Ticket Number : SUNETTICKET-8124
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : FPC error on umu-r2
Ticket Scope : Hardware
Ticket Opened : 20220925 17:44 UTC
Ticket Closed :
Problem Start : 20220923 5:44 UTC
Problem End : 20221004 8:13 UTC
Affected organisations:
* UMU, SUNET
----
Description:
* Following SUNETTICKET-8110, we now have have major errors on
FPC2 on our router in Umeå.
----
Impact:
* Affected service:
SU-S003027 to HPC2N, sunet-hpc2n-phy3
SU-S003027 to HPC2N, sunet-hpc2n-phy4
----
Update:
* 20220925 17:54 UTC
A new restart of the card was successful in bringing the FPC
back online. Monitoring.
----
* 20220926 7:29 UTC
New alarms on FPC2
tobias@umu-r2-re0> show chassis alarms
1 alarms currently active
Alarm time Class Description
2022-09-25 20:33:57 UTC Minor FPC 2 Minor Errors
----
* 20220926 8:25 UTC
Escalated to our hardware provider.
----
* 20220929 19:43 UTC
FPC card went down again. Escalating to provider.
----
* 20221010 9:16 UTC
Moving NAAD one week. Will monitor issue for one week.
----
--
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Ticket Number : SUNETTICKET-8199
Ticket Type : Scheduled
Ticket Status : Closed
Ticket Summary : Emergancy Link maintenance
Ticket Scope : Link
Ticket Opened : 20221018 11:04 UTC
Ticket Closed : 20221024 6:25 UTC
Maint. win. Start : 20221020 4:30 UTC
Maint. win. End : 20221020 5:00 UTC
Estimated outage :
Affected organisations:
* UKA
----
Description:
* Customer is working on their connection.
----
Impact:
* Link will unavailable during maintenance.
SU-S003690 Universitetskanslerambetet, sunet-uka1, EXT:CUST
SU-S003689 - IP2 to UKA
----
Final ticket report:
* UKA carried out a planned link maintenance.
----
--
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Ticket Number : SUNETTICKET-8206
Ticket Type : Scheduled
Ticket Status : Closed
Ticket Summary : Bisnode Maintenance
Ticket Scope : Software
Ticket Opened : 20221021 5:13 UTC
Ticket Closed : 20221024 6:16 UTC
Maint. win. Start : 20221022 22:00 UTC
Maint. win. End : 20221023 4:00 UTC
Estimated outage :
Affected organisations:
* SUNET
----
Description:
* Bisnode will perform a planned maintenance.
----
Impact:
* During the maintenance EduID users will experience temporary
problems with verifying accounts using mobile subscriptions.
----
Final ticket report:
* Bisnode performed a planned maintenance.
----
--
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Ticket Number : SUNETTICKET-8207
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : FPC 3 Errors lla1-r2
Ticket Scope :
Ticket Opened : 20221022 17:50 UTC
Ticket Closed :
Problem Start : 20221022 15:46 UTC
Problem End : 20221022 16:29 UTC
Affected organisations:
* SUNET, RISE, Netnod, FUNET, NORDUnet
----
Description:
* Major and a minor error on FPC 3 in router lla1-r2.
All interfaces on that FPC went down.
----
Impact:
* The following services were impacted:
SU-S002138 - Backbone lla1-r2 - lla1-r1
SU-S003527 - Netnod-IX Luleå
SU-S003766 - RISE CPE lla-c2 lla-c2. Björkskataleden 112
SU-S003776 - IP-VPN customer connection RISE Björskataleden
112
SU-S003787 - IP service, RISE Björkskataleden 112
SU-S003570 - FUNET L2 circuit between klx1-r1 and lla1-r1
SU-S003517 - NDN link Kalix Luleå
SU-S003843 - Nordunet Transit Luleå
Reduced redundancy for SUNET, FUNET, NORDUnet, Netnod and
RISE.
----
Update:
* 20221022 19:45 UTC
All services were restored after a reboot of the card.
----
--
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Ticket Number : SUNETTICKET-8193
Ticket Type : Scheduled
Ticket Status : Closed
Ticket Summary : Planned Maintenance - RISE
Ticket Scope :
Ticket Opened : 20221017 11:01 UTC
Ticket Closed : 20221024 5:21 UTC
Maint. win. Start : 20221021 16:00 UTC
Maint. win. End : 20221023 14:00 UTC
Estimated outage :
Affected organisations:
* RISE
----
Description:
* RISE kommer att utföra ställverksservice på RISE
Drottning Kristinas väg, Stockholm.
----
Impact:
* Affected services:
SU-S003770 Link to customer RISE CPE sth-c1.
SU-S003752 (IP-VPN)
SU-S003782 (Internet)
SU-S003771 - Link to customer RISE CPE sth-c2.
SU-S003753 (IP-VPN)
SU-S003783 (Internet)
----
Final ticket report:
* RISE carried out power maintenance at RISE Drottning
Kristinas väg 61.
----
--
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Ticket Number : SUNETTICKET-8208
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : FPC 0 error on lba-r1
Ticket Scope : Hardware
Ticket Opened : 20221022 20:30 UTC
Ticket Closed :
Problem Start : 20221022 16:45 UTC
Problem End : 20221022 17:21 UTC
Affected organisations:
* SUNET
----
Description:
* FPC 0 Crashed and all interfaces went down.
----
Impact:
* The following services were unavailable during the outage:
SU-S002114 - lba-r1 - kar1-r1
Reduced redundancy in IP Backbone
----
Update:
* 20221022 20:54 UTC
All services restored after a FPC reboot
----
--
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Ticket Number : SUNETTICKET-8207
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : FPC 3 Errors lla1-r2
Ticket Scope :
Ticket Opened : 20221022 17:50 UTC
Ticket Closed :
Problem Start : 20221022 15:46 UTC
Problem End : 20221022 16:29 UTC
Affected organisations:
* SUNET, RISE, Netnod
----
Description:
* We had a major and a minor error on FPC 3, all interfaces on
that FPC went down.
----
Impact:
* The following services were impacted:
SU-S002138 - Backbone lla1-r2 - lla1-r1
SU-S003527 - Netnod-IX Luleå
SU-S003776 - RISE CPE lla-c2
Reduced redundancy in IP Backbone
----
Update:
* 20221022 19:45 UTC
All services were restored after a reboot of the card.
----
--
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Ticket Number : SUNETTICKET-8206
Ticket Type : Scheduled
Ticket Status : Open
Ticket Summary : Bisnode Maintenance
Ticket Scope : Software
Ticket Opened : 20221021 5:13 UTC
Ticket Closed :
Maint. win. Start : 20221022 22:00 UTC
Maint. win. End : 20221023 4:00 UTC
Estimated outage :
Affected organisations:
* SUNET
----
Description:
* Bisnode will perform a planned maintenance.
----
Impact:
* During the maintenance EduID users will experience temporary
problems with verifying accounts using mobile subscriptions.
----
--
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Ticket Number : SUNETTICKET-8163
Ticket Type : Scheduled
Ticket Status : Closed
Ticket Summary : Planned Fiber Maintenance
Ticket Scope : Link
Ticket Opened : 20221006 15:46 UTC
Ticket Closed : 20221020 18:09 UTC
Maint. win. Start : 20221020 9:00 UTC
Maint. win. End : 20221020 19:00 UTC
Estimated outage : 600.0 min
Affected organisations:
* NORDUnet, SUNET, Uninett
----
Description:
* Provider will preform fiber maintenance
----
Impact:
* The following services will be unavailable:
SU-S003642 - KIR5-TUG (Nordunet no-nvk <-> se-tug)
SU-S003718 - AW Narvik - Oslo
SU-S003716 - AW Trondheim - Narvik
SU-S002102 - Backbone kir3-r2 - lla1-r2
SU-S002103 - Backbone kir3-r2 - fln4-r1
Reduced redundancy in SUNET Backbone
----
Update:
* 20221006 15:51 UTC
KIR3-GLV1 --RAMAN--
GLV1-JKK1 --RAMAN--
----
* 20221020 8:56 UTC
Raman is disabled.
----
* 20221020 17:59 UTC
Work completed.
----
Final ticket report:
* Provider performed fiber maintenance on the stretch between
Kiruna and Gällivare.
----
--
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Ticket Number : SUNETTICKET-8163
Ticket Type : Scheduled
Ticket Status : Resolved
Ticket Summary : Planned Fiber Maintenance
Ticket Scope : Link
Ticket Opened : 20221006 15:46 UTC
Ticket Closed :
Maint. win. Start : 20221020 9:00 UTC
Maint. win. End : 20221020 19:00 UTC
Estimated outage : 600.0 min
Affected organisations:
* NORDUnet, SUNET, Uninett
----
Description:
* Provider will preform fiber maintenance
----
Impact:
* The following services will be unavailable:
SU-S003642 - KIR5-TUG (Nordunet no-nvk <-> se-tug)
SU-S003718 - AW Narvik - Oslo
SU-S003716 - AW Trondheim - Narvik
SU-S002102 - Backbone kir3-r2 - lla1-r2
SU-S002103 - Backbone kir3-r2 - fln4-r1
Reduced redundancy in SUNET Backbone
----
Update:
* 20221006 15:51 UTC
KIR3-GLV1 --RAMAN--
GLV1-JKK1 --RAMAN--
----
* 20221020 8:56 UTC
Raman is disabled.
----
* 20221020 17:59 UTC
Work completed.
----
--
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