1:05 p.m.
Ticket Number : SUNETTICKET-8231
Ticket Type : Unscheduled
Ticket Status : Closed
Ticket Summary : Link down - ESH
Ticket Scope : Link
Ticket Opened : 20221104 8:15 UTC
Ticket Closed : 20221104 12:05 UTC
Problem Start : 20221103 5:00 UTC
Problem End : 20221104 10:51 UTC
Affected organisations:
* ESH
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Description:
* The link between STHB and ESH are down after maintenance in
SUNETTICKET-8197
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Impact:
* Affected services:
SU-S003583 - IP to ESH1 IP - Customer Connection IP to ESH1
SU-S003582 - ESH L2C Ersta-Sköndal 3
SU-S003581 - ESH L2C Ersta-Sköndal 2
SU-S003580 - ESH L2C Ersta-Sköndal 1
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Update:
* 20221104 11:08 UTC
Services has been restored.
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Final ticket report:
* The link between STHB and ESH went down after maintenance on
SUNETTICKET-8197 due to human error.
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