- Sunet-fail - lists3.sunet.se

SUNETTICKET-8124, Unscheduled, Open, FPC error on umu-r2

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8124 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : FPC error on umu-r2 Ticket Scope : Hardware Ticket Opened : 20220925 17:44 UTC Ticket Closed : Problem Start : 20220923 5:44 UTC Problem End : Affected organisations: * UMU, SUNET ---- Description: * Following SUNETTICKET-8110, we got now have major errors on FPC2 on our router in UmeÃ¥. ---- Impact: * Affected service: SU-S003027 to HPC2N, sunet-hpc2n-phy3 SU-S003027 to HPC2N, sunet-hpc2n-phy4 ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 9 months

1
0
0 0

SUNETTICKET-8079, Unscheduled, Updated, Link unstable lla1 - kir3

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8079 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Link unstable lla1 - kir3 Ticket Scope : Link Ticket Opened : 20220825 11:38 UTC Ticket Closed : Problem Start : 20220825 10:49 UTC Problem End : 20220903 3:36 UTC Affected organisations: * SUNET ---- Description: * The link between lla1-r2 - kir3-2 is unstable. The link between lla1-r2 and kar1-r1 is also showing issues. ---- Impact: * The following service is affected: SU-S002102 Backbone kir3-r2 - lla1-r2 SU-S002106 Backbone kir3-r2 - kar1-r1 Reduced redundancy in SUNET backbone. ---- Update: * 20220825 13:37 UTC The reason for outage was due to an unexpected reboot of FPC-card. Escalating to provider. ---- * 20220825 18:46 UTC Connection went down again due to issues with the FPC card. ---- * 20220826 4:02 UTC The circuit went down again. This time even the backbone link between kir3-r2 - kar1-r1 was affected. ---- * 20220826 4:24 UTC Escalated to Netnordic. ---- * 20220907 13:18 UTC We will restart SPMB card on the affected routing engine in SUNETTICKET-8097 ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 9 months

1
0
0 0

SUNETTICKET-8122, Scheduled, Closed, Emergency Network Maintenance

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8122 Ticket Type : Scheduled Ticket Status : Closed Ticket Summary : Emergency Network Maintenance Ticket Scope : Ticket Opened : 20220923 15:38 UTC Ticket Closed : 20220924 8:28 UTC Maint. win. Start : 20220923 15:30 UTC Maint. win. End : 20220923 17:30 UTC Estimated outage : 20.0 min Affected organisations: * LTU, SUNET ---- Description: * LTU will perform a local network maintenance affecting both connection to SUNET one at the time. ---- Impact: * Loss of redundancy for LTU. ---- Update: * 20220923 15:43 UTC Maintenance ongoing. ---- Final ticket report: * LTU performed a local network maintenance affecting both connection to SUNET one at the time. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 9 months

1
0
0 0

SUNETTICKET-8122, Scheduled, Updated, Emergency Network Maintenance

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8122 Ticket Type : Scheduled Ticket Status : Open Ticket Summary : Emergency Network Maintenance Ticket Scope : Ticket Opened : 20220923 15:38 UTC Ticket Closed : Maint. win. Start : 20220923 15:30 UTC Maint. win. End : 20220923 17:30 UTC Estimated outage : 20.0 min Affected organisations: * LTU, SUNET ---- Description: * LTU will perform a local network maintenance affecting both connection to SUNET one at the time. ---- Impact: * Loss of redundancy for LTU. ---- Update: * 20220923 15:43 UTC Maintenance ongoing. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 9 months

1
0
0 0

SUNETTICKET-8122, Scheduled, Open, Emergency Network Maintenance

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8122 Ticket Type : Scheduled Ticket Status : Open Ticket Summary : Emergency Network Maintenance Ticket Scope : Ticket Opened : 20220923 15:38 UTC Ticket Closed : Maint. win. Start : 20220923 15:30 UTC Maint. win. End : 20220923 17:30 UTC Estimated outage : 20.0 min Affected organisations: * LTU, SUNET ---- Description: * LTU will perform a local network maintenance affecting both connection to SUNET one at the time. ---- Impact: * Loss of redundancy for LTU. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 9 months

1
0
0 0

SUNETTICKET-8079, Unscheduled, Updated, Link unstable lla1 - kir3

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8079 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Link unstable lla1 - kir3 Ticket Scope : Link Ticket Opened : 20220825 11:38 UTC Ticket Closed : Problem Start : 20220825 10:49 UTC Problem End : 20220903 3:36 UTC Affected organisations: * SUNET ---- Description: * The link between lla1-r2 - kir3-2 is unstable. The link between lla1-r2 and kar1-r1 is also showing issues. ---- Impact: * The following service is affected: SU-S002102 Backbone kir3-r2 - lla1-r2 SU-S002106 Backbone kir3-r2 - kar1-r1 Reduced redundancy in SUNET backbone. ---- Update: * 20220825 13:37 UTC The reason for outage was due to an unexpected reboot of FPC-card. Escalating to provider. ---- * 20220825 18:46 UTC Connection went down again due to issues with the FPC card. ---- * 20220826 4:02 UTC The circuit went down again. This time even the backbone link between kir3-r2 - kar1-r1 was affected. ---- * 20220826 4:24 UTC Escalated to Netnordic. ---- * 20220907 13:18 UTC We will restart SPMB card on the affected routing engine in SUNETTICKET-8097 ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 9 months

1
0
0 0

SUNETTICKET-8114, Unscheduled, Closed, Degraded signal on SVA

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8114 Ticket Type : Unscheduled Ticket Status : Closed Ticket Summary : Degraded signal on SVA Ticket Scope : Link Ticket Opened : 20220919 10:44 UTC Ticket Closed : 20220922 6:32 UTC Problem Start : 20220918 19:34 UTC Problem End : 20220921 12:31 UTC Affected organisations: * NORDUnet, Funet, UMU ---- Description: * Degraded signal on SVA which is causing Gain/tilt Abnormal on 1-3-BRMN. ---- Impact: * Nothing at the moment. Services that will be affected if we need to perform service affecting maintenance/troubleshooting. SU-S003868 - TUG - UME8 NDN1 191.55THz SU-S003800 - Funet alienwave sva-ume8 SU-S002107 - Backbone ume8-r1 - sva-r1 SU-S003074 - IP to UMU2 SU-S002307 - Backbone umu-r2 - sva-r1 ---- Update: * 20220919 10:48 UTC Investigating. ---- * 20220919 13:08 UTC Degraded signal on the direction from HND5 to SVA. Power dropped by almost 6db. ---- * 20220919 14:00 UTC Provider is investigating the issue. ---- * 20220920 16:48 UTC Update from Provider: We have localized the damage and managed to narrow down an area where the damage could have occurred on the cable. Technicians are on route to surveil the area and see if we can see any potential source of the damage. Meanwhile we have contacted subprovider to be ready to repair the damage. The damage seems to be in the vincinity of BergsÃ¥kers Travbana in BergsÃ¥ker. We sincerely apologize for the lack of updates and will continue to update you with the latest on the repair. When repairing the damage it will most likely be nessesary to cut service for a short while in order to repair/resplice the cable and we will notify you of a timewindow once we know more. ---- * 20220920 19:24 UTC Update from Provider: We have now been in contact with technicians on site. Our contractor will need several permits to dig and repair the fault as the location of the damage is next to a road. Due to the above, the technicians cannot start troubleshooting tonight, but will start tomorrow morning when all permits are in place. Apologies for the delay and consequence this causes you. We will update you as soon as we have new information on the matter. ---- * 20220921 7:46 UTC ---- * 20220921 9:40 UTC Technicians have now gotten what they need to start troubleshooting, so far they have not managed find any damage on the cable. They are still troubleshooting the issue. ---- * 20220921 13:08 UTC Update from Provider: We identified the root cause as road workers piercing the surface of the 96 pair cable and dragging it out of its shell, causing a macrobend on the cable. This caused the dampening. We have straightened the cable out and confirmed with OTDR, own equipment and verifying with customers that your connections are back to original values. We will arrange for a planned works in the future for a permanent solution, as cutting the service to all customers in the middle of the day is unviable. We will get back to you with a formal planned works notification once this work is planned and ready. ---- Final ticket report: * Degraded signal was observed in Sundsvall due to a bent cable. Provider has straightened out the cable and alarm has cleared. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 9 months

1
0
0 0

SUNETTICKET-8086, Scheduled, Closed, Planned Fiber Maintenance

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8086 Ticket Type : Scheduled Ticket Status : Closed Ticket Summary : Planned Fiber Maintenance Ticket Scope : Link Ticket Opened : 20220830 11:04 UTC Ticket Closed : 20220922 6:26 UTC Maint. win. Start : 20220921 22:00 UTC Maint. win. End : 20220922 3:00 UTC Estimated outage : 300.0 min Affected organisations: * Funet, SUNET, UU, Netnod ---- Description: * Provider will perform replacement of fiber cable between Odensala and Stockholm. ---- Impact: * Following service will be affected: SU-S003798 - AW Netnod STH - SVA SU-S003714 - AW funet sthb2 sva SU-S003701 - AW Netnod STHB - SBO SU-S003076 - IP to UU2 SU-S002319 - Backbone uu-r2 - sthb-r1 SU-S002113 - Backbone upa-r1 - sthb-r1 Reduced redundancy for affected organisation. ---- Update: * 20220922 5:35 UTC Maintenance completed. ---- Final ticket report: * Provider performed replacement of fiber cable between Odensala and Stockholm. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 9 months

1
0
0 0

SUNETTICKET-8119, Unscheduled, Closed, RISE CPE at Jönköping unreachable

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8119 Ticket Type : Unscheduled Ticket Status : Closed Ticket Summary : RISE CPE at JÃ¶nkÃ¶ping unreachable Ticket Scope : Ticket Opened : 20220921 7:05 UTC Ticket Closed : 20220922 6:07 UTC Problem Start : 20220921 6:51 UTC Problem End : 20220921 7:05 UTC Affected organisations: * RISE ---- Description: * RISE CPE at JÃ¶nkÃ¶ping is unreachable. ---- Impact: * Following services is affected: Link to customer RISE CPE jkg-c1. Tullportsgatan 3, JÃ¶nkÃ¶ping ---- Update: * 20220921 7:08 UTC Investigating. ---- * 20220921 7:44 UTC Reachability to CPE is restored. ---- * 20220922 6:07 UTC There was power outage at the site. ---- Final ticket report: * RISE CPE at JÃ¶nkÃ¶ping was unreachable due to power failure at the site. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 9 months

1
0
0 0

SUNETTICKET-8086, Scheduled, Resolved, Planned Fiber Maintenance

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8086 Ticket Type : Scheduled Ticket Status : Resolved Ticket Summary : Planned Fiber Maintenance Ticket Scope : Link Ticket Opened : 20220830 11:04 UTC Ticket Closed : Maint. win. Start : 20220921 22:00 UTC Maint. win. End : 20220922 3:00 UTC Estimated outage : 300.0 min Affected organisations: * Funet, SUNET, UU, Netnod ---- Description: * Provider will perform replacement of fiber cable between Odensala and Stockholm. ---- Impact: * Following service will be affected: SU-S003798 - AW Netnod STH - SVA SU-S003714 - AW funet sthb2 sva SU-S003701 - AW Netnod STHB - SBO SU-S003076 - IP to UU2 SU-S002319 - Backbone uu-r2 - sthb-r1 SU-S002113 - Backbone upa-r1 - sthb-r1 Reduced redundancy for affected organisation. ---- Update: * 20220922 5:35 UTC Maintenance completed. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 9 months

1
0
0 0

2025

2024

2023

2022

Sunet-fail