7:19 a.m.
Ticket Number : SUNETTICKET-8056
Ticket Type : Unscheduled
Ticket Status : Closed
Ticket Summary : Link down
Ticket Scope :
Ticket Opened : 20220810 9:40 UTC
Ticket Closed : 20220811 5:19 UTC
Problem Start : 20220810 8:44 UTC
Problem End : 20220810 23:14 UTC
Affected organisations:
* SUNET
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Description:
* SUNET backbone link between Kalix and Kiruna is down.
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Impact:
* Reduced redundancy in SUNET network
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Update:
* 20220810 9:52 UTC
The outage is die to fiber break in ÃvertorneÃ¥. Escalating
to fiber supplier.
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* 20220810 12:13 UTC
Tele2 confirmed that there is an ongoing issue and their
sub-contractor is investigating.
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* 20220810 14:15 UTC
Update from provider:
This disruption is affected by a disturbance with a
subprovider, which have confirmed the outage with us.
Subprovider have located a fiber break and it is being
unearthed, technician was expected to be onsite 15:00.
Technician has not been able to provide an ETR as of yet.
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* 20220810 15:08 UTC
Technicians are on site and are still troubleshooting, we
have no ETR at the moment.
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* 20220811 5:03 UTC
Fiber provider has repaired the fiber and link restored at
23:14 UTC.
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Final ticket report:
* SUNET backbone link between Kalix and Kiruna was down due to
a fiber outage. Fiber was repaired and link restored.
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