7:47 a.m.
Ticket Number : SUNETTICKET-8248
Ticket Type : Unscheduled
Ticket Status : Closed
Ticket Summary : Link down
Ticket Scope : Link
Ticket Opened : 20221116 9:01 UTC
Ticket Closed : 20221117 7:47 UTC
Problem Start : 20221116 8:52 UTC
Problem End : 20221116 22:10 UTC
Affected organisations:
* SUNET, Uninett
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Description:
* The link between sites ARE64 (Järpen) and OSD (Ãstersund)
is down.
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Impact:
* Following services is affected:
SU-S003715 DWDM - Alienwave Trondheim - Oslo
SU-S003716 DWDM - Alienwave Trondheim - Narvik
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Update:
* 20221116 10:53 UTC
Providers sub-provider has an ongoing network disturbance.
Technician is on the way. No ETR yet.
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* 20221116 14:52 UTC
Providers technicians have been on site and identified cable
damage. They are now working to repair the damage as soon as
possible.
The ETR is currently set to 21:00 UTC.
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* 20221116 21:00 UTC
Asked provider for an update.
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* 20221116 22:10 UTC
The service SU-S003715 DWDM - Alienwave Trondheim - Oslo has
been restored. The other service between Trondheim - Narvik
is still down due to SUNETTICKET-8249. We also have a
maintenance tonight affecting Trondheim - Narvik as well in
SUNETTICKET-8230.
We will monitor the situation closely.
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Final ticket report:
* The link between sites ARE64 (Järpen) and OSD (Ãstersund)
was down. Service partially restored after fiber was
repaired. Service between Trondheim - Narvik troubleshooting
continues in SUNETTICKET-8249.
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For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html