October 2022 - Sunet-fail - lists3.sunet.se

SUNETTICKET-8165, Unscheduled, Updated, lla-c1 and lla-c2 went down

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8165 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : lla-c1 and lla-c2 went down Ticket Scope : Link Ticket Opened : 20221009 15:26 UTC Ticket Closed : Problem Start : 20221009 11:19 UTC Problem End : 20221009 11:27 UTC Affected organisations: * RISE ---- Description: * lla-c1 and lla-c2 went down ---- Impact: * The following services is affected: SU-S003765 Link to customer RISE CPE lla-c1 SU-S003775 IP-VPN customer connection SU-S003786 IP service SU-S003766 Link to customer RISE CPE lla-c2 SU-S003776 IP-VPN customer connection SU-S003787 IP service ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 7 months

1
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SUNETTICKET-8132, Scheduled, Updated, Planned Cable Maintenance

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8132 Ticket Type : Scheduled Ticket Status : Open Ticket Summary : Planned Cable Maintenance Ticket Scope : Link Ticket Opened : 20220927 14:20 UTC Ticket Closed : Maint. win. Start : 20221016 22:00 UTC Maint. win. End : 20221017 4:00 UTC Estimated outage : 360.0 min Affected organisations: * RISE ---- Description: * Tele2 will perform cable maintenance. ---- Impact: * The following services will be affected: SU-S003767 - Link to customer RISE CPE jkg-c1. Tullportsgatan 3, JÃ¶nkÃ¶ping. SU-S003777 - IP-VPN customer connection. Customer RISE Tullportsgatan 3, JÃ¶nkÃ¶ping. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 7 months

1
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SUNETTICKET-8151, Scheduled, Updated, Planned Fiber Maintenance

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8151 Ticket Type : Scheduled Ticket Status : Open Ticket Summary : Planned Fiber Maintenance Ticket Scope : Link Ticket Opened : 20221005 7:23 UTC Ticket Closed : Maint. win. Start : 20221012 22:01 UTC Maint. win. End : 20221013 4:00 UTC Estimated outage : 360.0 min Affected organisations: * LTU ---- Description: * Provider will preform maintenance on fiber. ---- Impact: * Circuit will be unavailable during the maintenance. Optisk kanal: LTU, LuleÃ¥ - MusikhÃ¶tskolan PiteÃ¥ ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 7 months

1
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SUNETTICKET-8124, Unscheduled, Updated, FPC error on umu-r2

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8124 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : FPC error on umu-r2 Ticket Scope : Hardware Ticket Opened : 20220925 17:44 UTC Ticket Closed : Problem Start : 20220923 5:44 UTC Problem End : 20221004 8:13 UTC Affected organisations: * UMU, SUNET ---- Description: * Following SUNETTICKET-8110, we now have have major errors on FPC2 on our router in UmeÃ¥. ---- Impact: * Affected service: SU-S003027 to HPC2N, sunet-hpc2n-phy3 SU-S003027 to HPC2N, sunet-hpc2n-phy4 ---- Update: * 20220925 17:54 UTC A new restart of the card was successful in bringing the FPC back online. Monitoring. ---- * 20220926 7:29 UTC New alarms on FPC2 tobias@umu-r2-re0> show chassis alarms 1 alarms currently active Alarm time Class Description 2022-09-25 20:33:57 UTC Minor FPC 2 Minor Errors ---- * 20220926 8:25 UTC Escalated to our hardware provider. ---- * 20220929 19:43 UTC FPC card went down again. Escalating to provider. ---- * 20221010 9:16 UTC Moving NAAD one week. Will monitor issue for one week. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 7 months

1
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SUNETTICKET-8128, Scheduled, Closed, Planned Router Maintenance

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8128 Ticket Type : Scheduled Ticket Status : Closed Ticket Summary : Planned Router Maintenance Ticket Scope : Link Ticket Opened : 20220927 7:37 UTC Ticket Closed : 20221010 7:38 UTC Maint. win. Start : 20221010 4:30 UTC Maint. win. End : 20221010 6:30 UTC Estimated outage : 10.0 min Affected organisations: * CTH ---- Description: * Customer will upgrade their core router that will affect one of their connections to us. ---- Impact: * Affected service: SU-S003006 - IP to CTH2 ---- Final ticket report: * Maintenance over, no unexpected results. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 7 months

1
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SUNETTICKET-8165, Unscheduled, Open, lla-c1 and lla-c2 went down

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8165 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : lla-c1 and lla-c2 went down Ticket Scope : Link Ticket Opened : 20221009 15:26 UTC Ticket Closed : Problem Start : 20221009 11:19 UTC Problem End : 20221009 11:27 UTC Affected organisations: * RISE ---- Description: * lla-c1 and lla-c2 went down ---- Impact: * The following services is affected: SU-S003765 Link to customer RISE CPE lla-c1 SU-S003775 IP-VPN customer connection SU-S003786 IP service SU-S003766 Link to customer RISE CPE lla-c2 SU-S003776 IP-VPN customer connection SU-S003787 IP service ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 7 months

1
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0 0

SUNETTICKET-8164, Unscheduled, Open, FPC9 restart sthb-r1

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8164 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : FPC9 restart sthb-r1 Ticket Scope : Hardware Ticket Opened : 20221007 11:37 UTC Ticket Closed : Problem Start : 20221007 10:20 UTC Problem End : 20221007 10:30 UTC Affected organisations: * SUNET ---- Description: * FPC9 restarted for no obvious reason to us: mhert@sthb-r1-re0> show log messages | grep CHASSISD_ Oct 7 10:20:25.290 sthb-r1-re0 chassisd[9634]: CHASSISD_IPC_CONNECTION_DROPPED: Dropped IPC connection for FPC 9 Oct 7 10:20:25.290 sthb-r1-re0 chassisd[9634]: CHASSISD_IPC_WRITE_ERR_NULL_ARGS: FRU has no connection arguments fru_send_msg FPC 9 Oct 7 10:20:25.290 sthb-r1-re0 chassisd[9634]: CHASSISD_IFDEV_DETACH_FPC: ifdev_detach_fpc(9) ---- Impact: * The following services was unavailable during the reboot: Service SU-S003813 ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 7 months

1
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0 0

SUNETTICKET-8150, Scheduled, Closed, SUNET wiki Maintenance

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8150 Ticket Type : Scheduled Ticket Status : Closed Ticket Summary : SUNET wiki Maintenance Ticket Scope : Ticket Opened : 20221005 6:50 UTC Ticket Closed : 20221007 10:56 UTC Maint. win. Start : 20221007 5:30 UTC Maint. win. End : 20221007 6:30 UTC Estimated outage : 15.0 min Affected organisations: * SUNET ---- Description: * An upgrade will be carried out on SUNET wiki. ---- Impact: * SUNET wiki will be unavailable during upgrade. ---- Final ticket report: * A maintenance was carried out on SUNET wiki. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 7 months

1
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SUNETTICKET-8130, Unscheduled, Closed, Link unstable lla1 - kir3

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8130 Ticket Type : Unscheduled Ticket Status : Closed Ticket Summary : Link unstable lla1 - kir3 Ticket Scope : Link Ticket Opened : 20220927 10:26 UTC Ticket Closed : 20221007 10:07 UTC Problem Start : 20220927 10:03 UTC Problem End : 20220927 23:21 UTC Affected organisations: * SUNET ---- Description: * The link between lla1-r2 - kir3-2 is unstable. The link between lla1-r2 and kar1-r1 is also showing issues. ---- Impact: * The following service is affected: SU-S002102 Backbone kir3-r2 - lla1-r2 SU-S002106 Backbone kir3-r2 - kar1-r1 Reduced redundancy in SUNET backbone. ---- Update: * 20220927 10:33 UTC The issue we had in SUNETTICKET-8079 just returned. Escalating to our hardware provider. ---- * 20220930 11:33 UTC FPC1 has been replaced. We will monitor the router for a week. ---- Final ticket report: * The link between lla1-r2 - kir3-2 was down and also affected link between lla1-r2 and kar1-r1. Problem was solved after replacing FPC1. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 7 months

1
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0 0

SUNETTICKET-8161, Scheduled, Closed, Planned Router Maintenance

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8161 Ticket Type : Scheduled Ticket Status : Closed Ticket Summary : Planned Router Maintenance Ticket Scope : Hardware Ticket Opened : 20221006 13:11 UTC Ticket Closed : 20221006 16:37 UTC Maint. win. Start : 20221006 16:00 UTC Maint. win. End : 20221006 17:00 UTC Estimated outage : 15.0 min Affected organisations: * SUNET, RISE ---- Description: * SUNET will perform an upgrade to new software release on vas-c1, vas-c2, kis-c1 and lnd-c1 ---- Impact: * The following services will be affected: SU-S003754 Link to customer RISE CPE vst-c1 SU-S003755 IP-VPN customer connection RISE JonasborgsvÃ¤gen 26, VÃ¤sterÃ¥s SU-S003772 Link to customer RISE CPE vst-c2. Stora Gatan 36, VÃ¤sterÃ¥s SU-S003773 IP-VPN customer connection. Customer RISE Stora Gatan 36, VÃ¤sterÃ¥s SU-S003768 Link to customer RISE CPE kis-c1 SU-S003751 IP-VPN customer connection. Customer RISE Isafjordsgatan 22 Kista SU-S003784 IP service, RISE Isafjordsgatan 22. SU-S003769 Link to customer RISE CPE lnd-c1 SU-S003774 IP-VPN customer connection. RISE ScheelevÃ¤gen 17, Lund Reduced redundancy for RISE. ---- Final ticket report: * vst-c1, vst-c2, kis-c1 and lnd-c1 was upgraded to a new software release. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 7 months

1
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2025

2024

2023

2022

Sunet-fail October 2022