Ticket Number : SUNETTICKET-8070 Ticket Type : Unscheduled Ticket Status : Closed Ticket Summary : Fiber Outage HMG9 -NOR1202 Ticket Scope : Ticket Opened : 20220820 19:27 UTC Ticket Closed : 20220822 8:34 UTC Problem Start : 20220820 19:00 UTC Problem End : 20220822 0:02 UTC Affected organisations: * NORDUnet, Netnod ---- Description: * We suspect a fiber break in between HMG9 and NOR1202. ---- Impact: * Following services are affected: SU-S003676 - Wave Nordunet HMG9 - BAL nordunet no-hmg9 <-> dk-bal2 SU-S003702 - AW Netnod BCK - HMG9 ---- Update: * 20220821 21:59 UTC The cause for outage was digging works. Repairs are ongoing ---- * 20220821 23:58 UTC Fiber is repaired, service restored ---- Final ticket report: * Fiber break on the circuit between HMG9 - NOR1202 due to excavation work. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html