Ticket Number : SUNETTICKET-8177
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : ofs-c1 is down
Ticket Scope : Link
Ticket Opened : 20221012 12:12 UTC
Ticket Closed :
Problem Start : 20221012 10:48 UTC
Problem End :
Affected organisations:
* RISE
----
Description:
* The CPE ofs-c1 is down.
----
Impact:
* The following service is affected:
SU-S003732- IP-VPN customer connection. Customer RISE
Vällaregatan 30 Olofström.
----
Update:
* 20221012 12:18 UTC
Escalated to provider.
----
--
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Ticket Number : SUNETTICKET-8177
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : ofs-c1 is down
Ticket Scope : Link
Ticket Opened : 20221012 12:12 UTC
Ticket Closed :
Problem Start : 20221012 10:48 UTC
Problem End :
Affected organisations:
* RISE
----
Description:
* The CPE ofs-c1 is down.
----
Impact:
* The following service is affected:
SU-S003732- IP-VPN customer connection. Customer RISE
Vällaregatan 30 Olofström.
----
--
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Ticket Number : SUNETTICKET-8173
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : RISE CPE at Jönköping unreachable
Ticket Scope :
Ticket Opened : 20221012 5:55 UTC
Ticket Closed :
Problem Start : 20221012 5:43 UTC
Problem End : 20221012 5:51 UTC
Affected organisations:
* RISE
----
Description:
* RISE CPE at Jönköping is unreachable.
----
Impact:
* Following services is affected:
Link to customer RISE CPE jkg-c1. Tullportsgatan 3,
Jönköping
----
--
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Ticket Number : SUNETTICKET-8173
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : RISE CPE at Jönköping unreachable
Ticket Scope :
Ticket Opened : 20221012 5:55 UTC
Ticket Closed :
Problem Start : 20221012 5:43 UTC
Problem End : 20221012 5:51 UTC
Affected organisations:
* RISE
----
Description:
* RISE CPE at Jönköping is unreachable.
----
Impact:
* Following services is affected:
Link to customer RISE CPE jkg-c1. Tullportsgatan 3,
Jönköping
----
--
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Ticket Number : SUNETTICKET-8164
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : FPC9 restart sthb-r1
Ticket Scope : Hardware
Ticket Opened : 20221007 11:37 UTC
Ticket Closed :
Problem Start : 20221007 10:20 UTC
Problem End : 20221007 10:30 UTC
Affected organisations:
* SUNET
----
Description:
* FPC9 restarted for no obvious reason to us:
mhert@sthb-r1-re0> show log messages | grep CHASSISD_
Oct 7 10:20:25.290 sthb-r1-re0 chassisd[9634]:
CHASSISD_IPC_CONNECTION_DROPPED: Dropped IPC connection for
FPC 9
Oct 7 10:20:25.290 sthb-r1-re0 chassisd[9634]:
CHASSISD_IPC_WRITE_ERR_NULL_ARGS: FRU has no connection
arguments fru_send_msg FPC 9
Oct 7 10:20:25.290 sthb-r1-re0 chassisd[9634]:
CHASSISD_IFDEV_DETACH_FPC: ifdev_detach_fpc(9)
----
Impact:
* The following services was unavailable during the reboot:
Service SU-S003813
----
Update:
* 20221010 12:37 UTC
Escalated to provider.
----
--
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Ticket Number : SUNETTICKET-8165
Ticket Type : Unscheduled
Ticket Status : Closed
Ticket Summary : lla-c1 and lla-c2 went down
Ticket Scope : Link
Ticket Opened : 20221009 15:26 UTC
Ticket Closed : 20221010 15:17 UTC
Problem Start : 20221009 11:19 UTC
Problem End : 20221009 11:27 UTC
Affected organisations:
* RISE
----
Description:
* lla-c1 and lla-c2 went down
----
Impact:
* The following services is affected:
SU-S003765 Link to customer RISE CPE lla-c1
SU-S003775 IP-VPN customer connection
SU-S003786 IP service
SU-S003766 Link to customer RISE CPE lla-c2
SU-S003776 IP-VPN customer connection
SU-S003787 IP service
----
Final ticket report:
* We lost connection to lla-c1 and lla-c2, the reason was a
local disturbance at customer premises.
----
--
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Ticket Number : SUNETTICKET-8169
Ticket Type : Scheduled
Ticket Status : Open
Ticket Summary : Planned link maintenance
Ticket Scope :
Ticket Opened : 20221010 13:34 UTC
Ticket Closed :
Maint. win. Start : 20221012 18:00 UTC
Maint. win. End : 20221012 20:00 UTC
Estimated outage : 120.0 min
Affected organisations:
* NORDUnet, SUNET
----
Description:
* The link in STHB between NORDUnet and Sunet will be
upgraded to 200G
----
Impact:
* The following services will be unavailable during the
upgrade:
NU-S000692 Nordunet Transit STHB
SU-S003672 Nordunet Transit STHB
SU-S003673 Nordunet Transit STHB
----
--
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Ticket Number : SUNETTICKET-8169
Ticket Type : Scheduled
Ticket Status : Open
Ticket Summary : Planned link maintenance
Ticket Scope :
Ticket Opened : 20221010 13:34 UTC
Ticket Closed :
Maint. win. Start : 20221012 18:00 UTC
Maint. win. End : 20221012 20:00 UTC
Estimated outage : 120.0 min
Affected organisations:
* NORDUnet, SUNET
----
Description:
* The link in TUG between NORDUnet and Sunet will be upgraded
to 200G
----
Impact:
* The following services will be unavailable during the
upgrade:
NU-S000692 Nordunet Transit STHB
SU-S003672 Nordunet Transit STHB
SU-S003673 Nordunet Transit STHB
----
--
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Ticket Number : SUNETTICKET-8168
Ticket Type : Scheduled
Ticket Status : Open
Ticket Summary : Planned link maintenance
Ticket Scope :
Ticket Opened : 20221010 13:25 UTC
Ticket Closed :
Maint. win. Start : 20221013 18:00 UTC
Maint. win. End : 20221013 20:00 UTC
Estimated outage : 120.0 min
Affected organisations:
* NORDUnet, SUNET
----
Description:
* The link in TUG between NORDUnet and Sunet will be upgraded
to 200G
----
Impact:
* The following services will be unavailable during the
upgrade:
NU-S000055 Customer Connection, SE-TUG <> SUNET
----
--
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Ticket Number : SUNETTICKET-8164
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : FPC9 restart sthb-r1
Ticket Scope : Hardware
Ticket Opened : 20221007 11:37 UTC
Ticket Closed :
Problem Start : 20221007 10:20 UTC
Problem End : 20221007 10:30 UTC
Affected organisations:
* SUNET
----
Description:
* FPC9 restarted for no obvious reason to us:
mhert@sthb-r1-re0> show log messages | grep CHASSISD_
Oct 7 10:20:25.290 sthb-r1-re0 chassisd[9634]:
CHASSISD_IPC_CONNECTION_DROPPED: Dropped IPC connection for
FPC 9
Oct 7 10:20:25.290 sthb-r1-re0 chassisd[9634]:
CHASSISD_IPC_WRITE_ERR_NULL_ARGS: FRU has no connection
arguments fru_send_msg FPC 9
Oct 7 10:20:25.290 sthb-r1-re0 chassisd[9634]:
CHASSISD_IFDEV_DETACH_FPC: ifdev_detach_fpc(9)
----
Impact:
* The following services was unavailable during the reboot:
Service SU-S003813
----
Update:
* 20221010 12:37 UTC
Escalated to provider.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html