Ticket Number : SUNETTICKET-8249 Ticket Type : Unscheduled Ticket Status : Closed Ticket Summary : Link down GLV1 - JKK1 Ticket Scope : Ticket Opened : 20221116 9:07 UTC Ticket Closed : 20221117 7:43 UTC Problem Start : 20221116 6:00 UTC Problem End : 20221117 5:02 UTC Affected organisations: * SUNET, Uninett, NORDUnet ---- Description: * Following the maintenance SUNETTICKET-8226, the fiber shows high reflection near Gällivare which obstructs amplification on the affected circuits. ---- Impact: * The following services is affected: SU-S003642 - KIR5-TUG (Nordunet no-nvk <-> se-tug) SU-S003718 - AW Narvik - Oslo SU-S003716 - AW Trondheim - Narvik SU-S002102 - Backbone kir3-r2 - lla1-r2 SU-S002103 - Backbone kir3-r2 - fln4-r1 Reduced redundancy for SUNET, NORDUnet and ---- Update: * 20221116 21:01 UTC Asked provider for an update. ---- * 20221116 22:14 UTC Provider told us that the ETA for technician is 00.00 UTC. ---- * 20221117 5:04 UTC Connection is restored. Monitoring. ---- Final ticket report: * The link between sites GLV1 (Gällivare) and JKK1 (Jokkmokk) is showing high reflection near Gällivare after planned maintenance. Problem was solved after provider moved the circuit to another fiber pair. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html