Ticket Number : SUNETTICKET-8185
Ticket Type : Unscheduled
Ticket Status : Resolved
Ticket Summary : Link down HV - TRH
Ticket Scope : Link
Ticket Opened : 20221013 9:42 UTC
Ticket Closed :
Problem Start : 20221013 9:00 UTC
Problem End : 20221014 7:32 UTC
Affected organisations:
* SUNET, HV
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Description:
* The link between thr-r1 - hv-r1 is down.
----
Impact:
* The following services is affected:
SU-S003029 - IP to HV1
SU-S002336 - Backbone hv-r1 - trh-r1
Reduced redundancy for SUNET and HV.
----
Update:
* 20221013 9:52 UTC
Provider confirms that there is a fiber outage in
Trollhättan.
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* 20221013 12:26 UTC
Update from Provider:
The fiber break is considered major and the sub-provider is
working on it. ETR as of now is 15.00 UTC
----
* 20221013 15:50 UTC
Sub-provider is still working on it. No known ETR.
----
--
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Ticket Number : SUNETTICKET-8184
Ticket Type : Unscheduled
Ticket Status : Resolved
Ticket Summary : Link down MEL - TRH
Ticket Scope : Link
Ticket Opened : 20221013 6:53 UTC
Ticket Closed :
Problem Start : 20221013 6:02 UTC
Problem End : 20221013 12:43 UTC
Affected organisations:
* SUNET, KAU, Netnod
----
Description:
* We lost optical between the TRH and MEL
----
Impact:
* The following services was impacted:
SU-S003818 - AW Netnod STHB - MCEN1
SU-S003033 - IP to KAU2
SU-S002331 - Backbone kau-r2 - trh-r1
SU-S002119 - Backbone kar1-r1 - trh-r1
----
Update:
* 20221013 7:05 UTC
Services are restored, asked provider for an RFO
----
* 20221013 9:17 UTC
Services is down again. Problem has been escalated to
provider.
----
* 20221013 9:51 UTC
Provider confirms that there is a fiber outage in
Trollhättan.
----
* 20221013 12:25 UTC
Update from Provider:
The fiber break is considered major and the sub-provider is
working on it. ETR as of now is 15.00 UTC
----
* 20221013 14:27 UTC
Link is up since 12:43 UTC.
----
--
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Ticket Number : SUNETTICKET-8120
Ticket Type : Scheduled
Ticket Status : Open
Ticket Summary : Planned Fiber Maintenance
Ticket Scope : Link
Ticket Opened : 20220921 15:57 UTC
Ticket Closed :
Maint. win. Start : 20221017 17:30 UTC
Maint. win. End : 20221018 6:00 UTC
Estimated outage : 600.0 min
Affected organisations:
* SUNET, UNINETT
----
Description:
* Provider will perform fiber maintenance between
Storfinnforsen and Lavsjö
----
Impact:
* Affected services:
SU-S003718 - AW Narvik - Oslo
SU-S002106 - Backbone lla1-r2 - kar1-r1
----
Update:
* 20220930 11:13 UTC
Maintenance is rescheduled to new date
----
* 20221017 13:10 UTC
Updated maintenance start window.
----
* 20221017 18:02 UTC
Raman is disabled.
----
--
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Ticket Number : SUNETTICKET-8197
Ticket Type : Scheduled
Ticket Status : Open
Ticket Summary : Planned Fiber Maintenance
Ticket Scope :
Ticket Opened : 20221017 14:57 UTC
Ticket Closed :
Maint. win. Start : 20221103 23:00 UTC
Maint. win. End : 20221104 5:00 UTC
Estimated outage : 360.0 min
Affected organisations:
* ESH
----
Description:
* Supplier will perform cable work in Stockholm.
----
Impact:
* Loss of redundancy to Marie Cedershiöld Högskola as their
link connected to STHB will be affected.
S003583 IP - Customer Connection IP to ESH1
----
--
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Ticket Number : SUNETTICKET-8197
Ticket Type : Scheduled
Ticket Status : Open
Ticket Summary : Planned Fiber Maintenance
Ticket Scope :
Ticket Opened : 20221017 14:57 UTC
Ticket Closed :
Maint. win. Start : 20221103 23:00 UTC
Maint. win. End : 20221104 5:00 UTC
Estimated outage : 360.0 min
Affected organisations:
* ESH
----
Description:
* Supplier will perform cable work in Stockholm.
----
Impact:
* Reduced redundancy to Marie Cedershiöld Högskola as their
link connected to STHB will be affected.
S003583 IP - Customer Connection IP to ESH1
----
--
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Ticket Number : SUNETTICKET-8164
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : FPC9 restart sthb-r1
Ticket Scope : Hardware
Ticket Opened : 20221007 11:37 UTC
Ticket Closed :
Problem Start : 20221007 10:20 UTC
Problem End : 20221007 10:30 UTC
Affected organisations:
* SUNET
----
Description:
* FPC9 restarted for no obvious reason to us:
mhert@sthb-r1-re0> show log messages | grep CHASSISD_
Oct 7 10:20:25.290 sthb-r1-re0 chassisd[9634]:
CHASSISD_IPC_CONNECTION_DROPPED: Dropped IPC connection for
FPC 9
Oct 7 10:20:25.290 sthb-r1-re0 chassisd[9634]:
CHASSISD_IPC_WRITE_ERR_NULL_ARGS: FRU has no connection
arguments fru_send_msg FPC 9
Oct 7 10:20:25.290 sthb-r1-re0 chassisd[9634]:
CHASSISD_IFDEV_DETACH_FPC: ifdev_detach_fpc(9)
----
Impact:
* The following services was unavailable during the reboot:
Service SU-S003813
----
Update:
* 20221010 12:37 UTC
Escalated to provider.
----
--
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Ticket Number : SUNETTICKET-8124
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : FPC error on umu-r2
Ticket Scope : Hardware
Ticket Opened : 20220925 17:44 UTC
Ticket Closed :
Problem Start : 20220923 5:44 UTC
Problem End : 20221004 8:13 UTC
Affected organisations:
* UMU, SUNET
----
Description:
* Following SUNETTICKET-8110, we now have have major errors on
FPC2 on our router in Umeå.
----
Impact:
* Affected service:
SU-S003027 to HPC2N, sunet-hpc2n-phy3
SU-S003027 to HPC2N, sunet-hpc2n-phy4
----
Update:
* 20220925 17:54 UTC
A new restart of the card was successful in bringing the FPC
back online. Monitoring.
----
* 20220926 7:29 UTC
New alarms on FPC2
tobias@umu-r2-re0> show chassis alarms
1 alarms currently active
Alarm time Class Description
2022-09-25 20:33:57 UTC Minor FPC 2 Minor Errors
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* 20220926 8:25 UTC
Escalated to our hardware provider.
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* 20220929 19:43 UTC
FPC card went down again. Escalating to provider.
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* 20221010 9:16 UTC
Moving NAAD one week. Will monitor issue for one week.
----
--
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Ticket Number : SUNETTICKET-8120
Ticket Type : Scheduled
Ticket Status : Open
Ticket Summary : Planned Fiber Maintenance
Ticket Scope : Link
Ticket Opened : 20220921 15:57 UTC
Ticket Closed :
Maint. win. Start : 20221017 17:30 UTC
Maint. win. End : 20221018 4:00 UTC
Estimated outage : 600.0 min
Affected organisations:
* SUNET, UNINETT
----
Description:
* Provider will perform fiber maintenance between
Storfinnforsen and Lavsjö
----
Impact:
* Affected services:
SU-S003718 - AW Narvik - Oslo
SU-S002106 - Backbone lla1-r2 - kar1-r1
----
Update:
* 20220930 11:13 UTC
Maintenance is rescheduled to new date
----
* 20221017 13:10 UTC
Updated maintenance start window.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8195
Ticket Type : Scheduled
Ticket Status : Open
Ticket Summary : Planned Maintenance RISE
Ticket Scope : Link
Ticket Opened : 20221017 12:04 UTC
Ticket Closed :
Maint. win. Start : 20221102 23:00 UTC
Maint. win. End : 20221103 4:00 UTC
Estimated outage : 60.0 min
Affected organisations:
* RISE
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Description:
* Provider will perform an migration maintenance.
----
Impact:
* Impact:
The following service will be affected:
SU-S003850 IP-VPN customer connection RISE Aurorumvägen 2
Luleå. CPE name: lla-c3.
----
--
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