Ticket Number : SUNETTICKET-8089
Ticket Type : Scheduled
Ticket Status : Open
Ticket Summary : Link Migration
Ticket Scope :
Ticket Opened : 20220901 8:17 UTC
Ticket Closed :
Maint. win. Start : 20221004 18:00 UTC
Maint. win. End : 20221004 23:59 UTC
Estimated outage : 30.0 min
Affected organisations:
* SH, SMI, SUNET
----
Description:
* SUNET will migrate one of the uplinks for SH as well as the
uplink for SMI.
----
Impact:
* Loss of connection for the SMI at SH video streaming
service.
Loss of redundancy for SH.
Reduced redundancy for the SUNET network.
----
Update:
* 20220926 10:03 UTC
Maintenance window updated.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8124
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : FPC error on umu-r2
Ticket Scope : Hardware
Ticket Opened : 20220925 17:44 UTC
Ticket Closed :
Problem Start : 20220923 5:44 UTC
Problem End : 20221004 8:13 UTC
Affected organisations:
* UMU, SUNET
----
Description:
* Following SUNETTICKET-8110, we now have have major errors on
FPC2 on our router in Umeå.
----
Impact:
* Affected service:
SU-S003027 to HPC2N, sunet-hpc2n-phy3
SU-S003027 to HPC2N, sunet-hpc2n-phy4
----
Update:
* 20220925 17:54 UTC
A new restart of the card was successful in bringing the FPC
back online. Monitoring.
----
* 20220926 7:29 UTC
New alarms on FPC2
tobias@umu-r2-re0> show chassis alarms
1 alarms currently active
Alarm time Class Description
2022-09-25 20:33:57 UTC Minor FPC 2 Minor Errors
----
* 20220926 8:25 UTC
Escalated to our hardware provider.
----
* 20220929 19:43 UTC
FPC card went down again. Escalating to provider.
----
* 20221010 9:16 UTC
Moving NAAD one week. Will monitor issue for one week.
----
--
For information about SUNET tickets and the sunet-fail list visit:
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Ticket Number : SUNETTICKET-8124
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : FPC error on umu-r2
Ticket Scope : Hardware
Ticket Opened : 20220925 17:44 UTC
Ticket Closed :
Problem Start : 20220923 5:44 UTC
Problem End : 20221004 8:13 UTC
Affected organisations:
* UMU, SUNET
----
Description:
* Following SUNETTICKET-8110, we now have have major errors on
FPC2 on our router in Umeå.
----
Impact:
* Affected service:
SU-S003027 to HPC2N, sunet-hpc2n-phy3
SU-S003027 to HPC2N, sunet-hpc2n-phy4
----
Update:
* 20220925 17:54 UTC
A new restart of the card was successful in bringing the FPC
back online. Monitoring.
----
* 20220926 7:29 UTC
New alarms on FPC2
tobias@umu-r2-re0> show chassis alarms
1 alarms currently active
Alarm time Class Description
2022-09-25 20:33:57 UTC Minor FPC 2 Minor Errors
----
* 20220926 8:25 UTC
Escalated to our hardware provider.
----
* 20220929 19:43 UTC
FPC card went down again. Escalating to provider.
----
* 20221010 9:16 UTC
Moving NAAD one week. Will monitor issue for one week.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8124
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : FPC error on umu-r2
Ticket Scope : Hardware
Ticket Opened : 20220925 17:44 UTC
Ticket Closed :
Problem Start : 20220923 5:44 UTC
Problem End : 20221004 8:13 UTC
Affected organisations:
* UMU, SUNET
----
Description:
* Following SUNETTICKET-8110, we now have have major errors on
FPC2 on our router in Umeå.
----
Impact:
* Affected service:
SU-S003027 to HPC2N, sunet-hpc2n-phy3
SU-S003027 to HPC2N, sunet-hpc2n-phy4
----
Update:
* 20220925 17:54 UTC
A new restart of the card was successful in bringing the FPC
back online. Monitoring.
----
* 20220926 7:29 UTC
New alarms on FPC2
tobias@umu-r2-re0> show chassis alarms
1 alarms currently active
Alarm time Class Description
2022-09-25 20:33:57 UTC Minor FPC 2 Minor Errors
----
* 20220926 8:25 UTC
Escalated to our hardware provider.
----
* 20220929 19:43 UTC
FPC card went down again. Escalating to provider.
----
* 20221010 9:16 UTC
Moving NAAD one week. Will monitor issue for one week.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8124
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : FPC error on umu-r2
Ticket Scope : Hardware
Ticket Opened : 20220925 17:44 UTC
Ticket Closed :
Problem Start : 20220923 5:44 UTC
Problem End : 20221004 8:13 UTC
Affected organisations:
* UMU, SUNET
----
Description:
* Following SUNETTICKET-8110, we now have have major errors on
FPC2 on our router in Umeå.
----
Impact:
* Affected service:
SU-S003027 to HPC2N, sunet-hpc2n-phy3
SU-S003027 to HPC2N, sunet-hpc2n-phy4
----
Update:
* 20220925 17:54 UTC
A new restart of the card was successful in bringing the FPC
back online. Monitoring.
----
* 20220926 7:29 UTC
New alarms on FPC2
tobias@umu-r2-re0> show chassis alarms
1 alarms currently active
Alarm time Class Description
2022-09-25 20:33:57 UTC Minor FPC 2 Minor Errors
----
* 20220926 8:25 UTC
Escalated to our hardware provider.
----
* 20220929 19:43 UTC
FPC card went down again. Escalating to provider.
----
* 20221010 9:16 UTC
Moving NAAD one week. Will monitor issue for one week.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8124
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : FPC error on umu-r2
Ticket Scope : Hardware
Ticket Opened : 20220925 17:44 UTC
Ticket Closed :
Problem Start : 20220923 5:44 UTC
Problem End : 20221004 8:13 UTC
Affected organisations:
* UMU, SUNET
----
Description:
* Following SUNETTICKET-8110, we now have have major errors on
FPC2 on our router in Umeå.
----
Impact:
* Affected service:
SU-S003027 to HPC2N, sunet-hpc2n-phy3
SU-S003027 to HPC2N, sunet-hpc2n-phy4
----
Update:
* 20220925 17:54 UTC
A new restart of the card was successful in bringing the FPC
back online. Monitoring.
----
* 20220926 7:29 UTC
New alarms on FPC2
tobias@umu-r2-re0> show chassis alarms
1 alarms currently active
Alarm time Class Description
2022-09-25 20:33:57 UTC Minor FPC 2 Minor Errors
----
* 20220926 8:25 UTC
Escalated to our hardware provider.
----
* 20220929 19:43 UTC
FPC card went down again. Escalating to provider.
----
* 20221010 9:16 UTC
Moving NAAD one week. Will monitor issue for one week.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8267
Ticket Type : Unscheduled
Ticket Status : Closed
Ticket Summary : PEM alarm ltu-r1
Ticket Scope : Hardware
Ticket Opened : 20221124 4:41 UTC
Ticket Closed : 20221205 12:38 UTC
Problem Start : 20221104 4:20 UTC
Problem End : 20221205 12:38 UTC
Affected organisations:
*
----
Description:
* mariah@ltu-r1-re0> show chassis alarms
2 alarms currently active
Alarm time Class Description
2022-11-24 04:20:14 UTC Major PEM 0 Input Failure
2022-11-24 04:20:14 UTC Major PEM 0 Not OK
----
Impact:
* reduced power supply in the affected router
----
Update:
* 20221124 4:57 UTC
Asked customer about it
----
Final ticket report:
* Migrated to new ticketing system. See ticket SUNET-98
instead.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8266
Ticket Type : Scheduled
Ticket Status : Closed
Ticket Summary : Planned Fiber Maintenance
Ticket Scope : Link
Ticket Opened : 20221123 12:06 UTC
Ticket Closed : 20221204 12:30 UTC
Maint. win. Start : 20221214 23:00 UTC
Maint. win. End : 20221215 4:00 UTC
Estimated outage : 60.0 min
Affected organisations:
* RISE
----
Description:
* Provider will perform a migration maintenance.
----
Impact:
* The following service will be affected:
SU-S003739 IP-VPN customer connection RISE Spjutvägen 5
Järfälla.
----
Final ticket report:
* Migrated to new ticketing system. See ticket SUNET-97
instead.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8277
Ticket Type : Scheduled
Ticket Status : Closed
Ticket Summary : Planned Fiber Maintenance
Ticket Scope : Link
Ticket Opened : 20221128 13:52 UTC
Ticket Closed : 20221204 12:28 UTC
Maint. win. Start : 20221214 23:00 UTC
Maint. win. End : 20221215 5:00 UTC
Estimated outage : 5.0 min
Affected organisations:
* RISE
----
Description:
* Fiber provider will perform cable splicing
----
Impact:
* The following service will be unavailable during the
maintenance:
SU-S003736 - RISE Ole Römers väg 1, Lund
----
Final ticket report:
* Migrated to new ticketing system. See ticket SUNET-96
instead.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8276
Ticket Type : Scheduled
Ticket Status : Closed
Ticket Summary : Planned Fiber Maintenance
Ticket Scope :
Ticket Opened : 20221128 7:51 UTC
Ticket Closed : 20221204 12:27 UTC
Maint. win. Start : 20221213 23:00 UTC
Maint. win. End : 20221214 5:00 UTC
Estimated outage : 120.0 min
Affected organisations:
* RISE
----
Description:
* The provider will perform relocation work.
----
Impact:
* The following service will be unavailable during the
maintenance work:
SU-S003736 - RISE Lund
----
Final ticket report:
* Migrated to new ticketing system. See ticket SUNET-95
instead.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
