Ticket Number : SUNETTICKET-8045 Ticket Type : Unscheduled Ticket Status : Closed Ticket Summary : Link Down PAJ1-PAJ2 Ticket Scope : Link Ticket Opened : 20220803 12:01 UTC Ticket Closed : 20220804 20:01 UTC Problem Start : 20220803 11:53 UTC Problem End : 20220804 16:11 UTC Affected organisations: * SUNET ---- Description: * Link between Kiruna and Kalix is down, possible fiber issue between PAJ1 (Junosuando) and PAJ2 (Pajala) ---- Impact: * Reduced redundancy in SUNET network ---- Update: * 20220803 12:19 UTC Esacalted to fiber provider. ---- * 20220804 6:44 UTC The investigation could not start last time as the technicians did not have access to equipment for digging. We are informed that they will start today early in the morning. No ETR yet. We expect an update around 09 UTC today. ---- * 20220804 11:25 UTC The technicians will replace 200 m of fiber and this includes excavating a crossing of a road. The estimated time for repair is 14:00 UTC today. ---- * 20220804 15:45 UTC New ETR is 18:00 UTC. ---- * 20220804 16:21 UTC Link has restored. Awaiting confirmation from provider. ---- * 20220804 20:01 UTC Provider confirms link is fixed ---- Final ticket report: * Link between Kiruna and Kalix was down due to large fiber break between PAJ1 (Junosuando) and PAJ2 (Pajala). Service has since been restored. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html