Ticket Number : SUNETTICKET-8215
Ticket Type : Unscheduled
Ticket Status : Closed
Ticket Summary : wiki.sunet.se is down
Ticket Scope : Software
Ticket Opened : 20221026 6:38 UTC
Ticket Closed : 20221026 12:38 UTC
Problem Start : 20221026 6:18 UTC
Problem End : 20221026 6:40 UTC
Affected organisations:
* SUNET
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Description:
* wiki.sunet.se is down
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Impact:
* We cannot use SUNET wiki.
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Final ticket report:
* wiki.sunet.se went down. Solved with reboot.
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Ticket Number : SUNETTICKET-8124
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : FPC error on umu-r2
Ticket Scope : Hardware
Ticket Opened : 20220925 17:44 UTC
Ticket Closed :
Problem Start : 20220923 5:44 UTC
Problem End : 20221004 8:13 UTC
Affected organisations:
* UMU, SUNET
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Description:
* Following SUNETTICKET-8110, we now have have major errors on
FPC2 on our router in Umeå.
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Impact:
* Affected service:
SU-S003027 to HPC2N, sunet-hpc2n-phy3
SU-S003027 to HPC2N, sunet-hpc2n-phy4
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Update:
* 20220925 17:54 UTC
A new restart of the card was successful in bringing the FPC
back online. Monitoring.
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* 20220926 7:29 UTC
New alarms on FPC2
tobias@umu-r2-re0> show chassis alarms
1 alarms currently active
Alarm time Class Description
2022-09-25 20:33:57 UTC Minor FPC 2 Minor Errors
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* 20220926 8:25 UTC
Escalated to our hardware provider.
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* 20220929 19:43 UTC
FPC card went down again. Escalating to provider.
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* 20221010 9:16 UTC
Moving NAAD one week. Will monitor issue for one week.
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Ticket Number : SUNETTICKET-8215
Ticket Type : Unscheduled
Ticket Status : Resolved
Ticket Summary : wiki.sunet.se is down
Ticket Scope : Software
Ticket Opened : 20221026 6:38 UTC
Ticket Closed :
Problem Start : 20221026 6:18 UTC
Problem End : 20221026 6:40 UTC
Affected organisations:
* SUNET
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Description:
* wiki.sunet.se is down
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Impact:
* We cannot use SUNET wiki.
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--
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Ticket Number : SUNETTICKET-8216
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : lla-c1 and lla-c2 is down
Ticket Scope : Link
Ticket Opened : 20221026 8:10 UTC
Ticket Closed :
Problem Start : 20221026 7:50 UTC
Problem End : 20221026 8:01 UTC
Affected organisations:
* RISE
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Description:
* lla-c1 and lla-c2 is down.
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Impact:
* The following services is affected:
SU-S003766
SU-S003776
SU-S003787
SU-S003765
SU-S003775
SU-S003786
Loss of services for RISE Björkskataleden 112, Luleå.
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Ticket Number : SUNETTICKET-8211
Ticket Type : Unscheduled
Ticket Status : Closed
Ticket Summary : Link flap
Ticket Scope : Link
Ticket Opened : 20221024 13:20 UTC
Ticket Closed : 20221026 7:03 UTC
Problem Start : 20221024 11:26 UTC
Problem End : 20221024 11:38 UTC
Affected organisations:
* SHM
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Description:
* The link towards Statens historiska museer flapped.
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Impact:
* The following services is affected:
SU-S003128 to Statens historiska museer
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Update:
* 20221024 16:28 UTC
Local power outage.
Monitoring until tomorrow.
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Final ticket report:
* The link towards Statens historiska museer flapped due to
local power outage.
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--
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Ticket Number : SUNETTICKET-8215
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : wiki.sunet.se is down
Ticket Scope : Software
Ticket Opened : 20221026 6:38 UTC
Ticket Closed :
Problem Start : 20221026 6:18 UTC
Problem End :
Affected organisations:
* SUNET
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Description:
* wiki.sunet.se is down
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Impact:
* We cannot use SUNET wiki.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8208
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : FPC 0 error on lba-r1
Ticket Scope : Hardware
Ticket Opened : 20221022 20:30 UTC
Ticket Closed :
Problem Start : 20221022 16:45 UTC
Problem End : 20221022 17:21 UTC
Affected organisations:
* SUNET
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Description:
* FPC 0 Crashed and all interfaces went down.
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Impact:
* The following services were unavailable during the outage:
SU-S002114 - lba-r1 - kar1-r1
Reduced redundancy in IP Backbone
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Update:
* 20221022 20:54 UTC
All services restored after a FPC reboot
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* 20221026 6:01 UTC
Monitoring.
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--
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Ticket Number : SUNETTICKET-8181
Ticket Type : Scheduled
Ticket Status : Closed
Ticket Summary : Planned Fiber Maintenance
Ticket Scope : Link
Ticket Opened : 20221012 13:58 UTC
Ticket Closed : 20221026 5:55 UTC
Maint. win. Start : 20221025 6:00 UTC
Maint. win. End : 20221025 18:00 UTC
Estimated outage : 720.0 min
Affected organisations:
* SUNET, LTU
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Description:
* Supplier will perform a fiber maintenance in Luleå.
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Impact:
* The following services will be affected:
SU-S003044 - IP to LTU1
SU-S002306 - Backbone ltu-r1 - lla1-r1
Reduced redundancy for SUNET and LTU.
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Final ticket report:
* Supplier performed a fiber maintenance in Luleå that
affected the link between ltu-r1 - lla1-r1.
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--
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Ticket Number : SUNETTICKET-8164
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : FPC9 restart sthb-r1
Ticket Scope : Hardware
Ticket Opened : 20221007 11:37 UTC
Ticket Closed :
Problem Start : 20221007 10:20 UTC
Problem End : 20221025 11:28 UTC
Affected organisations:
* SUNET
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Description:
* FPC9 restarted for no obvious reason to us:
mhert@sthb-r1-re0> show log messages | grep CHASSISD_
Oct 7 10:20:25.290 sthb-r1-re0 chassisd[9634]:
CHASSISD_IPC_CONNECTION_DROPPED: Dropped IPC connection for
FPC 9
Oct 7 10:20:25.290 sthb-r1-re0 chassisd[9634]:
CHASSISD_IPC_WRITE_ERR_NULL_ARGS: FRU has no connection
arguments fru_send_msg FPC 9
Oct 7 10:20:25.290 sthb-r1-re0 chassisd[9634]:
CHASSISD_IFDEV_DETACH_FPC: ifdev_detach_fpc(9)
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Impact:
* The following services was unavailable during the reboot:
SU-S003813 - sthb-r1 - ume8-r1 via FUNET wdm
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Update:
* 20221010 12:37 UTC
Escalated to provider.
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* 20221026 5:47 UTC
FPC has been replaced. Monitoring.
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--
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