Ticket Number : SUNETTICKET-8248 Ticket Type : Unscheduled Ticket Status : Closed Ticket Summary : Link down Ticket Scope : Link Ticket Opened : 20221116 9:01 UTC Ticket Closed : 20221117 7:47 UTC Problem Start : 20221116 8:52 UTC Problem End : 20221116 22:10 UTC Affected organisations: * SUNET, Uninett ---- Description: * The link between sites ARE64 (Järpen) and OSD (Östersund) is down. ---- Impact: * Following services is affected: SU-S003715 DWDM - Alienwave Trondheim - Oslo SU-S003716 DWDM - Alienwave Trondheim - Narvik ---- Update: * 20221116 10:53 UTC Providers sub-provider has an ongoing network disturbance. Technician is on the way. No ETR yet. ---- * 20221116 14:52 UTC Providers technicians have been on site and identified cable damage. They are now working to repair the damage as soon as possible. The ETR is currently set to 21:00 UTC. ---- * 20221116 21:00 UTC Asked provider for an update. ---- * 20221116 22:10 UTC The service SU-S003715 DWDM - Alienwave Trondheim - Oslo has been restored. The other service between Trondheim - Narvik is still down due to SUNETTICKET-8249. We also have a maintenance tonight affecting Trondheim - Narvik as well in SUNETTICKET-8230. We will monitor the situation closely. ---- Final ticket report: * The link between sites ARE64 (Järpen) and OSD (Östersund) was down. Service partially restored after fiber was repaired. Service between Trondheim - Narvik troubleshooting continues in SUNETTICKET-8249. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html