SUNETTICKET-8124, Unscheduled, Updated, FPC error on umu-r2 - Sunet-fail

28 Sep 2022

Ticket Number  : SUNETTICKET-8124
Ticket Type    : Unscheduled
Ticket Status  : Open
Ticket Summary : FPC error on umu-r2
Ticket Scope   : Hardware

Ticket Opened  : 20220925 17:44 UTC
Ticket Closed  : 

Problem Start  : 20220923 5:44 UTC
Problem End    : 20220925 17:52 UTC

Affected organisations:

      * UMU, SUNET
        ----

Description:

      * Following SUNETTICKET-8110, we now have have major errors on
        FPC2 on our router in UmeÃ¥.
        ----

Impact:

      * Affected service: 
        SU-S003027 to HPC2N, sunet-hpc2n-phy3
        SU-S003027 to HPC2N, sunet-hpc2n-phy4
        ----

Update:

      * 20220925 17:54 UTC
        A new restart of the card was successful in bringing the FPC
        back online. Monitoring.
        ----

      * 20220926 7:29 UTC
        New alarms on FPC2
        tobias@umu-r2-re0> show chassis alarms
        1 alarms currently active
        Alarm time               Class  Description
        2022-09-25 20:33:57 UTC  Minor  FPC 2 Minor Errors
        ----

      * 20220926 8:25 UTC
        Escalated to our hardware provider.
        ----

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