Ticket Number : SUNETTICKET-8099 Ticket Type : Unscheduled Ticket Status : Closed Ticket Summary : Link down - RA Ticket Scope : Link Ticket Opened : 20220908 12:39 UTC Ticket Closed : 20220913 8:14 UTC Problem Start : 20220908 12:20 UTC Problem End : 20220908 12:25 UTC Affected organisations: * RA ---- Description: * The link towards Riksarkivet in Ramsele went down around 5 minutes. ---- Impact: * 100139651 - 100 Mbit/s Ethernetkapacitet inkl. Q-in-Q mellan Fyrverkarbacken 13, Stockholm och Kyrkvägen 14, Ramsele. ---- Final ticket report: * The link towards Riksarkivet in Ramsele went down around 5 minutes. This was due to human error. Engineer disconnected the wrong fiber for unknown reason. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html