October 2022 - Sunet-fail - lists3.sunet.se

SUNETTICKET-8159, Scheduled, Updated, Planned Fiber Maintenance

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8159 Ticket Type : Scheduled Ticket Status : Open Ticket Summary : Planned Fiber Maintenance Ticket Scope : Link Ticket Opened : 20221006 9:39 UTC Ticket Closed : Maint. win. Start : 20221019 9:00 UTC Maint. win. End : 20221019 19:00 UTC Estimated outage : 600.0 min Affected organisations: * SUNET, NORDUNET, Uninett ---- Description: * Provider will preform fiber maintenance ---- Impact: * The following services will be unavailable: SU-S003642 - KIR5-TUG (Nordunet no-nvk <-> se-tug) SU-S003718 - AW Narvik - Oslo SU-S003716 - AW Trondheim - Narvik SU-S002102 - Backbone kir3-r2 - lla1-r2 SU-S002103 - Backbone kir3-r2 - fln4-r1 Reduced redundancy in SUNET Backbone ---- Update: * 20221019 8:57 UTC Raman is disabled. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 2 months

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SUNETTICKET-8201, Scheduled, Updated, Planned Upgrade Maintenance - RISE

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8201 Ticket Type : Scheduled Ticket Status : Open Ticket Summary : Planned Upgrade Maintenance - RISE Ticket Scope : Ticket Opened : 20221019 8:17 UTC Ticket Closed : Maint. win. Start : 20221108 23:00 UTC Maint. win. End : 20221109 5:00 UTC Estimated outage : 30.0 min Affected organisations: * RISE ---- Description: * Provider will perform an upgrade maintenance. ---- Impact: * Impact: The following service will be affected: SU-S003850 IP-VPN customer connection RISE AurorumvÃ¤gen 2 LuleÃ¥. CPE name: lla-c3. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 2 months

1
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0 0

SUNETTICKET-8201, Scheduled, Open, Planned Upgrade Maintenance - RISE

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8201 Ticket Type : Scheduled Ticket Status : Open Ticket Summary : Planned Upgrade Maintenance - RISE Ticket Scope : Ticket Opened : 20221019 8:17 UTC Ticket Closed : Maint. win. Start : 20221108 23:00 UTC Maint. win. End : 20221109 5:00 UTC Estimated outage : 30.0 min Affected organisations: * RISE ---- Description: * Provider will perform an upgrade maintenance. ---- Impact: * mpact: The following service will be affected: SU-S003850 IP-VPN customer connection RISE AurorumvÃ¤gen 2 LuleÃ¥. CPE name: lla-c3. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 2 months

1
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0 0

SUNETTICKET-8200, Scheduled, Open, Planned Upgrade Maintenance - RISE

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8200 Ticket Type : Scheduled Ticket Status : Open Ticket Summary : Planned Upgrade Maintenance - RISE Ticket Scope : Ticket Opened : 20221019 8:13 UTC Ticket Closed : Maint. win. Start : 20221106 23:00 UTC Maint. win. End : 20221107 5:00 UTC Estimated outage : 30.0 min Affected organisations: * RISE ---- Description: * Provider will perform upgrade maintenance ---- Impact: * IP-VPN customer connection - RISE Fridtunagatan 41 LinkÃ¶ping CPE name: lin-c2 ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 2 months

1
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0 0

SUNETTICKET-8162, Scheduled, Closed, Planned Fiber Maintenance

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8162 Ticket Type : Scheduled Ticket Status : Closed Ticket Summary : Planned Fiber Maintenance Ticket Scope : Link Ticket Opened : 20221006 15:32 UTC Ticket Closed : 20221018 18:18 UTC Maint. win. Start : 20221018 8:00 UTC Maint. win. End : 20221018 18:00 UTC Estimated outage : 600.0 min Affected organisations: * NORDUnet, SUNET, Uninett ---- Description: * Provider is performing fiber maintenance. ---- Impact: * The following services will be unavailable: SU-S003642 - KIR5-TUG (Nordunet no-nvk <-> se-tug) SU-S003718 - AW Narvik - Oslo SU-S003716 - AW Trondheim - Narvik SU-S002102 - Backbone kir3-r2 - lla1-r2 SU-S002103 - Backbone kir3-r2 - fln4-r1 Reduced redundancy in SUNET IP Backbone ---- Update: * 20221018 7:51 UTC Raman is disabled. ---- Final ticket report: * Provider performed fiber maintenance on the stretch between Kiruna and GÃ¤llivare. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 2 months

1
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0 0

SUNETTICKET-8124, Unscheduled, Updated, FPC error on umu-r2

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8124 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : FPC error on umu-r2 Ticket Scope : Hardware Ticket Opened : 20220925 17:44 UTC Ticket Closed : Problem Start : 20220923 5:44 UTC Problem End : 20221004 8:13 UTC Affected organisations: * UMU, SUNET ---- Description: * Following SUNETTICKET-8110, we now have have major errors on FPC2 on our router in UmeÃ¥. ---- Impact: * Affected service: SU-S003027 to HPC2N, sunet-hpc2n-phy3 SU-S003027 to HPC2N, sunet-hpc2n-phy4 ---- Update: * 20220925 17:54 UTC A new restart of the card was successful in bringing the FPC back online. Monitoring. ---- * 20220926 7:29 UTC New alarms on FPC2 tobias@umu-r2-re0> show chassis alarms 1 alarms currently active Alarm time Class Description 2022-09-25 20:33:57 UTC Minor FPC 2 Minor Errors ---- * 20220926 8:25 UTC Escalated to our hardware provider. ---- * 20220929 19:43 UTC FPC card went down again. Escalating to provider. ---- * 20221010 9:16 UTC Moving NAAD one week. Will monitor issue for one week. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 2 months

1
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0 0

SUNETTICKET-8164, Unscheduled, Updated, FPC9 restart sthb-r1

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8164 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : FPC9 restart sthb-r1 Ticket Scope : Hardware Ticket Opened : 20221007 11:37 UTC Ticket Closed : Problem Start : 20221007 10:20 UTC Problem End : 20221007 10:30 UTC Affected organisations: * SUNET ---- Description: * FPC9 restarted for no obvious reason to us: mhert@sthb-r1-re0> show log messages | grep CHASSISD_ Oct 7 10:20:25.290 sthb-r1-re0 chassisd[9634]: CHASSISD_IPC_CONNECTION_DROPPED: Dropped IPC connection for FPC 9 Oct 7 10:20:25.290 sthb-r1-re0 chassisd[9634]: CHASSISD_IPC_WRITE_ERR_NULL_ARGS: FRU has no connection arguments fru_send_msg FPC 9 Oct 7 10:20:25.290 sthb-r1-re0 chassisd[9634]: CHASSISD_IFDEV_DETACH_FPC: ifdev_detach_fpc(9) ---- Impact: * The following services was unavailable during the reboot: Service SU-S003813 ---- Update: * 20221010 12:37 UTC Escalated to provider. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 2 months

1
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0 0

SUNETTICKET-8184, Unscheduled, Closed, Link down MEL - TRH

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8184 Ticket Type : Unscheduled Ticket Status : Closed Ticket Summary : Link down MEL - TRH Ticket Scope : Link Ticket Opened : 20221013 6:53 UTC Ticket Closed : 20221018 13:02 UTC Problem Start : 20221013 6:02 UTC Problem End : 20221013 12:43 UTC Affected organisations: * SUNET, KAU, Netnod ---- Description: * We lost optical between the TRH and MEL ---- Impact: * The following services was impacted: SU-S003818 - AW Netnod STHB - MCEN1 SU-S003033 - IP to KAU2 SU-S002331 - Backbone kau-r2 - trh-r1 SU-S002119 - Backbone kar1-r1 - trh-r1 ---- Update: * 20221013 7:05 UTC Services are restored, asked provider for an RFO ---- * 20221013 9:17 UTC Services is down again. Problem has been escalated to provider. ---- * 20221013 9:51 UTC Provider confirms that there is a fiber outage in TrollhÃ¤ttan. ---- * 20221013 12:25 UTC Update from Provider: The fiber break is considered major and the sub-provider is working on it. ETR as of now is 15.00 UTC ---- * 20221013 14:27 UTC Link is up since 12:43 UTC. ---- Final ticket report: * Fiber outage in between TRH and MEL. Fiber was spliced twice because first splicing was not correct. Link is restored. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 2 months

1
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0 0

SUNETTICKET-8185, Unscheduled, Closed, Link down HV - TRH

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8185 Ticket Type : Unscheduled Ticket Status : Closed Ticket Summary : Link down HV - TRH Ticket Scope : Link Ticket Opened : 20221013 9:42 UTC Ticket Closed : 20221018 13:01 UTC Problem Start : 20221013 9:00 UTC Problem End : 20221014 7:32 UTC Affected organisations: * SUNET, HV ---- Description: * The link between thr-r1 - hv-r1 is down. ---- Impact: * The following services is affected: SU-S003029 - IP to HV1 SU-S002336 - Backbone hv-r1 - trh-r1 Reduced redundancy for SUNET and HV. ---- Update: * 20221013 9:52 UTC Provider confirms that there is a fiber outage in TrollhÃ¤ttan. ---- * 20221013 12:26 UTC Update from Provider: The fiber break is considered major and the sub-provider is working on it. ETR as of now is 15.00 UTC ---- * 20221013 15:50 UTC Sub-provider is still working on it. No known ETR. ---- Final ticket report: * Fiber outage in between TRH and HV. Fiber was spliced twice because first splicing was not correct. Link is restored. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 2 months

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SUNETTICKET-8199, Scheduled, Updated, Emergancy Link maintenance

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8199 Ticket Type : Scheduled Ticket Status : Open Ticket Summary : Emergancy Link maintenance Ticket Scope : Link Ticket Opened : 20221018 11:04 UTC Ticket Closed : Maint. win. Start : 20221020 4:30 UTC Maint. win. End : 20221020 5:00 UTC Estimated outage : Affected organisations: * UKA ---- Description: * Customer is working on their connection. ---- Impact: * Link will unavailable during maintenance. SU-S003690 Universitetskanslerambetet, sunet-uka1, EXT:CUST ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 2 months

1
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2024

2023

2022

Sunet-fail October 2022