[Sunet-fail] SUNETTICKET-8177, Unscheduled, Closed, ofs-c1 is down

Ticket Number : SUNETTICKET-8177 Ticket Type : Unscheduled Ticket Status : Closed Ticket Summary : ofs-c1 is down Ticket Scope : Link Ticket Opened : 20221012 12:12 UTC Ticket Closed : 20221013 8:11 UTC Problem Start : 20221012 10:48 UTC Problem End : 20221012 20:40 UTC Affected organisations: * RISE ---- Description: * The CPE ofs-c1 is down. ---- Impact: * The following service is affected: SU-S003732- IP-VPN customer connection. Customer RISE Vällaregatan 30 Olofström. ---- Update: * 20221012 12:18 UTC Escalated to provider. ---- * 20221012 13:26 UTC Provider has confirmed that they have an ongoing disturbance in their network which is the cause of this downtime. No ETR at this time. ---- * 20221013 7:24 UTC Services are restored. Subprovider repaired the damage cable. Splice work are finished and all traffic is up. ---- Final ticket report: * ofs-c1 unavailable due to cable break in provider network. Services were restored when the provider repaired the cable ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html