Ticket Number : SUNETTICKET-8110
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : FPC error on umu-r2
Ticket Scope : Hardware
Ticket Opened : 20220915 10:55 UTC
Ticket Closed :
Problem Start : 20220915 10:56 UTC
Problem End :
Affected organisations:
* UMU, SUNET
----
Description:
* We got major errora on FPC3 on our router in Umeå after
exchanging it.
----
Impact:
* Affected service:
SU-S003027 to HPC2N, sunet-hpc2n-phy3
SU-S003027 to HPC2N, sunet-hpc2n-phy4
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8112
Ticket Type : Scheduled
Ticket Status : Open
Ticket Summary : Planned Fiber Maintenance
Ticket Scope : Link
Ticket Opened : 20220915 14:37 UTC
Ticket Closed :
Maint. win. Start : 20220928 22:00 UTC
Maint. win. End : 20220929 1:00 UTC
Estimated outage : 60.0 min
Affected organisations:
* RISE
----
Description:
* Supplier will perform fiber maintenance.
----
Impact:
* Affected service:
SU-S003739 - IP-VPN customer connection
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8111
Ticket Type : Scheduled
Ticket Status : Open
Ticket Summary : Planned Fiber Maintenance
Ticket Scope : Link
Ticket Opened : 20220915 13:54 UTC
Ticket Closed :
Maint. win. Start : 20220928 22:00 UTC
Maint. win. End : 20220929 4:00 UTC
Estimated outage : 30.0 min
Affected organisations:
* MIUN, NORDUnet, DU, ORU, Netnod
----
Description:
* Provider will preform maintenance, reroute circuits back to
ordinary route.
----
Impact:
* Reduced redundancy in SUNET backbone.
The follow services will be impacted during the
maintenance:
SU-S003818 - AW Netnod STHB - MCEN1
SU-S003713 - AW Netnod STC - LLA1
SU-S003632 - TUG - BAL NDN1 193.50THz
SU-S003693 - Wave for Netnod "dwdm1-stc.sth.netnod.se" to
"HMG9"
SU-S003664 - Alien wave for Nordunet TUG - GAUS23 192900GHz
SU-S003658 - Wave for Netnod "dwdm1-stc.sth.netnod.se" to
"dwdm1-ixn.cph.netnod.se"
SU-S003651 - TUG - BAL NDN3 193.00THz
SU-S003650 - TUG - BAL NDN2 193.050THz
SU-S002115 - Backbone lba-r1 - fsn2-r1
SU-S003060 - IP to ORU2
SU-S002325 - Backbone oru-r2 - fsn2-r1
SU-S003513 - DU 10GE DU4-DU1
SU-S003514 - DU 10GE DU4-DU1
SU-S003516 - MIUN 10GE MIUN2-MIUN4
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8111
Ticket Type : Scheduled
Ticket Status : Open
Ticket Summary : Planned Fiber Maintenance
Ticket Scope : Link
Ticket Opened : 20220915 13:54 UTC
Ticket Closed :
Maint. win. Start : 20220928 22:00 UTC
Maint. win. End : 20220929 4:00 UTC
Estimated outage : 30.0 min
Affected organisations:
* MIUN, NORDUnet, DU, ORU, Netnod
----
Description:
* Provider will preform maintenance, reroute circuits back to
ordinary route.
----
Impact:
* The follow services will be impacted during the
maintenance:
SU-S003818 - AW Netnod STHB - MCEN1
SU-S003713 - AW Netnod STC - LLA1
SU-S003632 - TUG - BAL NDN1 193.50THz
SU-S003693 - Wave for Netnod "dwdm1-stc.sth.netnod.se" to
"HMG9"
SU-S003664 - Alien wave for Nordunet TUG - GAUS23 192900GHz
SU-S003658 - Wave for Netnod "dwdm1-stc.sth.netnod.se" to
"dwdm1-ixn.cph.netnod.se"
SU-S003651 - TUG - BAL NDN3 193.00THz
SU-S003650 - TUG - BAL NDN2 193.050THz
SU-S002115 - Backbone lba-r1 - fsn2-r1
SU-S003060 - IP to ORU2
SU-S002325 - Backbone oru-r2 - fsn2-r1
SU-S003513 - DU 10GE DU4-DU1
SU-S003514 - DU 10GE DU4-DU1
SU-S003516 - MIUN 10GE MIUN2-MIUN4
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8079
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link unstable lla1 - kir3
Ticket Scope : Link
Ticket Opened : 20220825 11:38 UTC
Ticket Closed :
Problem Start : 20220825 10:49 UTC
Problem End : 20220903 3:36 UTC
Affected organisations:
* SUNET
----
Description:
* The link between lla1-r2 - kir3-2 is unstable.
The link between lla1-r2 and kar1-r1 is also showing issues.
----
Impact:
* The following service is affected:
SU-S002102 Backbone kir3-r2 - lla1-r2
SU-S002106 Backbone kir3-r2 - kar1-r1
Reduced redundancy in SUNET backbone.
----
Update:
* 20220825 13:37 UTC
The reason for outage was due to an unexpected reboot of
FPC-card. Escalating to provider.
----
* 20220825 18:46 UTC
Connection went down again due to issues with the FPC card.
----
* 20220826 4:02 UTC
The circuit went down again. This time even the backbone
link between kir3-r2 - kar1-r1 was affected.
----
* 20220826 4:24 UTC
Escalated to Netnordic.
----
* 20220907 13:18 UTC
We will restart SPMB card on the affected routing engine in
SUNETTICKET-8097
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8079
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link unstable lla1 - kir3
Ticket Scope : Link
Ticket Opened : 20220825 11:38 UTC
Ticket Closed :
Problem Start : 20220825 10:49 UTC
Problem End : 20220903 3:36 UTC
Affected organisations:
* SUNET
----
Description:
* The link between lla1-r2 - kir3-2 is unstable.
The link between lla1-r2 and kar1-r1 is also showing issues.
----
Impact:
* The following service is affected:
SU-S002102 Backbone kir3-r2 - lla1-r2
SU-S002106 Backbone kir3-r2 - kar1-r1
Reduced redundancy in SUNET backbone.
----
Update:
* 20220825 13:37 UTC
The reason for outage was due to an unexpected reboot of
FPC-card. Escalating to provider.
----
* 20220825 18:46 UTC
Connection went down again due to issues with the FPC card.
----
* 20220826 4:02 UTC
The circuit went down again. This time even the backbone
link between kir3-r2 - kar1-r1 was affected.
----
* 20220826 4:24 UTC
Escalated to Netnordic.
----
* 20220907 13:18 UTC
We will restart SPMB card on the affected routing engine in
SUNETTICKET-8097
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8110
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : FPC error on umu-r2
Ticket Scope : Hardware
Ticket Opened : 20220915 10:55 UTC
Ticket Closed :
Problem Start : 20220915 10:56 UTC
Problem End :
Affected organisations:
* UMU, SUNET
----
Description:
* We got major errora on FPC3 on our router in Umeå after
exchanging it.
----
Impact:
* Affected service:
SU-S003027 to HPC2N, sunet-hpc2n-phy3
SU-S003027 to HPC2N, sunet-hpc2n-phy4
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8103
Ticket Type : Unscheduled
Ticket Status : Closed
Ticket Summary : FPC error on umu-r2
Ticket Scope : Hardware
Ticket Opened : 20220913 1:55 UTC
Ticket Closed : 20220915 10:00 UTC
Problem Start : 20220912 22:32 UTC
Problem End : 20220913 5:17 UTC
Affected organisations:
* UMU, SUNET
----
Description:
* We got major error on FPC3 on our router in Umeå.
----
Impact:
* Affected service:
SU-S003027 to HPC2N, sunet-hpc2n-phy3
SU-S003027 to HPC2N, sunet-hpc2n-phy4
----
Update:
* 20220913 2:09 UTC
Escalated to Netnordic
----
* 20220913 5:26 UTC
A restart of the FPC cleared alarms and links are restored.
----
Final ticket report:
* We got major error on FPC3 on our router in Umeå. After
consulting Juniper it was decided to exchange the FPC in
question.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8103
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : FPC error on umu-r2
Ticket Scope : Hardware
Ticket Opened : 20220913 1:55 UTC
Ticket Closed :
Problem Start : 20220912 22:32 UTC
Problem End : 20220913 5:17 UTC
Affected organisations:
* UMU, SUNET
----
Description:
* We got major error on FPC3 on our router in Umeå.
----
Impact:
* Affected service:
SU-S003027 to HPC2N, sunet-hpc2n-phy3
SU-S003027 to HPC2N, sunet-hpc2n-phy4
----
Update:
* 20220913 2:09 UTC
Escalated to Netnordic
----
* 20220913 5:26 UTC
A restart of the FPC cleared alarms and links are restored.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8107
Ticket Type : Unscheduled
Ticket Status : Closed
Ticket Summary : Links flapped UR
Ticket Scope : Link
Ticket Opened : 20220914 10:05 UTC
Ticket Closed : 20220914 11:18 UTC
Problem Start : 20220914 9:26 UTC
Problem End : 20220914 10:06 UTC
Affected organisations:
* UR
----
Description:
* The links towards UR flapped.
----
Impact:
* The following services is affected:
SU-S003138 IP to UR
SU-S003593 Redundant link to Utbildningsradion Stokab-ID =
UR-7
----
Update:
* 20220914 10:11 UTC
Checked with customer.
----
Final ticket report:
* The links towards UR flapped. Outage was due to UR
performing firmware upgrade on their routers.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html