November 2022 - Sunet-fail - lists3.sunet.se

SUNETTICKET-8260, Unscheduled, Updated, hb-r2 down

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8260 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : hb-r2 down Ticket Scope : Link Ticket Opened : 20221121 17:24 UTC Ticket Closed : Problem Start : 20221121 17:18 UTC Problem End : 20221121 18:33 UTC Affected organisations: * SP, SUNET, HB ---- Description: * Router hb-r2 is down. ---- Impact: * Backbone link between HB and SkÃ¶vde is down. Loss of redundancy for SP and HB. ---- Update: * 20221121 17:29 UTC Asked customer to check on the router. ---- * 20221121 17:42 UTC Customer confirmed that it was due to power outage. It is a big outage, hb-r2 was connected to an UPS which has run out of powr. hb-r1 is connected to a diesel generator so it is still up. ---- * 20221121 18:56 UTC The router has come up. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 5 months

1
0
0 0

SUNETTICKET-8260, Unscheduled, Updated, hb-r2 down

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8260 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : hb-r2 down Ticket Scope : Link Ticket Opened : 20221121 17:24 UTC Ticket Closed : Problem Start : 20221121 17:18 UTC Problem End : Affected organisations: * SP, SUNET, HB ---- Description: * Router hb-r2 is down. ---- Impact: * Backbone link between HB and SkÃ¶vde is down. Loss of redundancy for SP and HB. ---- Update: * 20221121 17:29 UTC Asked customer to check on the router. ---- * 20221121 17:42 UTC Customer confirmed that it was due to power outage. It is a big outage, hb-r2 was connected to an UPS which has run out of powr. hb-r1 is connected to a diesel generator so it is still up. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 5 months

1
0
0 0

SUNETTICKET-8260, Unscheduled, Updated, hb-r2 down

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8260 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : hb-r2 down Ticket Scope : Link Ticket Opened : 20221121 17:24 UTC Ticket Closed : Problem Start : 20221121 17:18 UTC Problem End : Affected organisations: * SP, SUNET, HB ---- Description: * Router hb-r2 is down. ---- Impact: * Backbone link between HB and SkÃ¶vde is down. Loss of redundancy for SP and HB. ---- Update: * 20221121 17:29 UTC Asked customer to check on the router. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 5 months

1
0
0 0

SUNETTICKET-8260, Unscheduled, Open, hb-r2 down

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8260 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : hb-r2 down Ticket Scope : Link Ticket Opened : 20221121 17:24 UTC Ticket Closed : Problem Start : 20221121 17:18 UTC Problem End : Affected organisations: * SP, SUNET, HB ---- Description: * Router hb-r2 is down. ---- Impact: * Backbone link between HB and SkÃ¶vde is down. Loss of redundancy for SP and HB. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 5 months

1
0
0 0

SUNETTICKET-8252, Scheduled, Closed, Firewall maintenance

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8252 Ticket Type : Scheduled Ticket Status : Closed Ticket Summary : Firewall maintenance Ticket Scope : Hardware Ticket Opened : 20221117 12:32 UTC Ticket Closed : 20221121 14:47 UTC Maint. win. Start : 20221121 8:00 UTC Maint. win. End : 20221121 9:00 UTC Estimated outage : Affected organisations: * MODM ---- Description: * Customer will perform firewall exchange. ---- Impact: * Affected services: SU-S003520 - Moderna Museet (MODM) SU-S003110 - IP to MODM ---- Update: * 20221121 14:47 UTC The work is complete. We did not observe any outage. ---- Final ticket report: * Customer performed firewall exchange. We did not observe any outage. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 5 months

1
0
0 0

SUNETTICKET-8252, Scheduled, Updated, Firewall maintenance

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8252 Ticket Type : Scheduled Ticket Status : Open Ticket Summary : Firewall maintenance Ticket Scope : Hardware Ticket Opened : 20221117 12:32 UTC Ticket Closed : Maint. win. Start : 20221121 8:00 UTC Maint. win. End : 20221121 9:00 UTC Estimated outage : Affected organisations: * MODM ---- Description: * Customer will perform firewall exchange. ---- Impact: * Affected services: SU-S003520 - Moderna Museet (MODM) SU-S003110 - IP to MODM ---- Update: * 20221121 14:47 UTC The work is complete. We did not observe any outage. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 5 months

1
0
0 0

SUNETTICKET-8256, Unscheduled, Updated, FPC major error tug-r2

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8256 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : FPC major error tug-r2 Ticket Scope : Link Ticket Opened : 20221119 20:54 UTC Ticket Closed : Problem Start : 20221119 20:44 UTC Problem End : 20221119 21:10 UTC Affected organisations: * NRM ---- Description: * We have errors on our FPC in router in Stockholm ---- Impact: * Loss of connection to NRM ---- Update: * 20221119 21:11 UTC Restart of FPC took the services up ---- * 20221119 21:21 UTC We opened a case with our hardware provider for investigation. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 5 months

1
0
0 0

SUNETTICKET-8255, Unscheduled, Resolved, Link Flap SOFI - GBG

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8255 Ticket Type : Unscheduled Ticket Status : Resolved Ticket Summary : Link Flap SOFI - GBG Ticket Scope : Link Ticket Opened : 20221119 12:21 UTC Ticket Closed : Problem Start : 20221119 4:52 UTC Problem End : 20221119 11:57 UTC Affected organisations: * SOFI ---- Description: * SOFI's connection to GÃ¶thenburg is flapping ---- Impact: * Occassional loss of connection between SUNET and SOFI in Gothenburg. ---- Update: * 20221119 13:34 UTC SOFI's connection to Stockholm has been flapping now. Asked customer if they know something about the outage. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 5 months

1
0
0 0

SUNETTICKET-8255, Unscheduled, Updated, Link Flap SOFI - GBG

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8255 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Link Flap SOFI - GBG Ticket Scope : Link Ticket Opened : 20221119 12:21 UTC Ticket Closed : Problem Start : 20221119 4:52 UTC Problem End : 20221119 11:57 UTC Affected organisations: * SOFI ---- Description: * SOFI's connection to GÃ¶thenburg is flapping ---- Impact: * Occassional loss of connection between SUNET and SOFI in Gothenburg. ---- Update: * 20221119 13:34 UTC SOFI's connection to Stockholm has been flapping now. Asked customer if they know something about the outage. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 5 months

1
0
0 0

SUNETTICKET-8258, Unscheduled, Updated, Link Down ETM

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8258 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Link Down ETM Ticket Scope : Link Ticket Opened : 20221121 10:28 UTC Ticket Closed : Problem Start : 20221121 10:12 UTC Problem End : Affected organisations: * ETM ---- Description: * Connection to ETM in Uppsala went down. ---- Impact: * Loss of connection for ETM in Uppsala ---- Update: * 20221121 10:44 UTC We asked UU if they know about the reason for the outage. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 5 months

1
0
0 0

2025

2024

2023

2022

Sunet-fail November 2022