October 2022 - Sunet-fail - lists3.sunet.se

SUNETTICKET-8184, Unscheduled, Resolved, Link down MEL - TRH

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8184 Ticket Type : Unscheduled Ticket Status : Resolved Ticket Summary : Link down MEL - TRH Ticket Scope : Link Ticket Opened : 20221013 6:53 UTC Ticket Closed : Problem Start : 20221013 6:02 UTC Problem End : 20221013 12:43 UTC Affected organisations: * SUNET, KAU, Netnod ---- Description: * We lost optical between the TRH and MEL ---- Impact: * The following services was impacted: SU-S003818 - AW Netnod STHB - MCEN1 SU-S003033 - IP to KAU2 SU-S002331 - Backbone kau-r2 - trh-r1 SU-S002119 - Backbone kar1-r1 - trh-r1 ---- Update: * 20221013 7:05 UTC Services are restored, asked provider for an RFO ---- * 20221013 9:17 UTC Services is down again. Problem has been escalated to provider. ---- * 20221013 9:51 UTC Provider confirms that there is a fiber outage in TrollhÃ¤ttan. ---- * 20221013 12:25 UTC Update from Provider: The fiber break is considered major and the sub-provider is working on it. ETR as of now is 15.00 UTC ---- * 20221013 14:27 UTC Link is up since 12:43 UTC. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 7 months

1
0
0 0

SUNETTICKET-8185, Unscheduled, Resolved, Link down HV - TRH

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8185 Ticket Type : Unscheduled Ticket Status : Resolved Ticket Summary : Link down HV - TRH Ticket Scope : Link Ticket Opened : 20221013 9:42 UTC Ticket Closed : Problem Start : 20221013 9:00 UTC Problem End : 20221014 7:32 UTC Affected organisations: * SUNET, HV ---- Description: * The link between thr-r1 - hv-r1 is down. ---- Impact: * The following services is affected: SU-S003029 - IP to HV1 SU-S002336 - Backbone hv-r1 - trh-r1 Reduced redundancy for SUNET and HV. ---- Update: * 20221013 9:52 UTC Provider confirms that there is a fiber outage in TrollhÃ¤ttan. ---- * 20221013 12:26 UTC Update from Provider: The fiber break is considered major and the sub-provider is working on it. ETR as of now is 15.00 UTC ---- * 20221013 15:50 UTC Sub-provider is still working on it. No known ETR. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 7 months

1
0
0 0

SUNETTICKET-8184, Unscheduled, Resolved, Link down MEL - TRH

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8184 Ticket Type : Unscheduled Ticket Status : Resolved Ticket Summary : Link down MEL - TRH Ticket Scope : Link Ticket Opened : 20221013 6:53 UTC Ticket Closed : Problem Start : 20221013 6:02 UTC Problem End : 20221013 12:43 UTC Affected organisations: * SUNET, KAU, Netnod ---- Description: * We lost optical between the TRH and MEL ---- Impact: * The following services was impacted: SU-S003818 - AW Netnod STHB - MCEN1 SU-S003033 - IP to KAU2 SU-S002331 - Backbone kau-r2 - trh-r1 SU-S002119 - Backbone kar1-r1 - trh-r1 ---- Update: * 20221013 7:05 UTC Services are restored, asked provider for an RFO ---- * 20221013 9:17 UTC Services is down again. Problem has been escalated to provider. ---- * 20221013 9:51 UTC Provider confirms that there is a fiber outage in TrollhÃ¤ttan. ---- * 20221013 12:25 UTC Update from Provider: The fiber break is considered major and the sub-provider is working on it. ETR as of now is 15.00 UTC ---- * 20221013 14:27 UTC Link is up since 12:43 UTC. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 7 months

1
0
0 0

SUNETTICKET-8187, Unscheduled, Resolved, BGP peer down towards DU

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8187 Ticket Type : Unscheduled Ticket Status : Resolved Ticket Summary : BGP peer down towards DU Ticket Scope : Routing Ticket Opened : 20221014 9:54 UTC Ticket Closed : Problem Start : 20221014 9:27 UTC Problem End : 20221014 9:49 UTC Affected organisations: * DU ---- Description: * Loss of BGP peering towards DU. ---- Impact: * The following services were down: SU-S003007 IP to DU1 SU-S003008 IP to DU2 Loss of IP service for DU. ---- Update: * 20221014 11:00 UTC BGP peering restored. Monitoring. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 7 months

1
0
0 0

SUNETTICKET-8187, Unscheduled, Updated, BGP peer down towards DU

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8187 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : BGP peer down towards DU Ticket Scope : Routing Ticket Opened : 20221014 9:54 UTC Ticket Closed : Problem Start : 20221014 9:27 UTC Problem End : 20221014 9:49 UTC Affected organisations: * DU ---- Description: * Loss of BGP peering towards DU. ---- Impact: * The following services were down: SU-S003007 IP to DU1 SU-S003008 IP to DU2 Loss of IP service for DU. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 7 months

1
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0 0

SUNETTICKET-8187, Unscheduled, Open, BGP peer down

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8187 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : BGP peer down Ticket Scope : Routing Ticket Opened : 20221014 9:54 UTC Ticket Closed : Problem Start : 20221014 9:27 UTC Problem End : 20221014 9:49 UTC Affected organisations: * DU ---- Description: * BGP peer down towards DU. ---- Impact: * The following services were down: SU-S003008 SU-S003007 Loss of service for DU ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 7 months

1
0
0 0

SUNETTICKET-8185, Unscheduled, Resolved, Link down HV - TRH

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8185 Ticket Type : Unscheduled Ticket Status : Resolved Ticket Summary : Link down HV - TRH Ticket Scope : Link Ticket Opened : 20221013 9:42 UTC Ticket Closed : Problem Start : 20221013 9:00 UTC Problem End : 20221014 7:32 UTC Affected organisations: * SUNET, HV ---- Description: * The link between thr-r1 - hv-r1 is down. ---- Impact: * The following services is affected: SU-S003029 - IP to HV1 SU-S002336 - Backbone hv-r1 - trh-r1 Reduced redundancy for SUNET and HV. ---- Update: * 20221013 9:52 UTC Provider confirms that there is a fiber outage in TrollhÃ¤ttan. ---- * 20221013 12:26 UTC Update from Provider: The fiber break is considered major and the sub-provider is working on it. ETR as of now is 15.00 UTC ---- * 20221013 15:50 UTC Sub-provider is still working on it. No known ETR. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 7 months

1
0
0 0

SUNETTICKET-8168, Scheduled, Closed, Planned link maintenance

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8168 Ticket Type : Scheduled Ticket Status : Closed Ticket Summary : Planned link maintenance Ticket Scope : Ticket Opened : 20221010 13:25 UTC Ticket Closed : 20221013 19:11 UTC Maint. win. Start : 20221013 18:00 UTC Maint. win. End : 20221013 20:00 UTC Estimated outage : 120.0 min Affected organisations: * NORDUnet, SUNET ---- Description: * The link in TUG between NORDUnet and Sunet will be upgraded to 200G ---- Impact: * The following services will be unavailable during the upgrade: NU-S000055 Customer Connection, SE-TUG <> SUNET ---- Final ticket report: * SUNET uplink to NORDUnet connected in Stockholm is upgraded to 200G. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 7 months

1
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0 0

SUNETTICKET-8185, Unscheduled, Updated, Link down HV - TRH

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8185 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Link down HV - TRH Ticket Scope : Link Ticket Opened : 20221013 9:42 UTC Ticket Closed : Problem Start : 20221013 9:00 UTC Problem End : Affected organisations: * SUNET, HV ---- Description: * The link between thr-r1 - hv-r1 is down. ---- Impact: * The following services is affected: SU-S003029 - IP to HV1 SU-S002336 - Backbone hv-r1 - trh-r1 Reduced redundancy for SUNET and HV. ---- Update: * 20221013 9:52 UTC Provider confirms that there is a fiber outage in TrollhÃ¤ttan. ---- * 20221013 12:26 UTC Update from Provider: The fiber break is considered major and the sub-provider is working on it. ETR as of now is 15.00 UTC ---- * 20221013 15:50 UTC Sub-provider is still working on it. No known ETR. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 7 months

1
0
0 0

SUNETTICKET-8158, Scheduled, Closed, Planned Fiber Maintenance

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8158 Ticket Type : Scheduled Ticket Status : Closed Ticket Summary : Planned Fiber Maintenance Ticket Scope : Link Ticket Opened : 20221006 8:25 UTC Ticket Closed : 20221013 15:02 UTC Maint. win. Start : 20221012 22:00 UTC Maint. win. End : 20221013 4:00 UTC Estimated outage : 360.0 min Affected organisations: * Funet, SUNET ---- Description: * Supplier will perform cable maintenance ---- Impact: * The following services will be unavailable: SU-S003799 - Alienwave Funet KLX1-UME8 SU-S002105 - Backbone lla1-r1 - ume8-r1 Redundancy reduced in SUNET Backbone ---- Update: * 20221013 8:48 UTC Provider sent technician to investigate on site, will be there in an hour. ---- * 20221013 9:28 UTC Services has been restored. Awaiting RFO. ---- * 20221013 15:01 UTC The reason for the extended outage was a swapped tx/rx. ---- Final ticket report: * Supplier performed cable maintenance. The downtime was a bit longer than announced due to a swapped tx/rx. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 7 months

1
0
0 0

2025

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2022

Sunet-fail October 2022