Ticket Number : SUNETTICKET-8103 Ticket Type : Unscheduled Ticket Status : Closed Ticket Summary : FPC error on umu-r2 Ticket Scope : Hardware Ticket Opened : 20220913 1:55 UTC Ticket Closed : 20220915 10:00 UTC Problem Start : 20220912 22:32 UTC Problem End : 20220913 5:17 UTC Affected organisations: * UMU, SUNET ---- Description: * We got major error on FPC3 on our router in Umeå. ---- Impact: * Affected service: SU-S003027 to HPC2N, sunet-hpc2n-phy3 SU-S003027 to HPC2N, sunet-hpc2n-phy4 ---- Update: * 20220913 2:09 UTC Escalated to Netnordic ---- * 20220913 5:26 UTC A restart of the FPC cleared alarms and links are restored. ---- Final ticket report: * We got major error on FPC3 on our router in Umeå. After consulting Juniper it was decided to exchange the FPC in question. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html