10:01 p.m.
Ticket Number : SUNETTICKET-8045
Ticket Type : Unscheduled
Ticket Status : Closed
Ticket Summary : Link Down PAJ1-PAJ2
Ticket Scope : Link
Ticket Opened : 20220803 12:01 UTC
Ticket Closed : 20220804 20:01 UTC
Problem Start : 20220803 11:53 UTC
Problem End : 20220804 16:11 UTC
Affected organisations:
* SUNET
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Description:
* Link between Kiruna and Kalix is down, possible fiber issue
between PAJ1 (Junosuando) and PAJ2 (Pajala)
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Impact:
* Reduced redundancy in SUNET network
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Update:
* 20220803 12:19 UTC
Esacalted to fiber provider.
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* 20220804 6:44 UTC
The investigation could not start last time as the
technicians did not have access to equipment for digging. We
are informed that they will start today early in the
morning. No ETR yet. We expect an update around 09 UTC
today.
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* 20220804 11:25 UTC
The technicians will replace 200 m of fiber and this
includes excavating a crossing of a road. The estimated time
for repair is 14:00 UTC today.
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* 20220804 15:45 UTC
New ETR is 18:00 UTC.
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* 20220804 16:21 UTC
Link has restored. Awaiting confirmation from provider.
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* 20220804 20:01 UTC
Provider confirms link is fixed
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Final ticket report:
* Link between Kiruna and Kalix was down due to large fiber
break between PAJ1 (Junosuando) and PAJ2 (Pajala). Service
has since been restored.
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