 UTC
Problem Start : 20220802 12:06 UTC
Problem End : 20220802 19:02 UTC
Affected organisations:
* NORDUnet, SUNET, Netnod
----
Description:
* Core link between Växjö and Jonköping is down.
----
Impact:
* Below services are affected:
SU-S003624 DWDM - Alienwave STHB - ORE NDN2
193.60THz NORDUnet
SU-S003638 DWDM - Alienwave STHB- ORE NDN3 193.20THz
(Cinia) NORDUnet
SU-S003649 DWDM - Alienwave STHB - ORE NDN2
192.55THz NORDUnet
SU-S003656 DWDM - Alienwave Wave for Netnod
"dwdm1-stb.sth.netnod.se" to
"dwdm1-nnb.mmo.netnod.se" Netnod
SU-S003659 DWDM - Alienwave STHB - ORE NDN1
193.10THz NORDUnet
SU-S003801 DWDM - Alienwave AW Netnod BCK - Malmö Netnod
SU-S003820 DWDM - Alienwave AW Netnod STHB(stc.sth) -
ORE(IXN.CPH) Netnod
Reduced redundancy for affected organizations
----
Update:
* 20220802 12:26 UTC
Outage is being investigated.
----
* 20220802 12:54 UTC
We see the signal towards Rusken (RUS) from Jonköping (JKG)
has degraded that caused the outage. We will open a ticket
with our fiber provider.
----
* 20220802 12:56 UTC
Correction: It is the signal towards Jonköping from Rusken
that has degraded.
----
* 20220802 13:19 UTC
The issue is escalated to service provider.
----
* 20220802 17:54 UTC
Service provider has performed OTDR measurement and found
the signal degradation in sub-carrier´s segment. They have
escalated to the concerned party. No ETR at the moment.
----
* 20220802 19:52 UTC
Provider has replaced the faulty patch and services have
restored.
----
Final ticket report:
* Core link between Växjö and Jonköping is down due to a
faulty fiber patch. Fiber patch was replaced and link
restored.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8044
Ticket Type : Unscheduled
Ticket Status : Resolved
Ticket Summary : Link Down JKG-VXJ
Ticket Scope : Link
Ticket Opened : 20220802 12:16 UTC
Ticket Closed :
Problem Start : 20220802 12:06 UTC
Problem End : 20220802 19:02 UTC
Affected organisations:
* NORDUnet, SUNET, Netnod
----
Description:
* Core link between Växjö and Jonköping is down.
----
Impact:
* Below services are affected:
SU-S003624 DWDM - Alienwave STHB - ORE NDN2
193.60THz NORDUnet
SU-S003638 DWDM - Alienwave STHB- ORE NDN3 193.20THz
(Cinia) NORDUnet
SU-S003649 DWDM - Alienwave STHB - ORE NDN2
192.55THz NORDUnet
SU-S003656 DWDM - Alienwave Wave for Netnod
"dwdm1-stb.sth.netnod.se" to
"dwdm1-nnb.mmo.netnod.se" Netnod
SU-S003659 DWDM - Alienwave STHB - ORE NDN1
193.10THz NORDUnet
SU-S003801 DWDM - Alienwave AW Netnod BCK - Malmö Netnod
SU-S003820 DWDM - Alienwave AW Netnod STHB(stc.sth) -
ORE(IXN.CPH) Netnod
Reduced redundancy for affected organizations
----
Update:
* 20220802 12:26 UTC
Outage is being investigated.
----
* 20220802 12:54 UTC
We see the signal towards Rusken (RUS) from Jonköping (JKG)
has degraded that caused the outage. We will open a ticket
with our fiber provider.
----
* 20220802 12:56 UTC
Correction: It is the signal towards Jonköping from Rusken
that has degraded.
----
* 20220802 13:19 UTC
The issue is escalated to service provider.
----
* 20220802 17:54 UTC
Service provider has performed OTDR measurement and found
the signal degradation in sub-carrier´s segment. They have
escalated to the concerned party. No ETR at the moment.
----
* 20220802 19:52 UTC
Provider has replaced the faulty patch and services have
restored.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8044
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link Down JKG-VXJ
Ticket Scope : Link
Ticket Opened : 20220802 12:16 UTC
Ticket Closed :
Problem Start : 20220802 12:06 UTC
Problem End : 20220802 19:02 UTC
Affected organisations:
* NORDUnet, SUNET, Netnod
----
Description:
* Core link between Växjö and Jonköping is down.
----
Impact:
* Below services are affected:
SU-S003624 DWDM - Alienwave STHB - ORE NDN2
193.60THz NORDUnet
SU-S003638 DWDM - Alienwave STHB- ORE NDN3 193.20THz
(Cinia) NORDUnet
SU-S003649 DWDM - Alienwave STHB - ORE NDN2
192.55THz NORDUnet
SU-S003656 DWDM - Alienwave Wave for Netnod
"dwdm1-stb.sth.netnod.se" to
"dwdm1-nnb.mmo.netnod.se" Netnod
SU-S003659 DWDM - Alienwave STHB - ORE NDN1
193.10THz NORDUnet
SU-S003801 DWDM - Alienwave AW Netnod BCK - Malmö Netnod
SU-S003820 DWDM - Alienwave AW Netnod STHB(stc.sth) -
ORE(IXN.CPH) Netnod
Reduced redundancy for affected organizations
----
Update:
* 20220802 12:26 UTC
Outage is being investigated.
----
* 20220802 12:54 UTC
We see the signal towards Rusken (RUS) from Jonköping (JKG)
has degraded that caused the outage. We will open a ticket
with our fiber provider.
----
* 20220802 12:56 UTC
Correction: It is the signal towards Jonköping from Rusken
that has degraded.
----
* 20220802 13:19 UTC
The issue is escalated to service provider.
----
* 20220802 17:54 UTC
Service provider has performed OTDR measurement and found
the signal degradation in sub-carrier´s segment. They have
escalated to the concerned party. No ETR at the moment.
----
* 20220802 19:52 UTC
Provider has replaced the faulty patch and services have
restored.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8044
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link Down JKG-VXJ
Ticket Scope : Link
Ticket Opened : 20220802 12:16 UTC
Ticket Closed :
Problem Start : 20220802 12:06 UTC
Problem End :
Affected organisations:
* NORDUnet, SUNET, Netnod
----
Description:
* Core link between Växjö and Jonköping is down.
----
Impact:
* Below services are affected:
SU-S003624 DWDM - Alienwave STHB - ORE NDN2
193.60THz NORDUnet
SU-S003638 DWDM - Alienwave STHB- ORE NDN3 193.20THz
(Cinia) NORDUnet
SU-S003649 DWDM - Alienwave STHB - ORE NDN2
192.55THz NORDUnet
SU-S003656 DWDM - Alienwave Wave for Netnod
"dwdm1-stb.sth.netnod.se" to
"dwdm1-nnb.mmo.netnod.se" Netnod
SU-S003659 DWDM - Alienwave STHB - ORE NDN1
193.10THz NORDUnet
SU-S003801 DWDM - Alienwave AW Netnod BCK - Malmö Netnod
SU-S003820 DWDM - Alienwave AW Netnod STHB(stc.sth) -
ORE(IXN.CPH) Netnod
Reduced redundancy for affected organizations
----
Update:
* 20220802 12:26 UTC
Outage is being investigated.
----
* 20220802 12:54 UTC
We see the signal towards Rusken (RUS) from Jonköping (JKG)
has degraded that caused the outage. We will open a ticket
with our fiber provider.
----
* 20220802 12:56 UTC
Correction: It is the signal towards Jonköping from Rusken
that has degraded.
----
* 20220802 13:19 UTC
The issue is escalated to service provider.
----
* 20220802 17:54 UTC
Service provider has performed OTDR measurement and found
the signal degradation in sub-carrier´s segment. They have
escalated to the concerned party. No ETR at the moment.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8028
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down to NORDUnet
Ticket Scope : Link
Ticket Opened : 20220721 21:07 UTC
Ticket Closed :
Problem Start : 20220721 20:40 UTC
Problem End : 20220726 8:00 UTC
Affected organisations:
* SUNET
----
Description:
* After upgrading mcen1-r1 in SUNETTICKET-8015. We are having
troubles with interfaces that wont come up. We have tried
restarting the FPC several times with mixed bad results. We
need to escalate this to our hardware provider.
----
Impact:
* SU-S003842 - Nordunet IP transit Ãrestad
----
Update:
* 20220721 21:46 UTC
Escalated to our hardware provider.
----
* 20220726 9:07 UTC
Service restored after reseat of the QSFP. Hardware provider
will investigate to find the root cause.
----
* 20220802 11:16 UTC
Hardware provider is still investigating to find the root
cause.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8044
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link Down JKG-VXJ
Ticket Scope : Link
Ticket Opened : 20220802 12:16 UTC
Ticket Closed :
Problem Start : 20220802 12:06 UTC
Problem End :
Affected organisations:
* NORDUnet, SUNET, Netnod
----
Description:
* Core link between Växjö and Jonköping is down.
----
Impact:
* Below services are affected:
SU-S003624 DWDM - Alienwave STHB - ORE NDN2
193.60THz NORDUnet
SU-S003638 DWDM - Alienwave STHB- ORE NDN3 193.20THz
(Cinia) NORDUnet
SU-S003649 DWDM - Alienwave STHB - ORE NDN2
192.55THz NORDUnet
SU-S003656 DWDM - Alienwave Wave for Netnod
"dwdm1-stb.sth.netnod.se" to
"dwdm1-nnb.mmo.netnod.se" Netnod
SU-S003659 DWDM - Alienwave STHB - ORE NDN1
193.10THz NORDUnet
SU-S003801 DWDM - Alienwave AW Netnod BCK - Malmö Netnod
SU-S003820 DWDM - Alienwave AW Netnod STHB(stc.sth) -
ORE(IXN.CPH) Netnod
Reduced redundancy for affected organizations
----
Update:
* 20220802 12:26 UTC
Outage is being investigated.
----
* 20220802 12:54 UTC
We see the signal towards Rusken (RUS) from Jonköping (JKG)
has degraded that caused the outage. We will open a ticket
with our fiber provider.
----
* 20220802 12:56 UTC
Correction: It is the signal towards Jonköping from Rusken
that has degraded.
----
* 20220802 13:19 UTC
The issue is escalated to service provider.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8044
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link Down JKG-VXJ
Ticket Scope : Link
Ticket Opened : 20220802 12:16 UTC
Ticket Closed :
Problem Start : 20220802 12:06 UTC
Problem End :
Affected organisations:
* NORDUnet, SUNET, Netnod
----
Description:
* Core link between Växjö and Jonköping is down.
----
Impact:
* Below services are affected:
SU-S003624 DWDM - Alienwave STHB - ORE NDN2
193.60THz NORDUnet
SU-S003638 DWDM - Alienwave STHB- ORE NDN3 193.20THz
(Cinia) NORDUnet
SU-S003649 DWDM - Alienwave STHB - ORE NDN2
192.55THz NORDUnet
SU-S003656 DWDM - Alienwave Wave for Netnod
"dwdm1-stb.sth.netnod.se" to
"dwdm1-nnb.mmo.netnod.se" Netnod
SU-S003659 DWDM - Alienwave STHB - ORE NDN1
193.10THz NORDUnet
SU-S003801 DWDM - Alienwave AW Netnod BCK - Malmö Netnod
SU-S003820 DWDM - Alienwave AW Netnod STHB(stc.sth) -
ORE(IXN.CPH) Netnod
Reduced redundancy for affected organizations
----
Update:
* 20220802 12:26 UTC
Outage is being investigated.
----
* 20220802 12:54 UTC
We see the signal towards Rusken (RUS) from Jonköping (JKG)
has degraded that caused the outage. We will open a ticket
with our fiber provider.
----
* 20220802 12:56 UTC
Correction: It is the signal towards Jonköping from Rusken
that has degraded.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html