Ticket Number : SUNETTICKET-8085
Ticket Type : Unscheduled
Ticket Status : Closed
Ticket Summary : Link down to GSIX
Ticket Scope : Link
Ticket Opened : 20220830 8:20 UTC
Ticket Closed : 20220906 8:41 UTC
Problem Start : 20220830 8:10 UTC
Problem End : 20220902 5:55 UTC
Affected organisations:
* GSIX
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Description:
* One of the link to GSIX was down.
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Impact:
* Loss of redundancy to GSIX
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Update:
* 20220830 8:24 UTC
Contacted customer.
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Final ticket report:
* One of the links to GSIX went down. Customer having issues
with one of the routers that reboots itself from time to
time. They've escalated the issue.
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