Ticket Number : SUNETTICKET-8074
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down
Ticket Scope : Link
Ticket Opened : 20220823 7:22 UTC
Ticket Closed :
Problem Start : 20220823 6:17 UTC
Problem End :
Affected organisations:
* KAU
----
Description:
* KAU connection between Karlstad - Arvika is down.
----
Impact:
* The following services is affected:
100118293 - Ethernetkapacitet mellan Musikhögskolan,
Ingesund, Arvika - Karlstads universitet
100118294 - Ethernetkapacitet mellan Musikhögskolan,
Ingesund, Arvika - Karlstads universitet
----
Update:
* 20220823 7:51 UTC
Escalated to provider.
----
* 20220823 11:05 UTC
Update from provider.
Troubleshooting is ongoing but currently no ETR.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8076
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : sdt-c1 down
Ticket Scope : Hardware
Ticket Opened : 20220823 10:57 UTC
Ticket Closed :
Problem Start : 20220823 10:43 UTC
Problem End : 20220823 10:53 UTC
Affected organisations:
* RISE
----
Description:
* The CPE sdt-c1 is down.
----
Impact:
* The following service is affected:
SU-S003726 IP-VPN customer connection. Customer RISE
Forskargatan 18 Södertälje.
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--
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Ticket Number : SUNETTICKET-8075
Ticket Type : Scheduled
Ticket Status : Open
Ticket Summary : Hardware Maintenance Rakkestad
Ticket Scope : Link
Ticket Opened : 20220823 8:47 UTC
Ticket Closed :
Maint. win. Start : 20220831 17:00 UTC
Maint. win. End : 20220831 19:00 UTC
Estimated outage : 30.0 min
Affected organisations:
* NORDUnet, Netnod
----
Description:
* SUNET will replace RAMAN on the node in Rakkestad.
----
Impact:
* Below services are affected:
SU-S003676 - Wave Nordunet HMG9 - BAL nordunet no-hmg9 <->
dk-bal2
SU-S003702 - AW Netnod BCK - HMG9
----
--
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Ticket Number : SUNETTICKET-8074
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down
Ticket Scope : Link
Ticket Opened : 20220823 7:22 UTC
Ticket Closed :
Problem Start : 20220823 6:17 UTC
Problem End :
Affected organisations:
* KAU
----
Description:
* KAU connection between Karlstad - Arvika is down.
----
Impact:
* The following services is affected:
100118293 - Ethernetkapacitet mellan Musikhögskolan,
Ingesund, Arvika - Karlstads universitet
100118294 - Ethernetkapacitet mellan Musikhögskolan,
Ingesund, Arvika - Karlstads universitet
----
Update:
* 20220823 7:51 UTC
Escalated to provider.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8074
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down
Ticket Scope : Link
Ticket Opened : 20220823 7:22 UTC
Ticket Closed :
Problem Start : 20220823 6:17 UTC
Problem End :
Affected organisations:
* KAU
----
Description:
* KAU connection between Karlstad - Arvika is down.
----
Impact:
* The following services is affected:
100118293 - Ethernetkapacitet mellan Musikhögskolan,
Ingesund, Arvika - Karlstads universitet
100118294 - Ethernetkapacitet mellan Musikhögskolan,
Ingesund, Arvika - Karlstads universitet
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8073
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down
Ticket Scope : Link
Ticket Opened : 20220823 7:02 UTC
Ticket Closed :
Problem Start : 20220823 6:25 UTC
Problem End :
Affected organisations:
* IML
----
Description:
* The link to Institut Mittag-Leffler is down.
----
Impact:
* The following service is affected:
SU-S003107 to Institut Mittag-Leffler
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8066
Ticket Type : Scheduled
Ticket Status : Closed
Ticket Summary : Emergency Cable Maintenance
Ticket Scope : Link
Ticket Opened : 20220817 13:53 UTC
Ticket Closed : 20220823 6:33 UTC
Maint. win. Start : 20220822 20:00 UTC
Maint. win. End : 20220823 4:00 UTC
Estimated outage : 360.0 min
Affected organisations:
* SUNET, FUNET
----
Description:
* Supplier will perform emergency cable maintenance in
à näset.
----
Impact:
* This will affect following services:
SU-S003799 - Alienwave Funet KLX1-UME8
SU-S002105 - Backbone lla1-r1 - ume8-r1
Reduced redundancy for SUNET Backbone.
----
Final ticket report:
* Supplier performed an emergency cable maintenance in
à näset.
This affected the link between Luleå - Umeå.
----
--
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Ticket Number : SUNETTICKET-8072
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down to GSIX
Ticket Scope :
Ticket Opened : 20220823 4:16 UTC
Ticket Closed :
Problem Start : 20220823 3:56 UTC
Problem End : 20220823 4:11 UTC
Affected organisations:
* GSIX
----
Description:
* One of the link to GSIX was down.
----
Impact:
* Loss of redundancy to GSIX
----
--
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Ticket Number : SUNETTICKET-8070
Ticket Type : Unscheduled
Ticket Status : Closed
Ticket Summary : Fiber Outage HMG9 -NOR1202
Ticket Scope :
Ticket Opened : 20220820 19:27 UTC
Ticket Closed : 20220822 8:34 UTC
Problem Start : 20220820 19:00 UTC
Problem End : 20220822 0:02 UTC
Affected organisations:
* NORDUnet, Netnod
----
Description:
* We suspect a fiber break in between HMG9 and NOR1202.
----
Impact:
* Following services are affected:
SU-S003676 - Wave Nordunet HMG9 - BAL nordunet no-hmg9 <->
dk-bal2
SU-S003702 - AW Netnod BCK - HMG9
----
Update:
* 20220821 21:59 UTC
The cause for outage was digging works.
Repairs are ongoing
----
* 20220821 23:58 UTC
Fiber is repaired, service restored
----
Final ticket report:
* Fiber break on the circuit between HMG9 - NOR1202 due to
excavation work.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8070
Ticket Type : Unscheduled
Ticket Status : Resolved
Ticket Summary : Fiber Outage HMG9 -NOR1202
Ticket Scope :
Ticket Opened : 20220820 19:27 UTC
Ticket Closed :
Problem Start : 20220820 19:00 UTC
Problem End : 20220822 0:02 UTC
Affected organisations:
* NORDUnet, Netnod
----
Description:
* We suspect a fiber break in between HMG9 and NOR1202.
----
Impact:
* Following services are affected:
SU-S003676 - Wave Nordunet HMG9 - BAL nordunet no-hmg9 <->
dk-bal2
SU-S003702 - AW Netnod BCK - HMG9
----
Update:
* 20220821 21:59 UTC
The cause for outage was digging works.
Repairs are ongoing
----
* 20220821 23:58 UTC
Fiber is repaired, service restored
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
