Ticket Number : SUNETTICKET-8117 Ticket Type : Unscheduled Ticket Status : Closed Ticket Summary : MS express circuits down Ticket Scope : Hardware Ticket Opened : 20220920 9:20 UTC Ticket Closed : 20220920 19:17 UTC Problem Start : 20220920 8:23 UTC Problem End : 20220920 17:09 UTC Affected organisations: * GIH, LTU ---- Description: * We are observing outage on the MS express circuits in Hamburg. ---- Impact: * Following services are affected: SU-S003816 MS-express SUNET GIH, ndn-ms-sunet-gih2-l2 SU-S003629: MS express Sunet LTU, ndn-ms-ltu1 ---- Update: * 20220920 9:31 UTC Contacted provider. ---- * 20220920 19:16 UTC Issue resolved. ---- Final ticket report: * The services have been restored since Sep 20 2022 17:09 UTC. The reason of outage was a problematic line card in the Hamburg router which was restarted to clear the errors. No further outages are expected. This incident has been resolved. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html